Ochsner University Hospital and Clinics
Ochsner University Hospital and Clinics is a medical facility located in Lafayette, LA. This hospital has been recognized for Outstanding Patient Experience Award™.
Patient Experience Rating
12% higher than the national average
Awards
Healthgrades awards tell you which hospitals deliver superior quality care. Healthgrades evaluates hospital performance using objective quality measures including clinical outcomes and patient safety, as well as patient experience.
Learn more about our awards methodologyHospital Quality Awards
Outstanding Patient Experience Award™ (2024, 2023, 2022)
Top in the nation for overall patient experience based on nine measures related to doctor and nurse communication, hospital cleanliness and noise levels, and medication and post-discharge care instructions
Hospital Quality
Clinical Ratings
Research hospital performance and talk to your doctor about what's right for you
Mortality Based Ratings
Heart Attack
Mortality In-Hospital
Mortality within 30 days
Heart Failure
Mortality In-Hospital
Mortality within 30 days
Complication Based Ratings
Diabetic Emergencies
In Hospital
Mortality Based Ratings
Respiratory Failure
Mortality In-Hospital
Mortality within 30 days
Sepsis
Mortality In-Hospital
Mortality within 30 days
Mortality Based Ratings
Bowel Obstruction
Mortality In-Hospital
Mortality within 30 days
Gastrointestinal Bleed
Mortality In-Hospital
Mortality within 30 days
Mortality Based Ratings
Pneumonia
Mortality In-Hospital
Mortality within 30 days
Chronic Obstructive Pulmonary Disease (COPD)
Mortality In-Hospital
Mortality within 30 days
Patient Experience
Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).
Learn more about patient experienceOchsner University Hospital and Clinics
National Average
Communication with nurses
Percent of patients who said that nurses always listened to them and explained things well
Discharge Information
Percent of patients who said they were given information about recovering at home
Care Transition
Percent of patients who said they understood their care needs when they left the hospital
Communication about medicines
Percent of patients who said that staff always explained medicines before giving them to patients
Communication with doctors
Percent of patients who said that doctors always listened to them and explained things well
Responsiveness of hospital staff
Percent of patients who said they always received help quickly from hospital staff
Ochsner University Hospital and Clinics
National Average
Cleanliness
Percent of patients who said their room and bathroom were always kept clean
Quietness
Percent of patients who said the area around their rooms was always kept quiet at night
Providers
Provider Reviews
Apr 19 2025
Review for Dr. Pavliqoti
We have been going there for years. They’re always extremely prompt, kind, courteous, and professional. I recommend anyone needing a dentist to visit their office.
Apr 17 2025
Review for Dr. Landry
Impeccably clean, organized, and friendly facility and staff.He’s a super pro!
Apr 10 2025
Review for Dr. Landry
Came in looked at my teeth told me all that needs to be done was very well respectfully and explained everything in detail of what all needs to be done!
Gwenlyn Clause Apr 09 2025
Review for Dr. Landry
Location
Ochsner University Hospital and Clinics
Frequently Asked Questions
Where is Ochsner University Hospital and Clinics located?
Ochsner University Hospital and Clinics is located at 2390 W Congress St, Lafayette, LA 70506. Find other locations and directions on Healthgrades.
Has Ochsner University Hospital and Clinics won any recent awards from Healthgrades?
Yes, Ochsner University Hospital and Clinics has been awarded with Outstanding Patient Experience Award™ in the past two years.
Is Ochsner University Hospital and Clinics highly rated with patients?
77% patients recommend this hospital. See Healthgrades for detailed clinical ratings by specialty.
Does Ochsner University Hospital and Clinics score well in safety ratings?
Healthgrades tracks outcome ratings for 11 hospital services. View more details here.
How do I get in at Ochsner University Hospital and Clinics?
Phone number, appointment information, and directions can be found on Healthgrades Ochsner University Hospital and Clinics profile..
How does Ochsner University Hospital and Clinics rank in terms of safety and outcomes?
Healthgrades provides detailed information on hospital safety and outcomes for patients. Click here to learn more about hospital safety.
Office was clean. Check in staff was rude and rushed everyone to finish. Doctor was with me for a long time and asked lots of questions. Not knowing the office, I walked back to waiting room waiting to get blood test. waited one half hour when I asked, staff, stated she saw me go by, yelled at me...