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Kaiser Permanente Santa Rosa Medical Center

Explore care at Kaiser Permanente Santa Rosa Medical Center in Santa Rosa, CA, and compare its services, physicians, and hospital ratings on Healthgrades. Find the best healthcare options for your needs, all in one place.

75%

Patient Experience Rating

10% higher than the national average

Safety Ratings

How well a hospital safeguards patients from potential complications

No events relating to foreign objects left in body during a surgery or procedure

12 ratings were as expected

Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Complication Based Ratings

Procedure/ConditionIn Hospital

Pacemaker Procedures

In Hospital

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Heart Attack

Mortality In-Hospital

As Expected

Mortality within 30 days

Better than Expected

Heart Failure

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Diabetic Emergencies

In Hospital

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Pulmonary Embolism

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Sepsis

Mortality In-Hospital

Worse than Expected

Mortality within 30 days

As Expected

Respiratory Failure

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Gallbladder Removal Surgery

In Hospital

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Colorectal Surgeries

Mortality In-Hospital

Worse than Expected

Mortality within 30 days

As Expected

Bowel Obstruction

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Pancreatitis

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Gastrointestinal Bleed

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Upper Gastrointestinal Surgery

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Stroke

Mortality In-Hospital

Worse than Expected

Mortality within 30 days

Worse than Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Hip Fracture Treatment

In Hospital

As Expected

Hip Replacement

In Hospital

As Expected

Total Knee Replacement

In Hospital

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Pneumonia

Mortality In-Hospital

Worse than Expected

Mortality within 30 days

Worse than Expected

Chronic Obstructive Pulmonary Disease (COPD)

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Carotid Procedures

In Hospital

As Expected

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
73%

Patients who gave a rating of 9 or 10

7% higher than the national average

75%

Would definitely recommend

10% higher than the national average

Kaiser Permanente Santa Rosa Medical Center

National Average

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%60%57%

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%77%75%

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%87%84%

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%58%58%

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%80%76%

Care Transition

Percent of patients who said they understood their care needs when they left the hospital

100%50%0%49%47%

Kaiser Permanente Santa Rosa Medical Center

National Average

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%45%55%

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%69%67%

Providers

Provider Reviews

Louise is really a robot. Who will not listen to what your needs are. She will write whatever she wants into your medical chart at the detriment to you and those you love. My life, my families life that depends on me was forever permanently changed because of Louise's flippant attitude. Not...

Apr 17 2025

Review for Dr. Huang

rude, ignorant, lacks intelligence, & wrote my child doesn’t respect personal space. He is 3. said it kid doesn’t know me we aren’t friends or family. I said u have been his MD since he was born. You’re not a stranger. I said I showed this to many moms &hospital professionals &they agreed with me....

Roxxie Marie Apr 17 2025

Review for Dr. Farash

rude, ignorant, lacks intelligence, & wrote my child doesn’t respect personal space. He is 3. said kid doesn’t know me,we aren’t friends,or family. I said u have been his MD since he was born. You’re not a stranger. I said I showed this to many moms &hospital professionals &they agreed with me. She...

Apr 17 2025

Review for Dr. Farash

Dear Mette Hansen MD, You are one of the most dishonest doctors i have ever had the displeasure to work with. The care you provide is lower quality than that provided by the Veteran Affairs. From day one you victim blamed me for my workplace injury and to this day continue to try and convince me...

Apr 16 2025

Review for Dr. Hansen

What every review says about her is a perfect description of her. She didn’t seem interested and even seemed bothered when I asked her questions, she answered my questions so blandly and dismissed everything I told her. I’m glad I didn’t go in person for this, my first experience with an obgyn and...

Apr 12 2025

Review for Dr. Tarasula

Location

Kaiser Permanente Santa Rosa Medical Center

401 Bicentennial Way, Santa Rosa CA 95403

CallDirections

(707) 393-4000

Frequently Asked Questions

Where is Kaiser Permanente Santa Rosa Medical Center located?

Kaiser Permanente Santa Rosa Medical Center is located at 401 Bicentennial Way, Santa Rosa, CA 95403. Find other locations and directions on Healthgrades.

Has Kaiser Permanente Santa Rosa Medical Center won any recent awards from Healthgrades?

No, Kaiser Permanente Santa Rosa Medical Center has not won any awards in the past few years. Search for Hospitals on Healthgrades to find more.

Is Kaiser Permanente Santa Rosa Medical Center highly rated with patients?

73% patients recommend this hospital. See Healthgrades for detailed clinical ratings by specialty.

Does Kaiser Permanente Santa Rosa Medical Center score well in safety ratings?

Healthgrades tracks outcome ratings for 12 hospital services. View more details here.

How do I get in at Kaiser Permanente Santa Rosa Medical Center?

Phone number, appointment information, and directions can be found on Healthgrades Kaiser Permanente Santa Rosa Medical Center profile..

How does Kaiser Permanente Santa Rosa Medical Center rank in terms of safety and outcomes?

Healthgrades provides detailed information on hospital safety and outcomes for patients. Click here to learn more about hospital safety.

Contact Us

401 Bicentennial Way

Santa Rosa, CA 95403

Directions

(707) 393-4000