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National Park Medical Center

National Park Medical Center is a medical facility located in Hot Springs, AR. This hospital has been recognized for Joint Replacement Excellence Award™.

59%

Patient Experience Rating

6% lower than the national average

Awards

Healthgrades awards tell you which hospitals deliver superior quality care. Healthgrades evaluates hospital performance using objective quality measures including clinical outcomes and patient safety, as well as patient experience.

Learn more about our awards methodology

Specialty Clinical Quality Awards

Joint Replacement Excellence Award™

Joint Replacement Excellence Award™ (2025)

Superior clinical outcomes in knee and hip replacement

Safety Ratings

How well a hospital safeguards patients from potential complications

No events relating to foreign objects left in body during a surgery or procedure

3 ratings were worse than expected

  • In-Hospital Fall Associated Fracture Rate
  • Death following a serious complication after surgery
  • Respiratory failure following surgery

1 rating was better than expected

8 ratings were as expected

Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Complication Based Ratings

Procedure/ConditionIn Hospital

Pacemaker Procedures

In Hospital

Better than Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Coronary Artery Bypass Graft (CABG) Surgery

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Heart Attack

Mortality In-Hospital

Worse than Expected

Mortality within 30 days

Worse than Expected

Heart Failure

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Coronary Interventional Procedures (Inpatient)

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Diabetic Emergencies

In Hospital

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Pulmonary Embolism

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Respiratory Failure

Mortality In-Hospital

Worse than Expected

Mortality within 30 days

Worse than Expected

Sepsis

Mortality In-Hospital

Worse than Expected

Mortality within 30 days

Worse than Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Gallbladder Removal Surgery

In Hospital

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Pancreatitis

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Gastrointestinal Bleed

Mortality In-Hospital

Worse than Expected

Mortality within 30 days

Worse than Expected

Upper Gastrointestinal Surgery

Mortality In-Hospital

Worse than Expected

Mortality within 30 days

Worse than Expected

Bowel Obstruction

Mortality In-Hospital

Worse than Expected

Mortality within 30 days

Worse than Expected

Colorectal Surgeries

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Stroke

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Hip Replacement

In Hospital

As Expected

Total Knee Replacement

In Hospital

Better than Expected

Hip Fracture Treatment

In Hospital

Better than Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Outpatient Total Knee Replacement

In Hospital

As Expected

Outpatient Back and Neck Surgery (except Spinal Fusion)

In Hospital

As Expected

Outpatient Total Hip Replacement

In Hospital

As Expected

Outpatient Rotator Cuff Repair

In Hospital

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Pneumonia

Mortality In-Hospital

Worse than Expected

Mortality within 30 days

Worse than Expected

Chronic Obstructive Pulmonary Disease (COPD)

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Carotid Procedures

In Hospital

As Expected

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
54%

Patients who gave a rating of 9 or 10

12% lower than the national average

59%

Would definitely recommend

6% lower than the national average

National Park Medical Center

National Average

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%66%75%

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%52%57%

Care Transition

Percent of patients who said they understood their care needs when they left the hospital

100%50%0%42%47%

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%47%58%

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%70%76%

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%82%84%

National Park Medical Center

National Average

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%53%67%

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%52%55%

Providers

Provider Reviews

Thoroughness of exam and explanations.

Apr 23 2025

Review for Dr. Rana

Dr Rana prescribed an inhaler called xxxx. He cured my 3- year oough! I’m so pleased with Dr. Rana to take the time to listen to me!

Apr 23 2025

Review for Dr. Rana

Very respectful and kind. The whole staff was top notch.

Apr 18 2025

Review for Dr. Divers

Dr. Rana actually listened and responded to every question and concern and didn’t rush through the appointment. He offered great information and solutions.

Apr 17 2025

Review for Dr. Rana

The office and staff were very professional. Everyone seemed very nice and they helped me select a treatment I could afford.

Apr 16 2025

Review for Dr. Rana

Location

National Park Medical Center

1910 Malvern Ave, Hot Springs AR 71901

CallDirections

(501) 321-1000

Frequently Asked Questions

Where is National Park Medical Center located?

National Park Medical Center is located at 1910 Malvern Ave, Hot Springs, AR 71901. Find other locations and directions on Healthgrades.

Has National Park Medical Center won any recent awards from Healthgrades?

Yes, National Park Medical Center has been awarded with Joint Replacement Excellence Award™ in the past two years.

Is National Park Medical Center highly rated with patients?

54% patients recommend this hospital. See Healthgrades for detailed clinical ratings by specialty.

Does National Park Medical Center score well in safety ratings?

Healthgrades tracks outcome ratings for 12 hospital services. View more details here.

How do I get in at National Park Medical Center?

Phone number, appointment information, and directions can be found on Healthgrades National Park Medical Center profile..

How does National Park Medical Center rank in terms of safety and outcomes?

Healthgrades provides detailed information on hospital safety and outcomes for patients. Click here to learn more about hospital safety.

Contact Us

1910 Malvern Ave

Hot Springs, AR 71901

Directions

(501) 321-1000