North Alabama Medical Center
Explore care at North Alabama Medical Center in Florence, AL, and compare its services, physicians, and hospital ratings on Healthgrades. Find the best healthcare options for your needs, all in one place.
Patient Experience Rating
8% lower than the national average
Hospital Quality
Clinical Ratings
Research hospital performance and talk to your doctor about what's right for you
Complication Based Ratings
Pacemaker Procedures
In Hospital
Mortality Based Ratings
Coronary Artery Bypass Graft (CABG) Surgery
Mortality In-Hospital
Mortality within 30 days
Heart Failure
Mortality In-Hospital
Mortality within 30 days
Valve Surgery
Mortality In-Hospital
Mortality within 30 days
Coronary Interventional Procedures (Inpatient)
Mortality In-Hospital
Mortality within 30 days
Heart Attack
Mortality In-Hospital
Mortality within 30 days
Complication Based Ratings
Diabetic Emergencies
In Hospital
Mortality Based Ratings
Respiratory Failure
Mortality In-Hospital
Mortality within 30 days
Pulmonary Embolism
Mortality In-Hospital
Mortality within 30 days
Sepsis
Mortality In-Hospital
Mortality within 30 days
Complication Based Ratings
Gallbladder Removal Surgery
In Hospital
Mortality Based Ratings
Colorectal Surgeries
Mortality In-Hospital
Mortality within 30 days
Pancreatitis
Mortality In-Hospital
Mortality within 30 days
Gastrointestinal Bleed
Mortality In-Hospital
Mortality within 30 days
Bowel Obstruction
Mortality In-Hospital
Mortality within 30 days
Upper Gastrointestinal Surgery
Mortality In-Hospital
Mortality within 30 days
Mortality Based Ratings
Stroke
Mortality In-Hospital
Mortality within 30 days
Complication Based Ratings
Total Knee Replacement
In Hospital
Hip Fracture Treatment
In Hospital
Hip Replacement
In Hospital
Complication Based Ratings
Outpatient Back and Neck Surgery (except Spinal Fusion)
In Hospital
Outpatient Total Knee Replacement
In Hospital
Outpatient Total Hip Replacement
In Hospital
Complication Based Ratings
Outpatient Benign Prostatic Hyperplasia
In Hospital
Mortality Based Ratings
Pneumonia
Mortality In-Hospital
Mortality within 30 days
Chronic Obstructive Pulmonary Disease (COPD)
Mortality In-Hospital
Mortality within 30 days
Complication Based Ratings
Abdominal Aortic Aneurysm Repair
In Hospital
Carotid Procedures
In Hospital
Peripheral Vascular Bypass
In Hospital
Patient Experience
Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).
Learn more about patient experienceNorth Alabama Medical Center
National Average
Communication with nurses
Percent of patients who said that nurses always listened to them and explained things well
Care Transition
Percent of patients who said they understood their care needs when they left the hospital
Responsiveness of hospital staff
Percent of patients who said they always received help quickly from hospital staff
Communication about medicines
Percent of patients who said that staff always explained medicines before giving them to patients
Discharge Information
Percent of patients who said they were given information about recovering at home
Communication with doctors
Percent of patients who said that doctors always listened to them and explained things well
North Alabama Medical Center
National Average
Cleanliness
Percent of patients who said their room and bathroom were always kept clean
Quietness
Percent of patients who said the area around their rooms was always kept quiet at night
Providers
Provider Reviews
Apr 24 2025
Review for Dr. Joiner Jr
Dr. Hames took very good care of me and was very professional and courteous. And I recommend him to other people with feet problems. 5-22-25
Apr 23 2025
Review for Dr. Hames
Very kind and listened to my concerns. Dr Bajwa is a very competent and thorough Physician. I highly recommend Dr Bajwa. Dr Bajwa is a very attentive and an excellent listener to my concerns during my stay at St. Michales Hospital. Thank you, Dr. Bajwa.
Apr 23 2025
Review for Dr. Bajwa
1.5 hours late with no apology or explanation. She might of heard what I said, but she did not listen.A holier then thou attitude. Questioning why I was even there, when I have a clear record as to why.I definitely do not recommend, nor will I ever go back to her.
Apr 18 2025
Review for Dr. Roig Rojas
I saw this position a year ago… She spent absolutely no time with me. Answered no questions. Was absolutely worthless. I wouldn’t send my dog to her.
Lisa Adams Apr 12 2025
Review for Dr. Bratsch
Location
North Alabama Medical Center
Frequently Asked Questions
Where is North Alabama Medical Center located?
North Alabama Medical Center is located at 1701 Veterans Dr, Florence, AL 35630. Find other locations and directions on Healthgrades.
Has North Alabama Medical Center won any recent awards from Healthgrades?
No, North Alabama Medical Center has not won any awards in the past few years. Search for Hospitals on Healthgrades to find more.
Is North Alabama Medical Center highly rated with patients?
57% patients recommend this hospital. See Healthgrades for detailed clinical ratings by specialty.
Does North Alabama Medical Center score well in safety ratings?
Healthgrades tracks outcome ratings for 12 hospital services. View more details here.
How do I get in at North Alabama Medical Center?
Phone number, appointment information, and directions can be found on Healthgrades North Alabama Medical Center profile..
How does North Alabama Medical Center rank in terms of safety and outcomes?
Healthgrades provides detailed information on hospital safety and outcomes for patients. Click here to learn more about hospital safety.
Dr. Joiner explained everything well. He is going to be performing carpal tunnel release.