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Jay Hospital

Explore care at Jay Hospital in Jay, FL, and compare its services, physicians, and hospital ratings on Healthgrades. Find the best healthcare options for your needs, all in one place.

81%

Patient Experience Rating

8% higher than the national average

Safety Ratings

How well a hospital safeguards patients from potential complications

No events relating to foreign objects left in body during a surgery or procedure

4 ratings were as expected

Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Heart Failure

Mortality In-Hospital

Worse than Expected

Mortality within 30 days

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Sepsis

Mortality In-Hospital

Worse than Expected

Mortality within 30 days

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Pneumonia

Mortality In-Hospital

Worse than Expected

Mortality within 30 days

Worse than Expected

Chronic Obstructive Pulmonary Disease (COPD)

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
92%

Patients who gave a rating of 9 or 10

17% higher than the national average

81%

Would definitely recommend

8% higher than the national average

Jay Hospital

National Average

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%63%65%

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%86%82%

Care Transition

Percent of patients who said they understood their care needs when they left the hospital

100%50%0%63%54%

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%86%82%

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%79%71%

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%85%88%

Jay Hospital

National Average

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%86%67%

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%78%77%

Providers

Provider Reviews

He has helped me tremendously. Listen to my medical problems, referred me to a very good specialist. Gave me exactly what I needed to keep me comfortable until I could see the specialist. Explaining in detail my c scan and X-ray . I recommend dr Morton to my friends and family without a doubt.

Apr 14 2025

Review for Dr. Morton

Dr. Ostrander is a great doctor. His staff is top notch and understands the process of professionalism.

Apr 08 2025

Review for Dr. Ostrander

1 week out from rotator cuff and bone spur surgery- If you are experiencing any problems with your shoulders, Dr Ostrander is the only Doc to see. Why do I appreciate him and his staff so much? They are a cut last office meaning we exhausted all options before finally, as a team, committing to...

Apr 08 2025

Review for Dr. Ostrander

Dr. Gorton never rushes you, she listens to all of my concerns, she makes all of my concerns important, she is compassionate, and she follows up when there are major concerns. Best ever.

Susan Apr 03 2025

Review for Dr. Gorton

Dr. Ostrander is the best orthopedic physician in Northwest Florida and surrounding areas to include Alabama. I have seen many physicians and he is by far the best.

Cindy W. Apr 01 2025

Review for Dr. Ostrander

Location

Jay Hospital

14114 Alabama St, Jay FL 32565

CallDirections

(850) 675-8000

Frequently Asked Questions

Where is Jay Hospital located?

Jay Hospital is located at 14114 Alabama St, Jay, FL 32565. Find other locations and directions on Healthgrades.

Has Jay Hospital won any recent awards from Healthgrades?

No, Jay Hospital has not won any awards in the past few years. Search for Hospitals on Healthgrades to find more.

Is Jay Hospital highly rated with patients?

92% patients recommend this hospital. See Healthgrades for detailed clinical ratings by specialty.

Does Jay Hospital score well in safety ratings?

Healthgrades tracks outcome ratings for 4 hospital services. View more details here.

How do I get in at Jay Hospital?

Phone number, appointment information, and directions can be found on Healthgrades Jay Hospital profile..

How does Jay Hospital rank in terms of safety and outcomes?

Healthgrades provides detailed information on hospital safety and outcomes for patients. Click here to learn more about hospital safety.

Contact Us

14114 Alabama St

Jay, FL 32565

Directions

(850) 675-8000