Kaiser Permanente South San Francisco Medical Center
Kaiser Permanente South San Francisco Medical Center is a medical facility located in South San Francisco, CA. This hospital has been recognized for Patient Safety Excellence Award™, Critical Care Excellence Award™, and more.
Patient Experience Rating
2% higher than the national average
Awards
Healthgrades awards tell you which hospitals deliver superior quality care. Healthgrades evaluates hospital performance using objective quality measures including clinical outcomes and patient safety, as well as patient experience.
Learn more about our awards methodologyHospital Quality Awards
Patient Safety Excellence Award™ (2025, 2024)
Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications
Specialty Clinical Quality Awards
Critical Care Excellence Award™ (2023)
Superior clinical outcomes in treating pulmonary embolism, respiratory system failure, sepsis, and diabetic emergencies
Gastrointestinal Care Excellence Award™ (2023)
Superior clinical outcomes in colorectal surgeries, gallbladder removal, upper gastrointestinal surgery, and treating bowel obstruction, gastrointestinal bleeds, and pancreatitis
Joint Replacement Excellence Award™ (2023)
Superior clinical outcomes in knee and hip replacement
Hospital Quality
Clinical Ratings
Research hospital performance and talk to your doctor about what's right for you
Complication Based Ratings
Pacemaker Procedures
In Hospital
Mortality Based Ratings
Heart Attack
Mortality In-Hospital
Mortality within 30 days
Heart Failure
Mortality In-Hospital
Mortality within 30 days
Complication Based Ratings
Diabetic Emergencies
In Hospital
Mortality Based Ratings
Respiratory Failure
Mortality In-Hospital
Mortality within 30 days
Sepsis
Mortality In-Hospital
Mortality within 30 days
Pulmonary Embolism
Mortality In-Hospital
Mortality within 30 days
Specialty Excellence Awards
Critical Care Excellence Award™
2023
Complication Based Ratings
Gallbladder Removal Surgery
In Hospital
Mortality Based Ratings
Bowel Obstruction
Mortality In-Hospital
Mortality within 30 days
Colorectal Surgeries
Mortality In-Hospital
Mortality within 30 days
Upper Gastrointestinal Surgery
Mortality In-Hospital
Mortality within 30 days
Gastrointestinal Bleed
Mortality In-Hospital
Mortality within 30 days
Pancreatitis
Mortality In-Hospital
Mortality within 30 days
Specialty Excellence Awards
Gastrointestinal Care Excellence Award™
2023
Mortality Based Ratings
Stroke
Mortality In-Hospital
Mortality within 30 days
Complication Based Ratings
Hip Fracture Treatment
In Hospital
Total Knee Replacement
In Hospital
Hip Replacement
In Hospital
Mortality Based Ratings
Pneumonia
Mortality In-Hospital
Mortality within 30 days
Chronic Obstructive Pulmonary Disease (COPD)
Mortality In-Hospital
Mortality within 30 days
Patient Experience
Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).
Learn more about patient experienceKaiser Permanente South San Francisco Medical Center
National Average
Responsiveness of hospital staff
Percent of patients who said they always received help quickly from hospital staff
Care Transition
Percent of patients who said they understood their care needs when they left the hospital
Communication with doctors
Percent of patients who said that doctors always listened to them and explained things well
Communication with nurses
Percent of patients who said that nurses always listened to them and explained things well
Communication about medicines
Percent of patients who said that staff always explained medicines before giving them to patients
Discharge Information
Percent of patients who said they were given information about recovering at home
Kaiser Permanente South San Francisco Medical Center
National Average
Quietness
Percent of patients who said the area around their rooms was always kept quiet at night
Cleanliness
Percent of patients who said their room and bathroom were always kept clean
Providers
Provider Reviews
Apr 15 2025
Review for Dr. Nagy III
This provider took a wound culture - but took it after anti-biotics had been administered (claiming falsely that he took it before) - when the patient had a positive result - that patient was not notified of the result nor did any provider over the next five weeks make note of the result. This...
Apr 14 2025
Review for Dr. Bekins
I choose her because of her over 20 year experience, but I regret. She doesn’t care about her patients and her MA Maria very rude. Her MA called me even didn’t greet me. Later just hang up call. I felt attitude from doctor and her assistant.
Apr 12 2025
Review for Dr. Lin
Dr. Volkova comes across as very kind. Unfortunately, she spends more time talking about herself than providing any helpful information. She rarely gives you a chance to speak. More than once I had to schedule a second appointment just to address one issue. The last time I saw her I just couldn't do...
Apr 12 2025
Review for Dr. Volkova
My appointment was mixed. Pros: She had read my complicated case file prior to the appointment, and she consulted the doctor in the practice I had seen prior. She recognized all the important issues and scheduled all the right follow up tests and referrals that I needed someone to pay attention to. ...
Apr 10 2025
Review for Dr. Hananel
Location
Kaiser Permanente South San Francisco Medical Center
Frequently Asked Questions
Where is Kaiser Permanente South San Francisco Medical Center located?
Kaiser Permanente South San Francisco Medical Center is located at 1200 El Camino Real, South San Francisco, CA 94080. Find other locations and directions on Healthgrades.
Has Kaiser Permanente South San Francisco Medical Center won any recent awards from Healthgrades?
Yes, Kaiser Permanente South San Francisco Medical Center has been awarded with Patient Safety Excellence Award™, Critical Care Excellence Award™, Gastrointestinal Care Excellence Award™, and 1 more in the past two years.
Is Kaiser Permanente South San Francisco Medical Center highly rated with patients?
67% patients recommend this hospital. See Healthgrades for detailed clinical ratings by specialty.
Does Kaiser Permanente South San Francisco Medical Center score well in safety ratings?
Healthgrades tracks outcome ratings for 11 hospital services. View more details here.
How do I get in at Kaiser Permanente South San Francisco Medical Center?
Phone number, appointment information, and directions can be found on Healthgrades Kaiser Permanente South San Francisco Medical Center profile..
How does Kaiser Permanente South San Francisco Medical Center rank in terms of safety and outcomes?
Healthgrades provides detailed information on hospital safety and outcomes for patients. Click here to learn more about hospital safety.
In 2021, Dr. Nagy did a Total Hip Replacement on my left hip, and three months later, on my right hip. He was highly recommended to me by a friend who was a Primary Care Physician at Kaiser, she sent her own uncle to Dr. Nagy when he needed joint replacements.Dr. Nagy has a wonderful bedside manner,...