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Highlands ARH Regional Medical Center

Explore care at Highlands ARH Regional Medical Center in Prestonsburg, KY, and compare its services, physicians, and hospital ratings on Healthgrades. Find the best healthcare options for your needs, all in one place.

59%

Patient Experience Rating

6% lower than the national average

Safety Ratings

How well a hospital safeguards patients from potential complications

No events relating to foreign objects left in body during a surgery or procedure

1 rating was worse than expected

  • In-Hospital Fall Associated Fracture Rate

10 ratings were as expected

Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Coronary Interventional Procedures (Inpatient)

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Heart Failure

Mortality In-Hospital

Worse than Expected

Mortality within 30 days

Worse than Expected

Heart Attack

Mortality In-Hospital

Worse than Expected

Mortality within 30 days

Worse than Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Respiratory Failure

Mortality In-Hospital

Worse than Expected

Mortality within 30 days

Worse than Expected

Sepsis

Mortality In-Hospital

Worse than Expected

Mortality within 30 days

Worse than Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Gallbladder Removal Surgery

In Hospital

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Bowel Obstruction

Mortality In-Hospital

Worse than Expected

Mortality within 30 days

Worse than Expected

Upper Gastrointestinal Surgery

Mortality In-Hospital

Worse than Expected

Mortality within 30 days

As Expected

Gastrointestinal Bleed

Mortality In-Hospital

As Expected

Mortality within 30 days

Worse than Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Stroke

Mortality In-Hospital

Worse than Expected

Mortality within 30 days

Worse than Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Hip Fracture Treatment

In Hospital

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Outpatient Total Knee Replacement

In Hospital

Worse than Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Chronic Obstructive Pulmonary Disease (COPD)

Mortality In-Hospital

Worse than Expected

Mortality within 30 days

Worse than Expected

Pneumonia

Mortality In-Hospital

Worse than Expected

Mortality within 30 days

Worse than Expected

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
58%

Patients who gave a rating of 9 or 10

8% lower than the national average

59%

Would definitely recommend

6% lower than the national average

Highlands ARH Regional Medical Center

National Average

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%80%84%

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%71%75%

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%60%58%

Care Transition

Percent of patients who said they understood their care needs when they left the hospital

100%50%0%45%47%

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%60%57%

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%76%76%

Highlands ARH Regional Medical Center

National Average

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%60%67%

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%55%55%

Providers

Provider Reviews

He came in and saved all 7 of my kids after a building fell on them.

Apr 20 2025

Review for Dr. Obebe

Great Doctor, listened,and fixed my back, had surgery in two parts. First surgery was 12 hours long.Was and have been grateful. I thought his bedside manner was also very thoughtful and professional..had a few chuckles .I was in grave pain and not walking..he probably saved my life..8 yrs later I am...

Apr 16 2025

Review for Dr. Jarosz

Dr. Hollins is the very best, knowledgeable, kindest and goes the extra mile for his patients and their treatment. We love him and are praying for his recovery.

Vernon Barton Mar 22 2025

Review for Dr. Hollins

Dr. Rice is a good doctor but he has an idiot working for him that is in charge of helping patients with insurance issues. I had been trying to get a prescription from my home delivery pharmacy and after calling the insurance to find out the issue, telling her the issue, messaging the insurance...

Old Patient Mar 07 2025

Review for Dr. Rice

The visit was fine except for the hour late seeing the doctor. The problem is getting his staff to provide information needed by the on line pharmacy so I can get my medication. I have been trying for 9 days calling and messaging the pharmacy and calling the doctors office. The on line pharmacy even...

Mar 07 2025

Review for Dr. Rice

Location

Highlands ARH Regional Medical Center

5000 Ky Route 321, Prestonsburg KY 41653

CallDirections

(606) 886-8511

Frequently Asked Questions

Where is Highlands ARH Regional Medical Center located?

Highlands ARH Regional Medical Center is located at 5000 Ky Route 321, Prestonsburg, KY 41653. Find other locations and directions on Healthgrades.

Has Highlands ARH Regional Medical Center won any recent awards from Healthgrades?

No, Highlands ARH Regional Medical Center has not won any awards in the past few years. Search for Hospitals on Healthgrades to find more.

Is Highlands ARH Regional Medical Center highly rated with patients?

59% patients recommend this hospital. See Healthgrades for detailed clinical ratings by specialty.

Does Highlands ARH Regional Medical Center score well in safety ratings?

Healthgrades tracks outcome ratings for 11 hospital services. View more details here.

How do I get in at Highlands ARH Regional Medical Center?

Phone number, appointment information, and directions can be found on Healthgrades Highlands ARH Regional Medical Center profile..

How does Highlands ARH Regional Medical Center rank in terms of safety and outcomes?

Healthgrades provides detailed information on hospital safety and outcomes for patients. Click here to learn more about hospital safety.

Contact Us

5000 Ky Route 321

Prestonsburg, KY 41653

Directions

(606) 886-8511