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Mercy Health-Defiance Hospital

Mercy Health-Defiance Hospital is a medical facility located in Defiance, OH. This hospital has been recognized for Outstanding Patient Experience Award™.

73%

Patient Experience Rating

Equal to the national average

Awards

Healthgrades awards tell you which hospitals deliver superior quality care. Healthgrades evaluates hospital performance using objective quality measures including clinical outcomes and patient safety, as well as patient experience.

Learn more about our awards methodology

Hospital Quality Awards

Outstanding Patient Experience Award™

Outstanding Patient Experience Award™ (2022)

Top in the nation for overall patient experience based on nine measures related to doctor and nurse communication, hospital cleanliness and noise levels, and medication and post-discharge care instructions

Safety Ratings

How well a hospital safeguards patients from potential complications

No events relating to foreign objects left in body during a surgery or procedure

1 rating was worse than expected

  • Collapsed lung due to a procedure or surgery in or around the chest

10 ratings were as expected

Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Heart Failure

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Colorectal Surgeries

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Bowel Obstruction

Mortality In-Hospital

As Expected

Mortality within 30 days

Better than Expected

Gastrointestinal Bleed

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Outpatient Total Knee Replacement

In Hospital

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Chronic Obstructive Pulmonary Disease (COPD)

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Pneumonia

Mortality In-Hospital

Better than Expected

Mortality within 30 days

As Expected

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
79%

Patients who gave a rating of 9 or 10

4% higher than the national average

73%

Would definitely recommend

Equal to the national average

Mercy Health-Defiance Hospital

National Average

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%67%65%

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%81%82%

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%92%88%

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%79%71%

Care Transition

Percent of patients who said they understood their care needs when they left the hospital

100%50%0%55%54%

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%85%82%

Mercy Health-Defiance Hospital

National Average

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%85%77%

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%72%67%

Providers

Provider Reviews

Excellent

Apr 19 2025

Review for Dr. Khan

She was in the room for 2 minutes, basically said nothing was wrong with me and that was it. Waste of my time. I found another rheumatologist who actually cares and did more testing so I can hopefully finally have a diagnosis after years of waiting!!

Apr 19 2025

Review for Dr. Abugharbyeh

Dr St. Clair does a superb job of explaining things and taking time to answer all of your questions. A very confident Dr but not high pressure at all.

Apr 18 2025

Review for Dr. St Clair

Dr. Copeland answered all of our questions and explained the procedure that was needed with patience and a caring attitude!!

Apr 16 2025

Review for Dr. Copeland

Dr. Molly is quite inventive in her approach and is willing to take the time needed to address your concerns, even when outside of her direct field of expertise. Simply cannot say enough on how appreciative I am in my dealings with Sue and Dr. Molly. Thank you so much.

Apr 12 2025

Review for Dr. Judge

Location

Mercy Health-Defiance Hospital

1404 E 2nd St, Defiance OH 43512

CallDirections

(419) 782-8444

Frequently Asked Questions

Where is Mercy Health-Defiance Hospital located?

Mercy Health-Defiance Hospital is located at 1404 E 2nd St, Defiance, OH 43512. Find other locations and directions on Healthgrades.

Has Mercy Health-Defiance Hospital won any recent awards from Healthgrades?

Yes, Mercy Health-Defiance Hospital has been awarded with Outstanding Patient Experience Award™ in the past two years.

Is Mercy Health-Defiance Hospital highly rated with patients?

73% patients recommend this hospital. See Healthgrades for detailed clinical ratings by specialty.

Does Mercy Health-Defiance Hospital score well in safety ratings?

Healthgrades tracks outcome ratings for 11 hospital services. View more details here.

How do I get in at Mercy Health-Defiance Hospital?

Phone number, appointment information, and directions can be found on Healthgrades Mercy Health-Defiance Hospital profile..

How does Mercy Health-Defiance Hospital rank in terms of safety and outcomes?

Healthgrades provides detailed information on hospital safety and outcomes for patients. Click here to learn more about hospital safety.

Contact Us

1404 E 2nd St

Defiance, OH 43512

Directions

(419) 782-8444