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Mercyone New Hampton Medical Center

Explore care at Mercyone New Hampton Medical Center in New Hampton, IA, and compare its services, physicians, and hospital ratings on Healthgrades. Find the best healthcare options for your needs, all in one place.

80%

Patient Experience Rating

7% higher than the national average

Safety Ratings

How well a hospital safeguards patients from potential complications

No events relating to foreign objects left in body during a surgery or procedure

1 rating was worse than expected

  • Pressure sores or bed sores acquired in the hospital

3 ratings were as expected

Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Complication Based Ratings

Procedure/ConditionIn Hospital

C-Section Delivery

In Hospital

As Expected

Vaginal Delivery

In Hospital

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Pneumonia

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
86%

Patients who gave a rating of 9 or 10

11% higher than the national average

80%

Would definitely recommend

7% higher than the national average

Mercyone New Hampton Medical Center

National Average

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%65%65%

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%95%88%

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%79%71%

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%83%82%

Care Transition

Percent of patients who said they understood their care needs when they left the hospital

100%50%0%64%54%

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%91%82%

Mercyone New Hampton Medical Center

National Average

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%69%77%

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%76%67%

Providers

Provider Reviews

Excellent bedside manners, knowledgeable confident and very friendly .

Apr 09 2025

Review for Dr. Elajami

I have needed his services a few times and always he does a splendid, thorough job, helping me to recover function.

Apr 02 2025

Review for Dr. Radulescu

Very good. First appointment with a nephrologist. Made me feel at ease. Explained clearly. Very friendly and easy to talk to.

Rookie Mar 05 2025

Review for Dr. Daoud

Very kind. Very easy to talk to knowledgeable.

Mar 05 2025

Review for Dr. Daoud

I just spoke to someone today who had a very similar experience that I did a few years ago. She said Dr. Potthoff was arrogant, made her feel like her questions were stupid and felt rushed through her appointments. Even if he may be a good surgeon, that is no reason to treat people with such...

Mar 01 2025

Review for Dr. Potthoff

Location

Mercyone New Hampton Medical Center

308 N Maple Ave, New Hampton IA 50659

CallDirections

(641) 394-4121

Frequently Asked Questions

Where is Mercyone New Hampton Medical Center located?

Mercyone New Hampton Medical Center is located at 308 N Maple Ave, New Hampton, IA 50659. Find other locations and directions on Healthgrades.

Has Mercyone New Hampton Medical Center won any recent awards from Healthgrades?

No, Mercyone New Hampton Medical Center has not won any awards in the past few years. Search for Hospitals on Healthgrades to find more.

Is Mercyone New Hampton Medical Center highly rated with patients?

86% patients recommend this hospital. See Healthgrades for detailed clinical ratings by specialty.

Does Mercyone New Hampton Medical Center score well in safety ratings?

Healthgrades tracks outcome ratings for 4 hospital services. View more details here.

How do I get in at Mercyone New Hampton Medical Center?

Phone number, appointment information, and directions can be found on Healthgrades Mercyone New Hampton Medical Center profile..

How does Mercyone New Hampton Medical Center rank in terms of safety and outcomes?

Healthgrades provides detailed information on hospital safety and outcomes for patients. Click here to learn more about hospital safety.

Contact Us

308 N Maple Ave

New Hampton, IA 50659

Directions

(641) 394-4121