Kaiser Permanente Santa Clara Medical Center
Kaiser Permanente Santa Clara Medical Center is a medical facility located in Santa Clara, CA. This hospital has been recognized for America's 50 Best Hospitals Award™, America's 100 Best Hospitals Award™, and more.
Patient Experience Rating
7% higher than the national average
Awards
Healthgrades awards tell you which hospitals deliver superior quality care. Healthgrades evaluates hospital performance using objective quality measures including clinical outcomes and patient safety, as well as patient experience.
Learn more about our awards methodologyHospital Quality Awards
America's 50 Best Hospitals Award™ (2023)
Top 1% in the nation for providing the highest clinical quality year over year
America's 100 Best Hospitals Award™ (2023)
Top 2% in the nation for consistently delivering clinical quality year over year
America's 250 Best Hospitals Award™ (2023)
Top 5% in the nation for consistently delivering clinical quality
Surgical Care Excellence Award™ (2025, 2023)
Superior clinical outcomes in surgical care across 15 of the most common in-hospital surgical procedures including cardiac, vascular, joint replacement, prostate, spine, and gastrointestinal surgeries
Specialty Clinical Quality Awards
America’s 50 Best Hospitals for Cardiac Surgery Award™ (2025, 2024, 2023)
Superior clinical outcomes in heart bypass surgery and heart valve surgery
America’s 100 Best Hospitals for Cardiac Care Award™ (2023)
Superior clinical outcomes in heart bypass surgery, coronary interventional procedures, heart attack treatment, heart failure treatment, and heart valve surgery
Hospital Quality
Clinical Ratings
Research hospital performance and talk to your doctor about what's right for you
Complication Based Ratings
Pacemaker Procedures
In Hospital
Defibrillator Procedures
In Hospital
Mortality Based Ratings
Valve Surgery
Mortality In-Hospital
Mortality within 30 days
Coronary Artery Bypass Graft (CABG) Surgery
Mortality In-Hospital
Mortality within 30 days
Heart Attack
Mortality In-Hospital
Mortality within 30 days
Heart Failure
Mortality In-Hospital
Mortality within 30 days
Coronary Interventional Procedures (Inpatient)
Mortality In-Hospital
Mortality within 30 days
Specialty Excellence Awards
America’s 50 Best Hospitals for Cardiac Surgery Award™
2025, 2024, 2023
America’s 100 Best Hospitals for Cardiac Care Award™
2023
Complication Based Ratings
Diabetic Emergencies
In Hospital
Mortality Based Ratings
Pulmonary Embolism
Mortality In-Hospital
Mortality within 30 days
Sepsis
Mortality In-Hospital
Mortality within 30 days
Respiratory Failure
Mortality In-Hospital
Mortality within 30 days
Complication Based Ratings
Gallbladder Removal Surgery
In Hospital
Mortality Based Ratings
Bowel Obstruction
Mortality In-Hospital
Mortality within 30 days
Pancreatitis
Mortality In-Hospital
Mortality within 30 days
Upper Gastrointestinal Surgery
Mortality In-Hospital
Mortality within 30 days
Colorectal Surgeries
Mortality In-Hospital
Mortality within 30 days
Gastrointestinal Bleed
Mortality In-Hospital
Mortality within 30 days
Mortality Based Ratings
Stroke
Mortality In-Hospital
Mortality within 30 days
Complication Based Ratings
Hip Fracture Treatment
In Hospital
Mortality Based Ratings
Pneumonia
Mortality In-Hospital
Mortality within 30 days
Chronic Obstructive Pulmonary Disease (COPD)
Mortality In-Hospital
Mortality within 30 days
Complication Based Ratings
Abdominal Aortic Aneurysm Repair
In Hospital
Carotid Procedures
In Hospital
Patient Experience
Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).
Learn more about patient experienceKaiser Permanente Santa Clara Medical Center
National Average
Communication about medicines
Percent of patients who said that staff always explained medicines before giving them to patients
Communication with nurses
Percent of patients who said that nurses always listened to them and explained things well
Discharge Information
Percent of patients who said they were given information about recovering at home
Care Transition
Percent of patients who said they understood their care needs when they left the hospital
Responsiveness of hospital staff
Percent of patients who said they always received help quickly from hospital staff
Communication with doctors
Percent of patients who said that doctors always listened to them and explained things well
Kaiser Permanente Santa Clara Medical Center
National Average
Cleanliness
Percent of patients who said their room and bathroom were always kept clean
Quietness
Percent of patients who said the area around their rooms was always kept quiet at night
Providers
Provider Reviews
Apr 19 2025
Review for Dr. Tu
I'm so lucky that she was my surgeon. I felt really cared for, she updated me and was there to answer all the questions. She did a terrific job and took out this big tumor out of my chest! It's nice to have a woman surgeon, she's the only one I found when I was looking for doctors!I wish all my...
Apr 16 2025
Review for Dr. Baiu
I choose her because of her over 20 year experience, but I regret. She doesn’t care about her patients and her MA Maria very rude. Her MA called me even didn’t greet me. Later just hang up call. I felt attitude from doctor and her assistant.
Apr 12 2025
Review for Dr. Lin
Dr. Volkova comes across as very kind. Unfortunately, she spends more time talking about herself than providing any helpful information. She rarely gives you a chance to speak. More than once I had to schedule a second appointment just to address one issue. The last time I saw her I just couldn't do...
Apr 12 2025
Review for Dr. Volkova
Put me at ease for a very anxiety inducing procedure. She talked me through each step of the way and made jokes
Apr 11 2025
Review for Dr. Ludlow
Location
Kaiser Permanente Santa Clara Medical Center
Frequently Asked Questions
Where is Kaiser Permanente Santa Clara Medical Center located?
Kaiser Permanente Santa Clara Medical Center is located at 700 Lawrence Expy, Santa Clara, CA 95051. Find other locations and directions on Healthgrades.
Has Kaiser Permanente Santa Clara Medical Center won any recent awards from Healthgrades?
Yes, Kaiser Permanente Santa Clara Medical Center has been awarded with America's 50 Best Hospitals Award™, America's 100 Best Hospitals Award™, America's 250 Best Hospitals Award™, and 3 more in the past two years.
Is Kaiser Permanente Santa Clara Medical Center highly rated with patients?
70% patients recommend this hospital. See Healthgrades for detailed clinical ratings by specialty.
Does Kaiser Permanente Santa Clara Medical Center score well in safety ratings?
Healthgrades tracks outcome ratings for 12 hospital services. View more details here.
How do I get in at Kaiser Permanente Santa Clara Medical Center?
Phone number, appointment information, and directions can be found on Healthgrades Kaiser Permanente Santa Clara Medical Center profile..
How does Kaiser Permanente Santa Clara Medical Center rank in terms of safety and outcomes?
Healthgrades provides detailed information on hospital safety and outcomes for patients. Click here to learn more about hospital safety.
He is a man very prompt brief and to the point in reply. Extremely focused professional.