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North Alabama Shoals Hospital

Explore care at North Alabama Shoals Hospital in Muscle Shoals, AL, and compare its services, physicians, and hospital ratings on Healthgrades. Find the best healthcare options for your needs, all in one place.

71%

Patient Experience Rating

6% higher than the national average

Safety Ratings

How well a hospital safeguards patients from potential complications

No events relating to foreign objects left in body during a surgery or procedure

4 ratings were as expected

Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Pneumonia

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Chronic Obstructive Pulmonary Disease (COPD)

Mortality In-Hospital

Worse than Expected

Mortality within 30 days

Worse than Expected

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
81%

Patients who gave a rating of 9 or 10

15% higher than the national average

71%

Would definitely recommend

6% higher than the national average

North Alabama Shoals Hospital

National Average

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%91%84%

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%54%57%

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%76%76%

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%63%58%

Care Transition

Percent of patients who said they understood their care needs when they left the hospital

100%50%0%50%47%

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%73%75%

North Alabama Shoals Hospital

National Average

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%67%67%

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%74%55%

Providers

Provider Reviews

Dr. Hames took very good care of me and was very professional and courteous. And I recommend him to other people with feet problems. 5-22-25

Apr 23 2025

Review for Dr. Hames

Follow up for my knee injection

Apr 18 2025

Review for Dr. Wills

I feel that Dr Wills is very knowledgeable and cares about his patients. He always listens to me and encourages me to tell him all my symptoms or concerns. I feel that he will always do what’s in my best interest as his patient.

Apr 18 2025

Review for Dr. Wills

Check in with kiosk was user friendly. Less than 30minute wait time. Visit with the doctor was not rushed. Questions answered, treatment options given. Treatment started. Check out quick. Friendly staff.

Apr 18 2025

Review for Dr. Wills

Everyone (staff, x-ray technician, and Dr. Wills) were friendly, kind, and helpful.

Apr 10 2025

Review for Dr. Wills

Location

North Alabama Shoals Hospital

201 Avalon Ave, Muscle Shoals AL 35661

CallDirections

(256) 386-1601

Frequently Asked Questions

Where is North Alabama Shoals Hospital located?

North Alabama Shoals Hospital is located at 201 Avalon Ave, Muscle Shoals, AL 35661. Find other locations and directions on Healthgrades.

Has North Alabama Shoals Hospital won any recent awards from Healthgrades?

No, North Alabama Shoals Hospital has not won any awards in the past few years. Search for Hospitals on Healthgrades to find more.

Is North Alabama Shoals Hospital highly rated with patients?

71% patients recommend this hospital. See Healthgrades for detailed clinical ratings by specialty.

Does North Alabama Shoals Hospital score well in safety ratings?

Healthgrades tracks outcome ratings for 4 hospital services. View more details here.

How do I get in at North Alabama Shoals Hospital?

Phone number, appointment information, and directions can be found on Healthgrades North Alabama Shoals Hospital profile..

How does North Alabama Shoals Hospital rank in terms of safety and outcomes?

Healthgrades provides detailed information on hospital safety and outcomes for patients. Click here to learn more about hospital safety.

Contact Us

201 Avalon Ave

Muscle Shoals, AL 35661

Directions

(256) 386-1601