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Manchester Memorial Hospital

Manchester Memorial Hospital is a medical facility located in Manchester, CT. This hospital has been recognized for Patient Safety Excellence Award™.

57%

Patient Experience Rating

8% lower than the national average

Awards

Healthgrades awards tell you which hospitals deliver superior quality care. Healthgrades evaluates hospital performance using objective quality measures including clinical outcomes and patient safety, as well as patient experience.

Learn more about our awards methodology

Hospital Quality Awards

Patient Safety Excellence Award™

Patient Safety Excellence Award™ (2024, 2023)

Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications

Safety Ratings

How well a hospital safeguards patients from potential complications

No events relating to foreign objects left in body during a surgery or procedure

1 rating was worse than expected

  • Accidental cut, puncture, perforation or hemorrhage during medical care

10 ratings were as expected

Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Complication Based Ratings

Procedure/ConditionIn Hospital

Pacemaker Procedures

In Hospital

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Heart Attack

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Heart Failure

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Diabetic Emergencies

In Hospital

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Respiratory Failure

Mortality In-Hospital

Better than Expected

Mortality within 30 days

Better than Expected

Sepsis

Mortality In-Hospital

Better than Expected

Mortality within 30 days

As Expected

Pulmonary Embolism

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Gallbladder Removal Surgery

In Hospital

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Colorectal Surgeries

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Pancreatitis

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Upper Gastrointestinal Surgery

Mortality In-Hospital

Worse than Expected

Mortality within 30 days

Worse than Expected

Bowel Obstruction

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Gastrointestinal Bleed

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Stroke

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Hip Fracture Treatment

In Hospital

As Expected

Hip Replacement

In Hospital

Better than Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Outpatient Total Knee Replacement

In Hospital

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Chronic Obstructive Pulmonary Disease (COPD)

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Pneumonia

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Carotid Procedures

In Hospital

As Expected

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
59%

Patients who gave a rating of 9 or 10

7% lower than the national average

57%

Would definitely recommend

8% lower than the national average

Manchester Memorial Hospital

National Average

Care Transition

Percent of patients who said they understood their care needs when they left the hospital

100%50%0%46%47%

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%74%75%

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%58%57%

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%73%76%

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%53%58%

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%85%84%

Manchester Memorial Hospital

National Average

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%75%67%

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%50%55%

Providers

Provider Reviews

The very best thing I can say about Dr. Argawal is that he listens and responds. Best doc!

Apr 23 2025

Review for Dr. Agarwal

Dr Mclaughlin is caring, compassionate and competent...a trifecta! He took time to answer questions, we had a lot, explain options, there were several, and set us up to complete the process to start our choice for chemotherapy. His staff is also caring and very efficient and effective at getting...

Apr 23 2025

Review for Dr. McLaughlin

Awesome staff and Dr Agarwal is great!!

Apr 22 2025

Review for Dr. Agarwal

Some of us experience health problems without a definitive diagnosis, and we may simply be left, to having our symptoms treated without knowing why. As in my case, while seeing many specialists over a 6 year period, my blood disorder remained a mystery, despite many needless and invasive procedures....

Apr 18 2025

Review for Dr. Pazooki

Dr. Silver listened to all my concerns and was extremely helpful answering all of my questions. I would highly recommend him and his staff to anyone who needed assistance. He was very professional and I was grateful to have his expertise opinion .

Apr 18 2025

Review for Dr. Silver

Location

Manchester Memorial Hospital

71 Haynes St, Manchester CT 06040

CallDirections

(860) 646-1222

Frequently Asked Questions

Where is Manchester Memorial Hospital located?

Manchester Memorial Hospital is located at 71 Haynes St, Manchester, CT 06040. Find other locations and directions on Healthgrades.

Has Manchester Memorial Hospital won any recent awards from Healthgrades?

Yes, Manchester Memorial Hospital has been awarded with Patient Safety Excellence Award™ in the past two years.

Is Manchester Memorial Hospital highly rated with patients?

59% patients recommend this hospital. See Healthgrades for detailed clinical ratings by specialty.

Does Manchester Memorial Hospital score well in safety ratings?

Healthgrades tracks outcome ratings for 11 hospital services. View more details here.

How do I get in at Manchester Memorial Hospital?

Phone number, appointment information, and directions can be found on Healthgrades Manchester Memorial Hospital profile..

How does Manchester Memorial Hospital rank in terms of safety and outcomes?

Healthgrades provides detailed information on hospital safety and outcomes for patients. Click here to learn more about hospital safety.

Contact Us

71 Haynes St

Manchester, CT 06040

Directions

(860) 646-1222