hospital-image
hospital-image

Holy Cross Germantown Hospital

Explore care at Holy Cross Germantown Hospital in Germantown, MD, and compare its services, physicians, and hospital ratings on Healthgrades. Find the best healthcare options for your needs, all in one place.

59%

Patient Experience Rating

6% lower than the national average

Safety Ratings

How well a hospital safeguards patients from potential complications

An event relating to foreign objects left in body during a surgery or procedure

11 ratings were as expected

Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Complication Based Ratings

Procedure/ConditionIn Hospital

Appendectomy

In Hospital

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Bariatric Surgery

In Hospital

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Heart Attack

Mortality In-Hospital

Better than Expected

Mortality within 30 days

As Expected

Heart Failure

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Diabetic Emergencies

In Hospital

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Respiratory Failure

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Sepsis

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Gastrointestinal Bleed

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Colorectal Surgeries

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Bowel Obstruction

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Gynecologic Procedures

In Hospital

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

C-Section Delivery

In Hospital

Better than Expected

Vaginal Delivery

In Hospital

Better than Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Stroke

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Total Knee Replacement

In Hospital

As Expected

Hip Replacement

In Hospital

As Expected

Hip Fracture Treatment

In Hospital

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Outpatient Total Knee Replacement

In Hospital

As Expected

Outpatient Total Hip Replacement

In Hospital

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Chronic Obstructive Pulmonary Disease (COPD)

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Pneumonia

Mortality In-Hospital

Worse than Expected

Mortality within 30 days

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Spinal Fusion

In Hospital

Better than Expected

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
58%

Patients who gave a rating of 9 or 10

8% lower than the national average

59%

Would definitely recommend

6% lower than the national average

Holy Cross Germantown Hospital

National Average

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%53%57%

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%48%58%

Care Transition

Percent of patients who said they understood their care needs when they left the hospital

100%50%0%30%47%

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%79%84%

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%71%76%

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%65%75%

Holy Cross Germantown Hospital

National Average

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%62%67%

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%50%55%

Providers

Provider Reviews

Dr Goldstein is very personable, professional & helpful. He gives clear answers & explanations for my numerous issues of concern. I am always grateful for the time he gives to my visit and appreciate his 'bedside manner'.

Apr 24 2025

Review for Dr. Goldstein

She was nice on our first visit, but her office is horrible! I had to reschedule an appointment for a procedure with more than 24 hours notice. Nothing was said to me that this would be a problem. I had it written down on my schedule as 10:45 a.m., but I got a message from the office the day prior...

Apr 18 2025

Review for Dr. Nguyen

I visited Dr. Block at his Silver Spring, MD location on 042025 for a gynecological exam. This was my first visit with him, yet our doctor and patient interaction felt so natural and effortless. Even during his gynecological exam, he was gentle with how he proceeded with it. I like his gentleness,...

Apr 17 2025

Review for Dr. Block

He was very thorough and to the point and reassuring about my situation

Apr 16 2025

Review for Dr. Sethi

I've found in my visits with Dr. Garg that she asks me questions and interrupts me midway though my reply to ask another question. That's frustrating, but not nearly as disqualifying as a recent exchange over a prescription in which her answers became more bizarre and dishonest.She first told me...

Apr 15 2025

Review for Dr. Garg

Location

Holy Cross Germantown Hospital

19801 Observation Dr, Germantown MD 20876

CallDirections

(301) 557-6020

Frequently Asked Questions

Where is Holy Cross Germantown Hospital located?

Holy Cross Germantown Hospital is located at 19801 Observation Dr, Germantown, MD 20876. Find other locations and directions on Healthgrades.

Has Holy Cross Germantown Hospital won any recent awards from Healthgrades?

No, Holy Cross Germantown Hospital has not won any awards in the past few years. Search for Hospitals on Healthgrades to find more.

Is Holy Cross Germantown Hospital highly rated with patients?

58% patients recommend this hospital. See Healthgrades for detailed clinical ratings by specialty.

Does Holy Cross Germantown Hospital score well in safety ratings?

Healthgrades tracks outcome ratings for 11 hospital services. View more details here.

How do I get in at Holy Cross Germantown Hospital?

Phone number, appointment information, and directions can be found on Healthgrades Holy Cross Germantown Hospital profile..

How does Holy Cross Germantown Hospital rank in terms of safety and outcomes?

Healthgrades provides detailed information on hospital safety and outcomes for patients. Click here to learn more about hospital safety.

Contact Us

19801 Observation Dr

Germantown, MD 20876

Directions

(301) 557-6020