Mainegeneral Medical Center
Mainegeneral Medical Center is a medical facility located in Augusta, ME. This hospital has been recognized for Outstanding Patient Experience Award™.
Patient Experience Rating
10% higher than the national average
Awards
Healthgrades awards tell you which hospitals deliver superior quality care. Healthgrades evaluates hospital performance using objective quality measures including clinical outcomes and patient safety, as well as patient experience.
Learn more about our awards methodologyHospital Quality Awards
Outstanding Patient Experience Award™ (2024, 2023, 2022)
Top in the nation for overall patient experience based on nine measures related to doctor and nurse communication, hospital cleanliness and noise levels, and medication and post-discharge care instructions
Hospital Quality
Clinical Ratings
Research hospital performance and talk to your doctor about what's right for you
Complication Based Ratings
Pacemaker Procedures
In Hospital
Mortality Based Ratings
Heart Attack
Mortality In-Hospital
Mortality within 30 days
Heart Failure
Mortality In-Hospital
Mortality within 30 days
Complication Based Ratings
Diabetic Emergencies
In Hospital
Mortality Based Ratings
Sepsis
Mortality In-Hospital
Mortality within 30 days
Respiratory Failure
Mortality In-Hospital
Mortality within 30 days
Pulmonary Embolism
Mortality In-Hospital
Mortality within 30 days
Complication Based Ratings
Gallbladder Removal Surgery
In Hospital
Mortality Based Ratings
Bowel Obstruction
Mortality In-Hospital
Mortality within 30 days
Upper Gastrointestinal Surgery
Mortality In-Hospital
Mortality within 30 days
Pancreatitis
Mortality In-Hospital
Mortality within 30 days
Colorectal Surgeries
Mortality In-Hospital
Mortality within 30 days
Gastrointestinal Bleed
Mortality In-Hospital
Mortality within 30 days
Mortality Based Ratings
Stroke
Mortality In-Hospital
Mortality within 30 days
Complication Based Ratings
Hip Fracture Treatment
In Hospital
Complication Based Ratings
Outpatient Total Knee Replacement
In Hospital
Outpatient Total Hip Replacement
In Hospital
Outpatient Rotator Cuff Repair
In Hospital
Outpatient Back and Neck Surgery (except Spinal Fusion)
In Hospital
Complication Based Ratings
Outpatient Benign Prostatic Hyperplasia
In Hospital
Complication Based Ratings
Prostate Removal Surgery
In Hospital
Mortality Based Ratings
Chronic Obstructive Pulmonary Disease (COPD)
Mortality In-Hospital
Mortality within 30 days
Pneumonia
Mortality In-Hospital
Mortality within 30 days
Complication Based Ratings
Carotid Procedures
In Hospital
Patient Experience
Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).
Learn more about patient experienceMainegeneral Medical Center
National Average
Responsiveness of hospital staff
Percent of patients who said they always received help quickly from hospital staff
Communication with nurses
Percent of patients who said that nurses always listened to them and explained things well
Discharge Information
Percent of patients who said they were given information about recovering at home
Communication with doctors
Percent of patients who said that doctors always listened to them and explained things well
Care Transition
Percent of patients who said they understood their care needs when they left the hospital
Communication about medicines
Percent of patients who said that staff always explained medicines before giving them to patients
Mainegeneral Medical Center
National Average
Cleanliness
Percent of patients who said their room and bathroom were always kept clean
Quietness
Percent of patients who said the area around their rooms was always kept quiet at night
Providers
Provider Reviews
Apr 23 2025
Review for Dr. Belanger
This is my daughter's pediatrician , and has been since she was born 3.5 years ago . She is very friendly and pleasant as well as professional . She has a very good manner with children and my daughter loves her . She has always done a very good job of talking about everything in a comprehensive...
Apr 21 2025
Review for Dr. Lewis
Dr. Pisculli is a resident at the practice I go to and I have seen her on a few occasions . She is very personable and knowledgeable and has a great bedside manner that made me feel relaxed and comfortable and made me like her even more . The last time I saw her she treated me for a mycotic toenail...
Apr 20 2025
Review for Dr. Pisculli
Dr. Farber was my primary care provider for 3 years while doing her residency . She is inquisitive and asks pertinent questions . She seems to genuinely care about her patients . She is not the best listener as I had to talk to her about the same things more than once before she actually understood...
Apr 20 2025
Review for Kate Farber
Dr. Penzer was my provider a few times when I was doing MAT . He is very empathetic and non-judgemental and was very compassionate as well as being an excellent listener . He has a great bedside manner and tries to relate personally with patients .
Apr 20 2025
Review for Dr. Pentzer
Location
Mainegeneral Medical Center
Frequently Asked Questions
Where is Mainegeneral Medical Center located?
Mainegeneral Medical Center is located at 35 Medical Center Pkwy, Augusta, ME 04330. Find other locations and directions on Healthgrades.
Has Mainegeneral Medical Center won any recent awards from Healthgrades?
Yes, Mainegeneral Medical Center has been awarded with Outstanding Patient Experience Award™ in the past two years.
Is Mainegeneral Medical Center highly rated with patients?
75% patients recommend this hospital. See Healthgrades for detailed clinical ratings by specialty.
Does Mainegeneral Medical Center score well in safety ratings?
Healthgrades tracks outcome ratings for 12 hospital services. View more details here.
How do I get in at Mainegeneral Medical Center?
Phone number, appointment information, and directions can be found on Healthgrades Mainegeneral Medical Center profile..
How does Mainegeneral Medical Center rank in terms of safety and outcomes?
Healthgrades provides detailed information on hospital safety and outcomes for patients. Click here to learn more about hospital safety.
This doctor prescribed an antibiotic for me that is contraindicated for people with chronic kidney disease. Immediately after completing a 14 day course, I was admitted to my hospital with kidney failure. After a year later, my kidneys have not recovered and I was hopitalized again with end stage...