Jack Hughston Memorial Hospital
Jack Hughston Memorial Hospital is a medical facility located in Phenix City, AL. This hospital has been recognized for Patient Safety Excellence Award™, Outstanding Patient Experience Award™, and more.
Patient Experience Rating
14% higher than the national average
Awards
Healthgrades awards tell you which hospitals deliver superior quality care. Healthgrades evaluates hospital performance using objective quality measures including clinical outcomes and patient safety, as well as patient experience.
Learn more about our awards methodologyHospital Quality Awards
Patient Safety Excellence Award™ (2024, 2023)
Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications
Outstanding Patient Experience Award™ (2024)
Top in the nation for overall patient experience based on nine measures related to doctor and nurse communication, hospital cleanliness and noise levels, and medication and post-discharge care instructions
Specialty Clinical Quality Awards
America’s 100 Best Hospitals for Joint Replacement Award™ (2025, 2024, 2023)
Superior clinical outcomes in knee and hip replacement
America’s 100 Best Hospitals for Orthopedic Surgery Award™ (2025, 2024, 2023)
Superior clinical outcomes in back and neck surgery, spinal fusion, hip fracture treatment, hip replacement, and total knee replacement
Hospital Quality
Clinical Ratings
Research hospital performance and talk to your doctor about what's right for you
Complication Based Ratings
Hip Replacement
In Hospital
Total Knee Replacement
In Hospital
Hip Fracture Treatment
In Hospital
Specialty Excellence Awards
America’s 100 Best Hospitals for Orthopedic Surgery Award™
2025, 2024, 2023
Complication Based Ratings
Outpatient Total Knee Replacement
In Hospital
Outpatient Back and Neck Surgery (except Spinal Fusion)
In Hospital
Outpatient Total Hip Replacement
In Hospital
Outpatient Rotator Cuff Repair
In Hospital
Mortality Based Ratings
Pneumonia
Mortality In-Hospital
Mortality within 30 days
Complication Based Ratings
Spinal Fusion
In Hospital
Patient Experience
Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).
Learn more about patient experienceJack Hughston Memorial Hospital
National Average
Communication about medicines
Percent of patients who said that staff always explained medicines before giving them to patients
Discharge Information
Percent of patients who said they were given information about recovering at home
Communication with nurses
Percent of patients who said that nurses always listened to them and explained things well
Responsiveness of hospital staff
Percent of patients who said they always received help quickly from hospital staff
Care Transition
Percent of patients who said they understood their care needs when they left the hospital
Communication with doctors
Percent of patients who said that doctors always listened to them and explained things well
Jack Hughston Memorial Hospital
National Average
Quietness
Percent of patients who said the area around their rooms was always kept quiet at night
Cleanliness
Percent of patients who said their room and bathroom were always kept clean
Providers
Provider Reviews
Apr 23 2025
Review for Dr. Ricci
Dr Gudger always takes the time to listen to your concerns and gives detailed explanations of his procedures and expected outcomes. Staff is very friendly and helpful.
Apr 16 2025
Review for Dr. Gudger Jr
Very informative, friendly, and showed true concern for my problem. Easy to talk to and answered all questions and concerns. Everyone at Hughston Clinic was top-notch.
Apr 16 2025
Review for Dr. Ricci
Location
Jack Hughston Memorial Hospital
Frequently Asked Questions
Where is Jack Hughston Memorial Hospital located?
Jack Hughston Memorial Hospital is located at 4401 Riverchase Dr, Phenix City, AL 36867. Find other locations and directions on Healthgrades.
Has Jack Hughston Memorial Hospital won any recent awards from Healthgrades?
Yes, Jack Hughston Memorial Hospital has been awarded with Patient Safety Excellence Award™, Outstanding Patient Experience Award™, America’s 100 Best Hospitals for Joint Replacement Award™, and 1 more in the past two years.
Is Jack Hughston Memorial Hospital highly rated with patients?
87% patients recommend this hospital. See Healthgrades for detailed clinical ratings by specialty.
Does Jack Hughston Memorial Hospital score well in safety ratings?
Healthgrades tracks outcome ratings for 12 hospital services. View more details here.
How do I get in at Jack Hughston Memorial Hospital?
Phone number, appointment information, and directions can be found on Healthgrades Jack Hughston Memorial Hospital profile..
How does Jack Hughston Memorial Hospital rank in terms of safety and outcomes?
Healthgrades provides detailed information on hospital safety and outcomes for patients. Click here to learn more about hospital safety.
Dr Ricci and his staff were excellent in their service. They addressed all of my needs,questions and concerns. Dr. Ricci diagnoses was on point with his assessment and I would highly recommend him to all of my contacts