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Heywood Hospital

Explore care at Heywood Hospital in Gardner, MA, and compare its services, physicians, and hospital ratings on Healthgrades. Find the best healthcare options for your needs, all in one place.

66%

Patient Experience Rating

1% higher than the national average

Safety Ratings

How well a hospital safeguards patients from potential complications

No events relating to foreign objects left in body during a surgery or procedure

2 ratings were worse than expected

  • Catheter-related bloodstream infections acquired at the hospital
  • Deep blood clots in the lungs or legs following surgery

9 ratings were as expected

Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Heart Failure

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Heart Attack

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Diabetic Emergencies

In Hospital

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Respiratory Failure

Mortality In-Hospital

Worse than Expected

Mortality within 30 days

As Expected

Sepsis

Mortality In-Hospital

Worse than Expected

Mortality within 30 days

Worse than Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Gallbladder Removal Surgery

In Hospital

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Gastrointestinal Bleed

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Bowel Obstruction

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Colorectal Surgeries

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Stroke

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Hip Replacement

In Hospital

As Expected

Hip Fracture Treatment

In Hospital

Worse than Expected

Total Knee Replacement

In Hospital

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Outpatient Total Knee Replacement

In Hospital

As Expected

Outpatient Total Hip Replacement

In Hospital

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Outpatient Benign Prostatic Hyperplasia

In Hospital

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Chronic Obstructive Pulmonary Disease (COPD)

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Pneumonia

Mortality In-Hospital

As Expected

Mortality within 30 days

Worse than Expected

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
65%

Patients who gave a rating of 9 or 10

1% lower than the national average

66%

Would definitely recommend

1% higher than the national average

Heywood Hospital

National Average

Care Transition

Percent of patients who said they understood their care needs when they left the hospital

100%50%0%47%47%

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%77%75%

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%56%58%

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%55%57%

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%87%84%

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%74%76%

Heywood Hospital

National Average

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%52%55%

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%69%67%

Providers

Provider Reviews

Had to have a dilation done and a full exam, and I was very pleased with this doctor and all of the staff at the Eye Center.

Apr 18 2025

Review for Dr. Alfred

I’ve been seeing Dr. Alfred for years for various eye concerns and he is just wonderful. He is warm and friendly and takes the time to explain tests and results everything to me. I wish all doctors were like this. Highly recommend.

Apr 18 2025

Review for Dr. Alfred

The wait time isn’t too long. Dr Alfred is an excellent doctor and always spends time listening to me and answering all my questions. His assistants are knowledgeable and so helpful and friendly.

Apr 15 2025

Review for Dr. Alfred

Dr. Alfred is professional, thorough and friendly. You have his full and calm attention. You just feel like you are in good hands, and you are! My cataract surgery was fantastic. My vision is perfect for the first time in 60 years.

Apr 15 2025

Review for Dr. Alfred

Reported parents for not vaccinating their kids all while profiting from the childhood vaccine schedule. Ask him to sign a document, that if your child is harmed, he will be held personally liable. Needs to have his license taken away.

Apr 15 2025

Review for Dr. Goharfar

Location

Heywood Hospital

242 Green St, Gardner MA 01440

CallDirections

(978) 632-3420

Frequently Asked Questions

Where is Heywood Hospital located?

Heywood Hospital is located at 242 Green St, Gardner, MA 01440. Find other locations and directions on Healthgrades.

Has Heywood Hospital won any recent awards from Healthgrades?

No, Heywood Hospital has not won any awards in the past few years. Search for Hospitals on Healthgrades to find more.

Is Heywood Hospital highly rated with patients?

66% patients recommend this hospital. See Healthgrades for detailed clinical ratings by specialty.

Does Heywood Hospital score well in safety ratings?

Healthgrades tracks outcome ratings for 11 hospital services. View more details here.

How do I get in at Heywood Hospital?

Phone number, appointment information, and directions can be found on Healthgrades Heywood Hospital profile..

How does Heywood Hospital rank in terms of safety and outcomes?

Healthgrades provides detailed information on hospital safety and outcomes for patients. Click here to learn more about hospital safety.

Contact Us

242 Green St

Gardner, MA 01440

Directions

(978) 632-3420