Mount Carmel New Albany Surgical Hospital
Mount Carmel New Albany Surgical Hospital is a medical facility located in New Albany, OH. This hospital has been recognized for Patient Safety Excellence Award™, America’s 100 Best Hospitals for Joint Replacement Award™, and more.
Patient Experience Rating
13% higher than the national average
Awards
Healthgrades awards tell you which hospitals deliver superior quality care. Healthgrades evaluates hospital performance using objective quality measures including clinical outcomes and patient safety, as well as patient experience.
Learn more about our awards methodologyHospital Quality Awards
Patient Safety Excellence Award™ (2025, 2024, 2023)
Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications
Specialty Clinical Quality Awards
America’s 100 Best Hospitals for Joint Replacement Award™ (2025, 2024, 2023)
Superior clinical outcomes in knee and hip replacement
America’s 50 Best Hospitals for Outpatient Joint Replacement Award™ (2025, 2024)
Superior clinical outcomes in outpatient total hip replacement, and outpatient total knee replacement
Outpatient Orthopedic Surgery Excellence Award™ (2024)
Superior clinical outcomes in knee and hip replacement, back and neck surgery and rotator cuff surgery.
Outpatient Joint Replacement Excellence Award™ (2023)
Superior clinical outcomes in hospital outpatient total knee and total hip replacement
Hospital Quality
Clinical Ratings
Research hospital performance and talk to your doctor about what's right for you
Complication Based Ratings
Hip Replacement
In Hospital
Total Knee Replacement
In Hospital
Complication Based Ratings
Outpatient Back and Neck Surgery (except Spinal Fusion)
In Hospital
Outpatient Total Knee Replacement
In Hospital
Outpatient Rotator Cuff Repair
In Hospital
Outpatient Total Hip Replacement
In Hospital
Specialty Excellence Awards
America’s 50 Best Hospitals for Outpatient Joint Replacement Award™
2025, 2024
Outpatient Orthopedic Surgery Excellence Award™
2024
Outpatient Joint Replacement Excellence Award™
2023
Complication Based Ratings
Spinal Fusion
In Hospital
Patient Experience
Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).
Learn more about patient experienceMount Carmel New Albany Surgical Hospital
National Average
Communication about medicines
Percent of patients who said that staff always explained medicines before giving them to patients
Communication with doctors
Percent of patients who said that doctors always listened to them and explained things well
Care Transition
Percent of patients who said they understood their care needs when they left the hospital
Responsiveness of hospital staff
Percent of patients who said they always received help quickly from hospital staff
Discharge Information
Percent of patients who said they were given information about recovering at home
Communication with nurses
Percent of patients who said that nurses always listened to them and explained things well
Mount Carmel New Albany Surgical Hospital
National Average
Cleanliness
Percent of patients who said their room and bathroom were always kept clean
Quietness
Percent of patients who said the area around their rooms was always kept quiet at night
Providers
Provider Reviews
Apr 23 2025
Review for Dr. Taylor
Dr. Stutzman is a very caring doctor. He listens to your concerns. Would highly recommend him.
Apr 11 2025
Review for Dr. Stutzman
A charismatic and personable doctor that has the knowledge to go with it. He showed much concerned and compassion while putting together a sensible plan for me.Thank you Dr. Taylor
Mar 28 2025
Review for Dr. Taylor
Dr. Taylor’s highly effective pain treatment has made it possible for me to continue working after an accident that left me with permanent pain and a dystonia. I would highly recommend Dr. Taylor if you are seeking effective pain relief that does not involve pain medication. He is a top notch...
Tami-Marie Mar 21 2025
Review for Dr. Taylor
Dr. Thakkar really explained everything well and is so caring and put me at ease.
Kimberly Lynn Janes Mar 19 2025
Review for Dr. Thakkar
Location
Mount Carmel New Albany Surgical Hospital
Frequently Asked Questions
Where is Mount Carmel New Albany Surgical Hospital located?
Mount Carmel New Albany Surgical Hospital is located at 7333 Smiths Mill Rd, New Albany, OH 43054. Find other locations and directions on Healthgrades.
Has Mount Carmel New Albany Surgical Hospital won any recent awards from Healthgrades?
Yes, Mount Carmel New Albany Surgical Hospital has been awarded with Patient Safety Excellence Award™, America’s 100 Best Hospitals for Joint Replacement Award™, America’s 50 Best Hospitals for Outpatient Joint Replacement Award™, and 2 more in the past two years.
Is Mount Carmel New Albany Surgical Hospital highly rated with patients?
86% patients recommend this hospital. See Healthgrades for detailed clinical ratings by specialty.
Does Mount Carmel New Albany Surgical Hospital score well in safety ratings?
Healthgrades tracks outcome ratings for 11 hospital services. View more details here.
How do I get in at Mount Carmel New Albany Surgical Hospital?
Phone number, appointment information, and directions can be found on Healthgrades Mount Carmel New Albany Surgical Hospital profile..
How does Mount Carmel New Albany Surgical Hospital rank in terms of safety and outcomes?
Healthgrades provides detailed information on hospital safety and outcomes for patients. Click here to learn more about hospital safety.
The doctor and staff listened and took time with me.