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McKenzie-Willamette Medical Center

McKenzie-Willamette Medical Center is a medical facility located in Springfield, OR. This hospital has been recognized for Outpatient Joint Replacement Excellence Award™ and America’s 100 Best Hospitals for Spine Surgery Award™.

72%

Patient Experience Rating

7% higher than the national average

Awards

Healthgrades awards tell you which hospitals deliver superior quality care. Healthgrades evaluates hospital performance using objective quality measures including clinical outcomes and patient safety, as well as patient experience.

Learn more about our awards methodology

Specialty Clinical Quality Awards

Outpatient Joint Replacement Excellence Award™

Outpatient Joint Replacement Excellence Award™ (2024, 2023)

Superior clinical outcomes in hospital outpatient total knee and total hip replacement

America’s 100 Best Hospitals for Spine Surgery Award™

America’s 100 Best Hospitals for Spine Surgery Award™ (2023)

Superior clinical outcomes in back and neck surgeries and spinal fusion procedures

Safety Ratings

How well a hospital safeguards patients from potential complications

No events relating to foreign objects left in body during a surgery or procedure

2 ratings were worse than expected

  • In-Hospital Fall Associated Fracture Rate
  • Accidental cut, puncture, perforation or hemorrhage during medical care

1 rating was better than expected

9 ratings were as expected

Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Complication Based Ratings

Procedure/ConditionIn Hospital

Appendectomy

In Hospital

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Pacemaker Procedures

In Hospital

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Coronary Artery Bypass Graft (CABG) Surgery

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Heart Failure

Mortality In-Hospital

Worse than Expected

Mortality within 30 days

Worse than Expected

Valve Surgery

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Coronary Interventional Procedures (Inpatient)

Mortality In-Hospital

Worse than Expected

Mortality within 30 days

As Expected

Heart Attack

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Diabetic Emergencies

In Hospital

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Sepsis

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Respiratory Failure

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Pulmonary Embolism

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Gallbladder Removal Surgery

In Hospital

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Pancreatitis

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Colorectal Surgeries

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Bowel Obstruction

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Upper Gastrointestinal Surgery

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Gastrointestinal Bleed

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Hysterectomy

In Hospital

As Expected

Gynecologic Procedures

In Hospital

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Vaginal Delivery

In Hospital

Worse than Expected

C-Section Delivery

In Hospital

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Stroke

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Total Knee Replacement

In Hospital

As Expected

Hip Fracture Treatment

In Hospital

Worse than Expected

Hip Replacement

In Hospital

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Outpatient Total Knee Replacement

In Hospital

As Expected

Outpatient Total Hip Replacement

In Hospital

As Expected

Outpatient Back and Neck Surgery (except Spinal Fusion)

In Hospital

As Expected

Specialty Excellence Awards

Outpatient Joint Replacement Excellence Award™

Outpatient Joint Replacement Excellence Award™

2024, 2023

Complication Based Ratings

Procedure/ConditionIn Hospital

Outpatient Benign Prostatic Hyperplasia

In Hospital

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Prostate Removal Surgery

In Hospital

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Pneumonia

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Chronic Obstructive Pulmonary Disease (COPD)

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Spinal Fusion

In Hospital

As Expected

Back and Neck Surgeries (without Spinal Fusion)

In Hospital

As Expected

Specialty Excellence Awards

America’s 100 Best Hospitals for Spine Surgery Award™

America’s 100 Best Hospitals for Spine Surgery Award™

2023

Complication Based Ratings

Procedure/ConditionIn Hospital

Carotid Procedures

In Hospital

Worse than Expected

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
70%

Patients who gave a rating of 9 or 10

4% higher than the national average

72%

Would definitely recommend

7% higher than the national average

McKenzie-Willamette Medical Center

National Average

Care Transition

Percent of patients who said they understood their care needs when they left the hospital

100%50%0%48%47%

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%62%57%

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%77%76%

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%59%58%

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%77%75%

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%86%84%

McKenzie-Willamette Medical Center

National Average

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%54%55%

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%63%67%

Providers

Provider Reviews

I was being seen for an ear ache. Vitals were taken by assistant and had NO fever. Dr demanded I wear a mask and when I politely refused, she stormed out of the room like a child. Came back about 10 minutes later and berated me and treated me with so much disrespect. Said “sit” when she walked in...

Apr 22 2025

Review for Dr. Hardwick

I have had foot & hip replacement surgery with Dr.Jackson was please with the treatment I received. The staff was very nice as well.

Apr 12 2025

Review for Dr. Jackson Jr

She is uncaring and rude. I was treated like I was wasting her time.

Apr 09 2025

Review for Dr. Gee-Gott

He was very thorough, explained literally everything, answered all my questions and was just overall really amazing. I was really scared of the surgery that I was going to have and it went amazingly well and he did such a good job. I didn’t even have any bruising whatsoever. Total knee replacement...

Apr 05 2025

Review for Dr. Korcek

I got in an accident and banged up my face so badly I was unrecognizable. Dr Marie advised I take up to 10 ibuprofen instead of writing me a prescription. She has a fear of her patients trying to trick her into prescribing opioids.I was 45 at the time and started feeling symptoms of menopause. I...

Dana Littell Mar 31 2025

Review for Dr. Marie

Location

McKenzie-Willamette Medical Center

1460 G St, Springfield OR 97477

CallDirections

(541) 726-4400

Frequently Asked Questions

Where is McKenzie-Willamette Medical Center located?

McKenzie-Willamette Medical Center is located at 1460 G St, Springfield, OR 97477. Find other locations and directions on Healthgrades.

Has McKenzie-Willamette Medical Center won any recent awards from Healthgrades?

Yes, McKenzie-Willamette Medical Center has been awarded with Outpatient Joint Replacement Excellence Award™ and America’s 100 Best Hospitals for Spine Surgery Award™ in the past two years.

Is McKenzie-Willamette Medical Center highly rated with patients?

70% patients recommend this hospital. See Healthgrades for detailed clinical ratings by specialty.

Does McKenzie-Willamette Medical Center score well in safety ratings?

Healthgrades tracks outcome ratings for 12 hospital services. View more details here.

How do I get in at McKenzie-Willamette Medical Center?

Phone number, appointment information, and directions can be found on Healthgrades McKenzie-Willamette Medical Center profile..

How does McKenzie-Willamette Medical Center rank in terms of safety and outcomes?

Healthgrades provides detailed information on hospital safety and outcomes for patients. Click here to learn more about hospital safety.

Contact Us

1460 G St

Springfield, OR 97477

Directions

(541) 726-4400