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Marcum and Wallace Memorial Hospital

Marcum and Wallace Memorial Hospital is a medical facility located in Irvine, KY. This hospital has been recognized for Outstanding Patient Experience Award™.

81%

Patient Experience Rating

8% higher than the national average

Awards

Healthgrades awards tell you which hospitals deliver superior quality care. Healthgrades evaluates hospital performance using objective quality measures including clinical outcomes and patient safety, as well as patient experience.

Learn more about our awards methodology

Hospital Quality Awards

Outstanding Patient Experience Award™

Outstanding Patient Experience Award™ (2024)

Top in the nation for overall patient experience based on nine measures related to doctor and nurse communication, hospital cleanliness and noise levels, and medication and post-discharge care instructions

Safety Ratings

How well a hospital safeguards patients from potential complications

No events relating to foreign objects left in body during a surgery or procedure

4 ratings were as expected

Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Heart Failure

Mortality In-Hospital

Better than Expected

Mortality within 30 days

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Sepsis

Mortality In-Hospital

Better than Expected

Mortality within 30 days

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Pneumonia

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Chronic Obstructive Pulmonary Disease (COPD)

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
86%

Patients who gave a rating of 9 or 10

11% higher than the national average

81%

Would definitely recommend

8% higher than the national average

Marcum and Wallace Memorial Hospital

National Average

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%85%88%

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%91%82%

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%79%71%

Care Transition

Percent of patients who said they understood their care needs when they left the hospital

100%50%0%59%54%

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%70%65%

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%87%82%

Marcum and Wallace Memorial Hospital

National Average

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%61%67%

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%81%77%

Providers

Provider Reviews

Dr. Hollins is the very best, knowledgeable, kindest and goes the extra mile for his patients and their treatment. We love him and are praying for his recovery.

Vernon Barton Mar 22 2025

Review for Dr. Hollins

Dr. Hollins is one of the best and prayers that he recovers from his medical issues.Very knowledgeable and kind and thorough.

Roy Freeman Feb 02 2025

Review for Dr. Hollins

All good experiences

Jan 27 2025

Review for Dr. Kassis

She was the only provider at my last ER visit. A nurse put leads on me for an EKG & also collected a urine sample. It's been more than a week since my visit & still don't have the results of either one (they're not in Mychart). Dr. Hogan couldn't figure out what was wrong with me & told me to...

Dec 29 2024

Review for Dr. Hogan

Good

Dec 24 2024

Review for Dr. Kassis

Location

Marcum and Wallace Memorial Hospital

60 Mercy Ct, Irvine KY 40336

CallDirections

(606) 723-2115

Frequently Asked Questions

Where is Marcum and Wallace Memorial Hospital located?

Marcum and Wallace Memorial Hospital is located at 60 Mercy Ct, Irvine, KY 40336. Find other locations and directions on Healthgrades.

Has Marcum and Wallace Memorial Hospital won any recent awards from Healthgrades?

Yes, Marcum and Wallace Memorial Hospital has been awarded with Outstanding Patient Experience Award™ in the past two years.

Is Marcum and Wallace Memorial Hospital highly rated with patients?

81% patients recommend this hospital. See Healthgrades for detailed clinical ratings by specialty.

Does Marcum and Wallace Memorial Hospital score well in safety ratings?

Healthgrades tracks outcome ratings for 4 hospital services. View more details here.

How do I get in at Marcum and Wallace Memorial Hospital?

Phone number, appointment information, and directions can be found on Healthgrades Marcum and Wallace Memorial Hospital profile..

How does Marcum and Wallace Memorial Hospital rank in terms of safety and outcomes?

Healthgrades provides detailed information on hospital safety and outcomes for patients. Click here to learn more about hospital safety.

Contact Us

60 Mercy Ct

Irvine, KY 40336

Directions

(606) 723-2115