Northwest Texas Healthcare System
Explore care at Northwest Texas Healthcare System in Amarillo, TX, and compare its services, physicians, and hospital ratings on Healthgrades. Find the best healthcare options for your needs, all in one place.
Patient Experience Rating
5% lower than the national average
Hospital Quality
Clinical Ratings
Research hospital performance and talk to your doctor about what's right for you
Complication Based Ratings
Appendectomy
In Hospital
Complication Based Ratings
Bariatric Surgery
In Hospital
Complication Based Ratings
Pacemaker Procedures
In Hospital
Mortality Based Ratings
Heart Failure
Mortality In-Hospital
Mortality within 30 days
Coronary Artery Bypass Graft (CABG) Surgery
Mortality In-Hospital
Mortality within 30 days
Heart Attack
Mortality In-Hospital
Mortality within 30 days
Coronary Interventional Procedures (Inpatient)
Mortality In-Hospital
Mortality within 30 days
Complication Based Ratings
Diabetic Emergencies
In Hospital
Mortality Based Ratings
Pulmonary Embolism
Mortality In-Hospital
Mortality within 30 days
Sepsis
Mortality In-Hospital
Mortality within 30 days
Respiratory Failure
Mortality In-Hospital
Mortality within 30 days
Complication Based Ratings
Gallbladder Removal Surgery
In Hospital
Mortality Based Ratings
Bowel Obstruction
Mortality In-Hospital
Mortality within 30 days
Pancreatitis
Mortality In-Hospital
Mortality within 30 days
Upper Gastrointestinal Surgery
Mortality In-Hospital
Mortality within 30 days
Colorectal Surgeries
Mortality In-Hospital
Mortality within 30 days
Gastrointestinal Bleed
Mortality In-Hospital
Mortality within 30 days
Complication Based Ratings
Gynecologic Procedures
In Hospital
Hysterectomy
In Hospital
Complication Based Ratings
C-Section Delivery
In Hospital
Vaginal Delivery
In Hospital
Mortality Based Ratings
Stroke
Mortality In-Hospital
Mortality within 30 days
Cranial Neurosurgery
Mortality In-Hospital
Mortality within 30 days
Complication Based Ratings
Hip Fracture Treatment
In Hospital
Mortality Based Ratings
Pneumonia
Mortality In-Hospital
Mortality within 30 days
Chronic Obstructive Pulmonary Disease (COPD)
Mortality In-Hospital
Mortality within 30 days
Complication Based Ratings
Spinal Fusion
In Hospital
Complication Based Ratings
Carotid Procedures
In Hospital
Patient Experience
Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).
Learn more about patient experienceNorthwest Texas Healthcare System
National Average
Care Transition
Percent of patients who said they understood their care needs when they left the hospital
Communication with doctors
Percent of patients who said that doctors always listened to them and explained things well
Discharge Information
Percent of patients who said they were given information about recovering at home
Responsiveness of hospital staff
Percent of patients who said they always received help quickly from hospital staff
Communication about medicines
Percent of patients who said that staff always explained medicines before giving them to patients
Communication with nurses
Percent of patients who said that nurses always listened to them and explained things well
Northwest Texas Healthcare System
National Average
Quietness
Percent of patients who said the area around their rooms was always kept quiet at night
Cleanliness
Percent of patients who said their room and bathroom were always kept clean
Providers
Provider Reviews
Apr 24 2025
Review for Dr. Burson
This was my 2nd visit with her for my annual. I gave her my list of issues, and she dismissed all but weight gain. When I mentioned my cycles (noting they may be hormone related) she only wanted to give me BC. When I declined and asked about options she threw her hands up and said, well I don't know...
Apr 17 2025
Review for Dr. Huseman
I can’t say enough good about Dr. Gaines. She is the BEST Dr ever!!!
Apr 16 2025
Review for Dr. Gaines
Dr. Gaines is always professional and friendly! She makes going to the doctor a pleasant experience.
Apr 10 2025
Review for Dr. Gaines
Location
Northwest Texas Healthcare System
Frequently Asked Questions
Where is Northwest Texas Healthcare System located?
Northwest Texas Healthcare System is located at 1501 S Coulter St, Amarillo, TX 79106. Find other locations and directions on Healthgrades.
Has Northwest Texas Healthcare System won any recent awards from Healthgrades?
No, Northwest Texas Healthcare System has not won any awards in the past few years. Search for Hospitals on Healthgrades to find more.
Is Northwest Texas Healthcare System highly rated with patients?
59% patients recommend this hospital. See Healthgrades for detailed clinical ratings by specialty.
Does Northwest Texas Healthcare System score well in safety ratings?
Healthgrades tracks outcome ratings for 12 hospital services. View more details here.
How do I get in at Northwest Texas Healthcare System?
Phone number, appointment information, and directions can be found on Healthgrades Northwest Texas Healthcare System profile..
How does Northwest Texas Healthcare System rank in terms of safety and outcomes?
Healthgrades provides detailed information on hospital safety and outcomes for patients. Click here to learn more about hospital safety.
Anna Burson at Amarillo Family Physicians has been a 6 month long regret almost from the start. First meeting was ok but it has been one big pain to get medication refilled and this was medication that your not supposed to just stop. However that doesn’t seem to concern her. Took a month of phone...