Kettering Health Troy
Kettering Health Troy is a medical facility located in Troy, OH. This hospital has been recognized for Outstanding Patient Experience Award™.
Patient Experience Rating
13% higher than the national average
Awards
Healthgrades awards tell you which hospitals deliver superior quality care. Healthgrades evaluates hospital performance using objective quality measures including clinical outcomes and patient safety, as well as patient experience.
Learn more about our awards methodologyHospital Quality Awards
Outstanding Patient Experience Award™ (2024, 2022)
Top in the nation for overall patient experience based on nine measures related to doctor and nurse communication, hospital cleanliness and noise levels, and medication and post-discharge care instructions
Hospital Quality
Clinical Ratings
Research hospital performance and talk to your doctor about what's right for you
Mortality Based Ratings
Heart Failure
Mortality In-Hospital
Mortality within 30 days
Mortality Based Ratings
Respiratory Failure
Mortality In-Hospital
Mortality within 30 days
Sepsis
Mortality In-Hospital
Mortality within 30 days
Mortality Based Ratings
Bowel Obstruction
Mortality In-Hospital
Mortality within 30 days
Mortality Based Ratings
Stroke
Mortality In-Hospital
Mortality within 30 days
Mortality Based Ratings
Chronic Obstructive Pulmonary Disease (COPD)
Mortality In-Hospital
Mortality within 30 days
Pneumonia
Mortality In-Hospital
Mortality within 30 days
Patient Experience
Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).
Learn more about patient experienceKettering Health Troy
National Average
Communication about medicines
Percent of patients who said that staff always explained medicines before giving them to patients
Discharge Information
Percent of patients who said they were given information about recovering at home
Communication with doctors
Percent of patients who said that doctors always listened to them and explained things well
Care Transition
Percent of patients who said they understood their care needs when they left the hospital
Communication with nurses
Percent of patients who said that nurses always listened to them and explained things well
Responsiveness of hospital staff
Percent of patients who said they always received help quickly from hospital staff
Kettering Health Troy
National Average
Cleanliness
Percent of patients who said their room and bathroom were always kept clean
Quietness
Percent of patients who said the area around their rooms was always kept quiet at night
Providers
Provider Reviews
Apr 22 2025
Review for Dr. Lewis
He’s kind and answers all questions. Dr Ruff doesn’t brush you off or make you feel hurried.Like him and wouldn’t change cardiologists.
Mar 12 2025
Review for Dr. Ruff
Very pleased with my overall experience! Dr. Malarkey was very personable and very thorough!
Devon T. Mar 05 2025
Review for Dr. Malarkey
Attempted to contact for 3 weeks about an urgent test request from another doctor. My chart and calls fell flat. Been a patient for 10 years. Went with another MD. He was in south office once a month. Need someone who communicates.
Feb 24 2025
Review for Dr. Tivakaran
Rude Doctor, would not listen to what I had to say. She barely even came completely into the room.
Feb 23 2025
Review for Dr. Pook
Location
Kettering Health Troy
Frequently Asked Questions
Where is Kettering Health Troy located?
Kettering Health Troy is located at 600 W Main St, Troy, OH 45373. Find other locations and directions on Healthgrades.
Has Kettering Health Troy won any recent awards from Healthgrades?
Yes, Kettering Health Troy has been awarded with Outstanding Patient Experience Award™ in the past two years.
Is Kettering Health Troy highly rated with patients?
86% patients recommend this hospital. See Healthgrades for detailed clinical ratings by specialty.
Does Kettering Health Troy score well in safety ratings?
Healthgrades tracks outcome ratings for 8 hospital services. View more details here.
How do I get in at Kettering Health Troy?
Phone number, appointment information, and directions can be found on Healthgrades Kettering Health Troy profile..
How does Kettering Health Troy rank in terms of safety and outcomes?
Healthgrades provides detailed information on hospital safety and outcomes for patients. Click here to learn more about hospital safety.
Had a follow up visit with Dr. Lewis for MRI results. Felt shamed and made fun of. Definately not the same Dr I first encountered. He was almost rude and made me feel that I was over reacting about my knee. He humilated me to a point of tears when I left. Will NEVER return to this office again!