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Mercy Saint Francis Hospital

Explore care at Mercy Saint Francis Hospital in Mountain View, MO, and compare its services, physicians, and hospital ratings on Healthgrades. Find the best healthcare options for your needs, all in one place.

77%

Patient Experience Rating

4% higher than the national average

Safety Ratings

How well a hospital safeguards patients from potential complications

No events relating to foreign objects left in body during a surgery or procedure

4 ratings were as expected

Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Pneumonia

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
82%

Patients who gave a rating of 9 or 10

7% higher than the national average

77%

Would definitely recommend

4% higher than the national average

Mercy Saint Francis Hospital

National Average

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%78%88%

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%80%65%

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%88%82%

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%83%82%

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%76%71%

Care Transition

Percent of patients who said they understood their care needs when they left the hospital

100%50%0%48%54%

Mercy Saint Francis Hospital

National Average

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%88%77%

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%87%67%

Providers

Provider Reviews

Yes i have to admit that so far we’ve seen him only once but im impressed.His english is excellent and he explained things very clearly without talking down to us. I definitely recommend him.

Apr 08 2025

Review for Dr. Nair

Dr. Jolly is obviously medically competent and relates exceptionally well to patients and staff. She is receptive to robust give and take feedback!

Norman J. Smallwood Feb 23 2025

Review for Dr. Jolly

A very kind and smart oncologist. Amazing bedside manner. Was able to diagnose my cancer and put me through the appropriate treatment. He coordinated with a doctor at Barnes hospital so I could get the final part of my treatment which Mercy was not able to provide. I am in remission and he sees me...

Greg F Jan 11 2025

Review for Dr. Tummala

This is the second hip replacement I've had in 5 years - both due to a fall. I am completely satisfied with Dr Jolly's expertise in replacing my broken hips. And, satisfied with follow-up by Amber Tooley.

Franklin Shaffer Nov 29 2024

Review for Dr. Jolly

Dr Jolly was straight forward, extremely helpful in helping me understand what was happening to my shoulder and the options I had. Left with my mind at ease.

Barbara Nov 20 2024

Review for Dr. Jolly

Location

Mercy Saint Francis Hospital

82 PO Box, Mountain View MO 65548

CallDirections

(417) 934-7000

Frequently Asked Questions

Where is Mercy Saint Francis Hospital located?

Mercy Saint Francis Hospital is located at 82 PO Box, Mountain View, MO 65548. Find other locations and directions on Healthgrades.

Has Mercy Saint Francis Hospital won any recent awards from Healthgrades?

No, Mercy Saint Francis Hospital has not won any awards in the past few years. Search for Hospitals on Healthgrades to find more.

Is Mercy Saint Francis Hospital highly rated with patients?

77% patients recommend this hospital. See Healthgrades for detailed clinical ratings by specialty.

Does Mercy Saint Francis Hospital score well in safety ratings?

Healthgrades tracks outcome ratings for 4 hospital services. View more details here.

How do I get in at Mercy Saint Francis Hospital?

Phone number, appointment information, and directions can be found on Healthgrades Mercy Saint Francis Hospital profile..

How does Mercy Saint Francis Hospital rank in terms of safety and outcomes?

Healthgrades provides detailed information on hospital safety and outcomes for patients. Click here to learn more about hospital safety.

Contact Us

82 PO Box

Mountain View, MO 65548

Directions

(417) 934-7000