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Piedmont Cartersville Medical Center

Piedmont Cartersville Medical Center is a medical facility located in Cartersville, GA. This hospital has been recognized for America's 250 Best Hospitals Award™, Patient Safety Excellence Award™, and more.

52%

Patient Experience Rating

13% lower than the national average

Awards

Healthgrades awards tell you which hospitals deliver superior quality care. Healthgrades evaluates hospital performance using objective quality measures including clinical outcomes and patient safety, as well as patient experience.

Learn more about our awards methodology

Hospital Quality Awards

America's 250 Best Hospitals Award™

America's 250 Best Hospitals Award™ (2023)

Top 5% in the nation for consistently delivering clinical quality

Patient Safety Excellence Award™

Patient Safety Excellence Award™ (2024, 2023)

Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications

Specialty Clinical Quality Awards

Pulmonary Care Excellence Award™

Pulmonary Care Excellence Award™ (2025)

Superior clinical outcomes in treating chronic obstructive pulmonary disease (COPD) and pneumonia

Safety Ratings

How well a hospital safeguards patients from potential complications

No events relating to foreign objects left in body during a surgery or procedure

11 ratings were as expected

Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Heart Failure

Mortality In-Hospital

Better than Expected

Mortality within 30 days

As Expected

Heart Attack

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Coronary Interventional Procedures (Inpatient)

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Diabetic Emergencies

In Hospital

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Pulmonary Embolism

Mortality In-Hospital

Better than Expected

Mortality within 30 days

Better than Expected

Sepsis

Mortality In-Hospital

Better than Expected

Mortality within 30 days

Better than Expected

Respiratory Failure

Mortality In-Hospital

Better than Expected

Mortality within 30 days

Better than Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Gallbladder Removal Surgery

In Hospital

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Colorectal Surgeries

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Pancreatitis

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Gastrointestinal Bleed

Mortality In-Hospital

Better than Expected

Mortality within 30 days

As Expected

Bowel Obstruction

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Upper Gastrointestinal Surgery

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Stroke

Mortality In-Hospital

Better than Expected

Mortality within 30 days

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Hip Fracture Treatment

In Hospital

As Expected

Hip Replacement

In Hospital

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Outpatient Total Knee Replacement

In Hospital

As Expected

Outpatient Total Hip Replacement

In Hospital

As Expected

Outpatient Back and Neck Surgery (except Spinal Fusion)

In Hospital

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Pneumonia

Mortality In-Hospital

As Expected

Mortality within 30 days

Better than Expected

Chronic Obstructive Pulmonary Disease (COPD)

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Specialty Excellence Awards

Pulmonary Care Excellence Award™

Pulmonary Care Excellence Award™

2025

Complication Based Ratings

Procedure/ConditionIn Hospital

Back and Neck Surgeries (without Spinal Fusion)

In Hospital

As Expected

Spinal Fusion

In Hospital

As Expected

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
55%

Patients who gave a rating of 9 or 10

11% lower than the national average

52%

Would definitely recommend

13% lower than the national average

Piedmont Cartersville Medical Center

National Average

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%50%58%

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%68%76%

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%71%75%

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%79%84%

Care Transition

Percent of patients who said they understood their care needs when they left the hospital

100%50%0%40%47%

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%55%57%

Piedmont Cartersville Medical Center

National Average

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%66%67%

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%60%55%

Providers

Provider Reviews

Not very helpful, was not considerate in what I was experiencing. Seemed as though he did not believe what I was telling him. Would not recommend to anyone trying to get better.

Apr 20 2025

Review for Dr. Barczak

He’s always friendly and never seems to be in a hurry. Good communicator.

Apr 20 2025

Review for Dr. Riddle

Dr. Cha is an outstanding physician, and my experience in my initial visit was exemplary. He is professional, considerate, and thorough. He explains observations in simple to understand terms, and always asked if there were questions (which he responded to comprehensively).

Apr 19 2025

Review for Dr. Cha

Dr. Riddle takes the time to make sure that all your concerns are met. His bedside manners are simply wonderful and caring! All the staff from check in, to check out are all kind and professional.

Apr 18 2025

Review for Dr. Riddle

Dr Rainwater is very thorough and professional, but also very personable and down to earth. Doesn’t rush, so you can feel you are an important patient, not just another number. Highly recommend. You must ask for him specifically or you will get another professional in the office.

Elizabeth Apr 17 2025

Review for Dr. Rainwater

Location

Piedmont Cartersville Medical Center

960 Joe Frank Harris Pkwy SE, Cartersville GA 30120

CallDirections

(470) 490-1000

Frequently Asked Questions

Where is Piedmont Cartersville Medical Center located?

Piedmont Cartersville Medical Center is located at 960 Joe Frank Harris Pkwy SE, Cartersville, GA 30120. Find other locations and directions on Healthgrades.

Has Piedmont Cartersville Medical Center won any recent awards from Healthgrades?

Yes, Piedmont Cartersville Medical Center has been awarded with America's 250 Best Hospitals Award™, Patient Safety Excellence Award™, and Pulmonary Care Excellence Award™ in the past two years.

Is Piedmont Cartersville Medical Center highly rated with patients?

55% patients recommend this hospital. See Healthgrades for detailed clinical ratings by specialty.

Does Piedmont Cartersville Medical Center score well in safety ratings?

Healthgrades tracks outcome ratings for 11 hospital services. View more details here.

How do I get in at Piedmont Cartersville Medical Center?

Phone number, appointment information, and directions can be found on Healthgrades Piedmont Cartersville Medical Center profile..

How does Piedmont Cartersville Medical Center rank in terms of safety and outcomes?

Healthgrades provides detailed information on hospital safety and outcomes for patients. Click here to learn more about hospital safety.

Contact Us

960 Joe Frank Harris Pkwy SE

Cartersville, GA 30120

Directions

(470) 490-1000