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Helen Keller Hospital

Explore care at Helen Keller Hospital in Sheffield, AL, and compare its services, physicians, and hospital ratings on Healthgrades. Find the best healthcare options for your needs, all in one place.

77%

Patient Experience Rating

12% higher than the national average

Safety Ratings

How well a hospital safeguards patients from potential complications

No events relating to foreign objects left in body during a surgery or procedure

1 rating was worse than expected

  • Deep blood clots in the lungs or legs following surgery

7 ratings were as expected

Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Heart Failure

Mortality In-Hospital

Worse than Expected

Mortality within 30 days

Worse than Expected

Heart Attack

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Diabetic Emergencies

In Hospital

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Pulmonary Embolism

Mortality In-Hospital

As Expected

Mortality within 30 days

Worse than Expected

Respiratory Failure

Mortality In-Hospital

Worse than Expected

Mortality within 30 days

Worse than Expected

Sepsis

Mortality In-Hospital

Worse than Expected

Mortality within 30 days

Worse than Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Gallbladder Removal Surgery

In Hospital

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Colorectal Surgeries

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Pancreatitis

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Bowel Obstruction

Mortality In-Hospital

Worse than Expected

Mortality within 30 days

Worse than Expected

Upper Gastrointestinal Surgery

Mortality In-Hospital

Worse than Expected

Mortality within 30 days

Worse than Expected

Gastrointestinal Bleed

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Stroke

Mortality In-Hospital

Worse than Expected

Mortality within 30 days

Worse than Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Hip Fracture Treatment

In Hospital

Better than Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Outpatient Total Knee Replacement

In Hospital

Worse than Expected

Outpatient Total Hip Replacement

In Hospital

Worse than Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Outpatient Benign Prostatic Hyperplasia

In Hospital

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Chronic Obstructive Pulmonary Disease (COPD)

Mortality In-Hospital

Worse than Expected

Mortality within 30 days

As Expected

Pneumonia

Mortality In-Hospital

Worse than Expected

Mortality within 30 days

Worse than Expected

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
76%

Patients who gave a rating of 9 or 10

10% higher than the national average

77%

Would definitely recommend

12% higher than the national average

Helen Keller Hospital

National Average

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%64%57%

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%82%75%

Care Transition

Percent of patients who said they understood their care needs when they left the hospital

100%50%0%54%47%

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%65%58%

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%83%76%

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%86%84%

Helen Keller Hospital

National Average

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%69%67%

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%72%55%

Providers

Provider Reviews

Dr. Joiner explained everything well. He is going to be performing carpal tunnel release.

Apr 24 2025

Review for Dr. Joiner Jr

If i could rate this man a 0 I would. We had really high hopes and at one time I even advocated for him. But time and time again he proved himself to nothing more than pompous, arrogant and complacent. Never took responsibility for his lack of time and effort. Always seemed stressed and...

Apr 23 2025

Review for Dr. Wellons III

Dr. Hames took very good care of me and was very professional and courteous. And I recommend him to other people with feet problems. 5-22-25

Apr 23 2025

Review for Dr. Hames

very pleasent nice place nice staff

Apr 22 2025

Review for Dr. Parks

I went to doctor Conners needing a hernia repair. He got me scheduled quickly, explained what needed to be done and how he would get it done. Listened when I talked and answered my questions. The day of surgery after it was done he came to check on me and that made me feel well taken care of.

Apr 22 2025

Review for Dr. Conner

Location

Helen Keller Hospital

1300 S Montgomery Ave, Sheffield AL 35660

CallDirections

(256) 386-4196

Frequently Asked Questions

Where is Helen Keller Hospital located?

Helen Keller Hospital is located at 1300 S Montgomery Ave, Sheffield, AL 35660. Find other locations and directions on Healthgrades.

Has Helen Keller Hospital won any recent awards from Healthgrades?

No, Helen Keller Hospital has not won any awards in the past few years. Search for Hospitals on Healthgrades to find more.

Is Helen Keller Hospital highly rated with patients?

76% patients recommend this hospital. See Healthgrades for detailed clinical ratings by specialty.

Does Helen Keller Hospital score well in safety ratings?

Healthgrades tracks outcome ratings for 8 hospital services. View more details here.

How do I get in at Helen Keller Hospital?

Phone number, appointment information, and directions can be found on Healthgrades Helen Keller Hospital profile..

How does Helen Keller Hospital rank in terms of safety and outcomes?

Healthgrades provides detailed information on hospital safety and outcomes for patients. Click here to learn more about hospital safety.

Contact Us

1300 S Montgomery Ave

Sheffield, AL 35660

Directions

(256) 386-4196