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MyMichigan Medical Center West Branch

MyMichigan Medical Center West Branch is a medical facility located in West Branch, MI. This hospital has been recognized for Outstanding Patient Experience Award™.

75%

Patient Experience Rating

10% higher than the national average

Awards

Healthgrades awards tell you which hospitals deliver superior quality care. Healthgrades evaluates hospital performance using objective quality measures including clinical outcomes and patient safety, as well as patient experience.

Learn more about our awards methodology

Hospital Quality Awards

Outstanding Patient Experience Award™

Outstanding Patient Experience Award™ (2024, 2023, 2022)

Top in the nation for overall patient experience based on nine measures related to doctor and nurse communication, hospital cleanliness and noise levels, and medication and post-discharge care instructions

Safety Ratings

How well a hospital safeguards patients from potential complications

No events relating to foreign objects left in body during a surgery or procedure

2 ratings were worse than expected

  • Deep blood clots in the lungs or legs following surgery
  • Accidental cut, puncture, perforation or hemorrhage during medical care

9 ratings were as expected

Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Heart Failure

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Sepsis

Mortality In-Hospital

As Expected

Mortality within 30 days

Worse than Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Gastrointestinal Bleed

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Bowel Obstruction

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Stroke

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Hip Fracture Treatment

In Hospital

As Expected

Total Knee Replacement

In Hospital

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Outpatient Total Knee Replacement

In Hospital

As Expected

Outpatient Total Hip Replacement

In Hospital

Worse than Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Pneumonia

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Chronic Obstructive Pulmonary Disease (COPD)

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Spinal Fusion

In Hospital

As Expected

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
76%

Patients who gave a rating of 9 or 10

10% higher than the national average

75%

Would definitely recommend

10% higher than the national average

MyMichigan Medical Center West Branch

National Average

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%67%57%

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%79%58%

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%89%84%

Care Transition

Percent of patients who said they understood their care needs when they left the hospital

100%50%0%56%47%

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%77%76%

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%80%75%

MyMichigan Medical Center West Branch

National Average

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%74%67%

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%66%55%

Providers

Provider Reviews

Dr Adam and Miss Judy took very good care of me I would recommend him and his staff 100 percent

Kimberley Apr 17 2025

Review for Dr. Adams

Dr Bush listened to my concerns and addressed them !!!

Apr 15 2025

Review for Dr. Busch

Everyone very nice. Put me at ease right away Doctor and nurses were great! Very friendly and informative. Five star experience

Apr 13 2025

Review for Dr. Zelenak

Everyone is friendly and I am comfortable with everyone there. They made sure I understood everything I needed to know.

Apr 12 2025

Review for Dr. Zelenak

He is arrogant, treated like I had no say so what so in the care, very demanding and demeaning. For an OB he certainly doesn’t know how to speak to or respect women.

Apr 12 2025

Review for Dr. Meyn

Location

MyMichigan Medical Center West Branch

2463 S M 30, West Branch MI 48661

CallDirections

(989) 345-3660

Frequently Asked Questions

Where is MyMichigan Medical Center West Branch located?

MyMichigan Medical Center West Branch is located at 2463 S M 30, West Branch, MI 48661. Find other locations and directions on Healthgrades.

Has MyMichigan Medical Center West Branch won any recent awards from Healthgrades?

Yes, MyMichigan Medical Center West Branch has been awarded with Outstanding Patient Experience Award™ in the past two years.

Is MyMichigan Medical Center West Branch highly rated with patients?

76% patients recommend this hospital. See Healthgrades for detailed clinical ratings by specialty.

Does MyMichigan Medical Center West Branch score well in safety ratings?

Healthgrades tracks outcome ratings for 11 hospital services. View more details here.

How do I get in at MyMichigan Medical Center West Branch?

Phone number, appointment information, and directions can be found on Healthgrades MyMichigan Medical Center West Branch profile..

How does MyMichigan Medical Center West Branch rank in terms of safety and outcomes?

Healthgrades provides detailed information on hospital safety and outcomes for patients. Click here to learn more about hospital safety.

Contact Us

2463 S M 30

West Branch, MI 48661

Directions

(989) 345-3660