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Mountains Community Hospital

Explore care at Mountains Community Hospital in Lake Arrowhead, CA, and compare its services, physicians, and hospital ratings on Healthgrades. Find the best healthcare options for your needs, all in one place.

56%

Patient Experience Rating

17% lower than the national average

Safety Ratings

How well a hospital safeguards patients from potential complications

No events relating to foreign objects left in body during a surgery or procedure

1 rating was worse than expected

  • In-Hospital Fall Associated Fracture Rate

5 ratings were as expected

Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Pneumonia

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
62%

Patients who gave a rating of 9 or 10

13% lower than the national average

56%

Would definitely recommend

17% lower than the national average

Mountains Community Hospital

National Average

Care Transition

Percent of patients who said they understood their care needs when they left the hospital

100%50%0%39%54%

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%71%71%

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%69%82%

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%56%65%

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%79%82%

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%86%88%

Mountains Community Hospital

National Average

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%72%77%

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%61%67%

Providers

Provider Reviews

I spoke with her for a telehealth visit. She was rude and hung up on me.

Apr 15 2025

Review for Dr. Salazar

Works for Teladoc because she can’t land a real job. Refuses treatment to patients. Hungry for the $20 Teladoc throws her way. Has no knowledge of medicine.

Apr 14 2025

Review for Dr. Salazar

She explained my diagnosis in a way I could understand.she really listened to what I had to say and gave feedback on our conversation.she made time for my questions.

Apr 12 2025

Review for Dr. St John

Dr tomas is very nice and he listens to all of his patients, he explains everything in a very detailed manner i really like that about him.

Apr 10 2025

Review for Dr. Tomas

I did not feel respected by this doctor.

Apr 08 2025

Review for Dr. Maier

Location

Mountains Community Hospital

29101 Hospital Rd, Lake Arrowhead CA 92352

CallDirections

(909) 336-3651

Frequently Asked Questions

Where is Mountains Community Hospital located?

Mountains Community Hospital is located at 29101 Hospital Rd, Lake Arrowhead, CA 92352. Find other locations and directions on Healthgrades.

Has Mountains Community Hospital won any recent awards from Healthgrades?

No, Mountains Community Hospital has not won any awards in the past few years. Search for Hospitals on Healthgrades to find more.

Is Mountains Community Hospital highly rated with patients?

56% patients recommend this hospital. See Healthgrades for detailed clinical ratings by specialty.

Does Mountains Community Hospital score well in safety ratings?

Healthgrades tracks outcome ratings for 6 hospital services. View more details here.

How do I get in at Mountains Community Hospital?

Phone number, appointment information, and directions can be found on Healthgrades Mountains Community Hospital profile..

How does Mountains Community Hospital rank in terms of safety and outcomes?

Healthgrades provides detailed information on hospital safety and outcomes for patients. Click here to learn more about hospital safety.

Contact Us

29101 Hospital Rd

Lake Arrowhead, CA 92352

Directions

(909) 336-3651