Monument Health Custer Hospital
Explore care at Monument Health Custer Hospital in Custer, SD, and compare its services, physicians, and hospital ratings on Healthgrades. Find the best healthcare options for your needs, all in one place.
Patient Experience Rating
13% higher than the national average
Hospital Quality
Clinical Ratings
Research hospital performance and talk to your doctor about what's right for you
Mortality Based Ratings
Sepsis
Mortality In-Hospital
Mortality within 30 days
Respiratory Failure
Mortality In-Hospital
Mortality within 30 days
Mortality Based Ratings
Bowel Obstruction
Mortality In-Hospital
Mortality within 30 days
Mortality Based Ratings
Pneumonia
Mortality In-Hospital
Mortality within 30 days
Patient Experience
Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).
Learn more about patient experienceMonument Health Custer Hospital
National Average
Communication about medicines
Percent of patients who said that staff always explained medicines before giving them to patients
Care Transition
Percent of patients who said they understood their care needs when they left the hospital
Responsiveness of hospital staff
Percent of patients who said they always received help quickly from hospital staff
Communication with nurses
Percent of patients who said that nurses always listened to them and explained things well
Communication with doctors
Percent of patients who said that doctors always listened to them and explained things well
Discharge Information
Percent of patients who said they were given information about recovering at home
Monument Health Custer Hospital
National Average
Cleanliness
Percent of patients who said their room and bathroom were always kept clean
Quietness
Percent of patients who said the area around their rooms was always kept quiet at night
Providers
Provider Reviews
Apr 23 2025
Review for Dr. Papendick
Everyone we seen at this facility’s place was outstanding nice and welcoming!!!
Apr 09 2025
Review for Dr. Duchene
Refused to see a patient because they hadn’t called before there was a concern, but told us at the last appointment there was no need to come back in unless there were issues. His nurse was extremely rude and condescending throughout the interaction.
Apr 08 2025
Review for Dr. Repas
Dr. Papendick provided excellent care and explained everything perfectly. He showed great compassion and care. Overall wonderful experience!
Mar 29 2025
Review for Dr. Papendick
Professional, competent, kind and caring doctor who listens to my concerns
Gayle Mar 25 2025
Review for Dr. Duchene
Location
Monument Health Custer Hospital
Frequently Asked Questions
Where is Monument Health Custer Hospital located?
Monument Health Custer Hospital is located at 1220 Montgomery St, Custer, SD 57730. Find other locations and directions on Healthgrades.
Has Monument Health Custer Hospital won any recent awards from Healthgrades?
No, Monument Health Custer Hospital has not won any awards in the past few years. Search for Hospitals on Healthgrades to find more.
Is Monument Health Custer Hospital highly rated with patients?
79% patients recommend this hospital. See Healthgrades for detailed clinical ratings by specialty.
Does Monument Health Custer Hospital score well in safety ratings?
Healthgrades tracks outcome ratings for 4 hospital services. View more details here.
How do I get in at Monument Health Custer Hospital?
Phone number, appointment information, and directions can be found on Healthgrades Monument Health Custer Hospital profile..
How does Monument Health Custer Hospital rank in terms of safety and outcomes?
Healthgrades provides detailed information on hospital safety and outcomes for patients. Click here to learn more about hospital safety.
Dr. Papenick was very informative of the causes, restrictions and treatment options of my condition. Very little wait time to secure an appointment. Check in and appointment wait times were very satisfactory. Pleasant & helpful staff. Dr. Papendick took time to be thorough, listen with respect, and...