Kadlec Regional Medical Center
Kadlec Regional Medical Center is a medical facility located in Richland, WA. This hospital has been recognized for Outstanding Patient Experience Award™ and Labor and Delivery Excellence Award™.
Patient Experience Rating
10% higher than the national average
Awards
Healthgrades awards tell you which hospitals deliver superior quality care. Healthgrades evaluates hospital performance using objective quality measures including clinical outcomes and patient safety, as well as patient experience.
Learn more about our awards methodologyHospital Quality Awards
Outstanding Patient Experience Award™ (2023)
Top in the nation for overall patient experience based on nine measures related to doctor and nurse communication, hospital cleanliness and noise levels, and medication and post-discharge care instructions
Specialty Clinical Quality Awards
Labor and Delivery Excellence Award™ (2023, 2022)
Superior clinical care of women during and after childbirth
Hospital Quality
Clinical Ratings
Research hospital performance and talk to your doctor about what's right for you
Complication Based Ratings
Appendectomy
In Hospital
Complication Based Ratings
Pacemaker Procedures
In Hospital
Defibrillator Procedures
In Hospital
Mortality Based Ratings
Coronary Artery Bypass Graft (CABG) Surgery
Mortality In-Hospital
Mortality within 30 days
Coronary Interventional Procedures (Inpatient)
Mortality In-Hospital
Mortality within 30 days
Valve Surgery
Mortality In-Hospital
Mortality within 30 days
Heart Failure
Mortality In-Hospital
Mortality within 30 days
Heart Attack
Mortality In-Hospital
Mortality within 30 days
Complication Based Ratings
Diabetic Emergencies
In Hospital
Mortality Based Ratings
Sepsis
Mortality In-Hospital
Mortality within 30 days
Pulmonary Embolism
Mortality In-Hospital
Mortality within 30 days
Respiratory Failure
Mortality In-Hospital
Mortality within 30 days
Complication Based Ratings
Gallbladder Removal Surgery
In Hospital
Mortality Based Ratings
Upper Gastrointestinal Surgery
Mortality In-Hospital
Mortality within 30 days
Pancreatitis
Mortality In-Hospital
Mortality within 30 days
Gastrointestinal Bleed
Mortality In-Hospital
Mortality within 30 days
Bowel Obstruction
Mortality In-Hospital
Mortality within 30 days
Colorectal Surgeries
Mortality In-Hospital
Mortality within 30 days
Complication Based Ratings
Gynecologic Procedures
In Hospital
Hysterectomy
In Hospital
Complication Based Ratings
Vaginal Delivery
In Hospital
C-Section Delivery
In Hospital
Specialty Excellence Awards
Labor and Delivery Excellence Award™
2023, 2022
Mortality Based Ratings
Stroke
Mortality In-Hospital
Mortality within 30 days
Cranial Neurosurgery
Mortality In-Hospital
Mortality within 30 days
Complication Based Ratings
Hip Fracture Treatment
In Hospital
Hip Replacement
In Hospital
Complication Based Ratings
Outpatient Total Knee Replacement
In Hospital
Outpatient Total Hip Replacement
In Hospital
Outpatient Back and Neck Surgery (except Spinal Fusion)
In Hospital
Complication Based Ratings
Outpatient Benign Prostatic Hyperplasia
In Hospital
Complication Based Ratings
Prostate Removal Surgery
In Hospital
Mortality Based Ratings
Pneumonia
Mortality In-Hospital
Mortality within 30 days
Chronic Obstructive Pulmonary Disease (COPD)
Mortality In-Hospital
Mortality within 30 days
Complication Based Ratings
Back and Neck Surgeries (without Spinal Fusion)
In Hospital
Spinal Fusion
In Hospital
Complication Based Ratings
Carotid Procedures
In Hospital
Abdominal Aortic Aneurysm Repair
In Hospital
Peripheral Vascular Bypass
In Hospital
Patient Experience
Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).
Learn more about patient experienceKadlec Regional Medical Center
National Average
Responsiveness of hospital staff
Percent of patients who said they always received help quickly from hospital staff
Communication about medicines
Percent of patients who said that staff always explained medicines before giving them to patients
Communication with doctors
Percent of patients who said that doctors always listened to them and explained things well
Care Transition
Percent of patients who said they understood their care needs when they left the hospital
Discharge Information
Percent of patients who said they were given information about recovering at home
Communication with nurses
Percent of patients who said that nurses always listened to them and explained things well
Kadlec Regional Medical Center
National Average
Quietness
Percent of patients who said the area around their rooms was always kept quiet at night
Cleanliness
Percent of patients who said their room and bathroom were always kept clean
Providers
Provider Reviews
Apr 29 2025
Review for Dr. Wirthlin
Always good a experience at that clinic and especially with our doctor
Apr 26 2025
Review for Dr. Togiai
Dr. Crowe is amazing and we are so glad she's our provider. She takes time, she follows and up and she truly cares about her patients. We love her practice! Her MA's are fantastic too! Overall a great team!!
Apr 26 2025
Review for Dr. Crowe
Location
Kadlec Regional Medical Center
Frequently Asked Questions
Where is Kadlec Regional Medical Center located?
Kadlec Regional Medical Center is located at 888 Swift Blvd, Richland, WA 99352. Find other locations and directions on Healthgrades.
Has Kadlec Regional Medical Center won any recent awards from Healthgrades?
Yes, Kadlec Regional Medical Center has been awarded with Outstanding Patient Experience Award™ and Labor and Delivery Excellence Award™ in the past two years.
Is Kadlec Regional Medical Center highly rated with patients?
71% patients recommend this hospital. See Healthgrades for detailed clinical ratings by specialty.
Does Kadlec Regional Medical Center score well in safety ratings?
Healthgrades tracks outcome ratings for 12 hospital services. View more details here.
How do I get in at Kadlec Regional Medical Center?
Phone number, appointment information, and directions can be found on Healthgrades Kadlec Regional Medical Center profile..
How does Kadlec Regional Medical Center rank in terms of safety and outcomes?
Healthgrades provides detailed information on hospital safety and outcomes for patients. Click here to learn more about hospital safety.
Mu husband and I were so appreciative of the thorough explanation Dr Wirthlin gave us for my eye problem. And his nurse was also very informative and answered all my questions.