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Mad River Community Hospital

Explore care at Mad River Community Hospital in Arcata, CA, and compare its services, physicians, and hospital ratings on Healthgrades. Find the best healthcare options for your needs, all in one place.

66%

Patient Experience Rating

7% lower than the national average

Safety Ratings

How well a hospital safeguards patients from potential complications

No events relating to foreign objects left in body during a surgery or procedure

1 rating was worse than expected

  • Excessive bruising or bleeding as a consequence of a procedure or surgery

10 ratings were as expected

Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Heart Failure

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Sepsis

Mortality In-Hospital

Worse than Expected

Mortality within 30 days

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Pneumonia

Mortality In-Hospital

Worse than Expected

Mortality within 30 days

As Expected

Chronic Obstructive Pulmonary Disease (COPD)

Mortality In-Hospital

As Expected

Mortality within 30 days

Worse than Expected

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
63%

Patients who gave a rating of 9 or 10

12% lower than the national average

66%

Would definitely recommend

7% lower than the national average

Mad River Community Hospital

National Average

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%76%82%

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%84%88%

Care Transition

Percent of patients who said they understood their care needs when they left the hospital

100%50%0%47%54%

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%77%82%

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%59%65%

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%68%71%

Mad River Community Hospital

National Average

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%59%67%

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%68%77%

Providers

Provider Reviews

I have used Dr.Cobb for few different procedures I have done. Even time this man has made me so comfortable before going in. His bed side manor is Impeccable. He is the best I will be using him again

Apr 16 2025

Review for Dr. Cobb

Completely changed my life for the better.

Catherine Apr 15 2025

Review for Dr. Iverson

Dr. Zagone was really helpful to my dad. He explained all the options and provided good advice. He operated on my dad and he is doing so much better. We did telehealth for follow-up appointment which was also so much easier than going to his office.

Apr 15 2025

Review for Dr. Zagone

Dr. Darwin is very professional, thorough, patient, and kind. She is a good listener and always makes sure she's answered all my questions. My husband sees her too and we're both very satisfied with her care. We hope she continues to be available as we are both getting up there in age.

Apr 14 2025

Review for Dr. Darwin

Dr. Heston is one of the most exceptional doctors we have ever encountered! His medical knowledge is top-tier, but what truly sets him apart is his humanity, patience, authenticity, and genuine compassion. He’s calm, relatable, and approachable, which immediately put my son at ease. What Dr. Heston...

Jillian Rammell Apr 14 2025

Review for Dr. Heston

Location

Mad River Community Hospital

3800 Janes Rd, Arcata CA 95521

CallDirections

(707) 822-3621

Frequently Asked Questions

Where is Mad River Community Hospital located?

Mad River Community Hospital is located at 3800 Janes Rd, Arcata, CA 95521. Find other locations and directions on Healthgrades.

Has Mad River Community Hospital won any recent awards from Healthgrades?

No, Mad River Community Hospital has not won any awards in the past few years. Search for Hospitals on Healthgrades to find more.

Is Mad River Community Hospital highly rated with patients?

63% patients recommend this hospital. See Healthgrades for detailed clinical ratings by specialty.

Does Mad River Community Hospital score well in safety ratings?

Healthgrades tracks outcome ratings for 11 hospital services. View more details here.

How do I get in at Mad River Community Hospital?

Phone number, appointment information, and directions can be found on Healthgrades Mad River Community Hospital profile..

How does Mad River Community Hospital rank in terms of safety and outcomes?

Healthgrades provides detailed information on hospital safety and outcomes for patients. Click here to learn more about hospital safety.

Contact Us

3800 Janes Rd

Arcata, CA 95521

Directions

(707) 822-3621