Hays Medical Center
Hays Medical Center is a medical facility located in Hays, KS. This hospital has been recognized for Outstanding Patient Experience Award™.
Patient Experience Rating
3% higher than the national average
Awards
Healthgrades awards tell you which hospitals deliver superior quality care. Healthgrades evaluates hospital performance using objective quality measures including clinical outcomes and patient safety, as well as patient experience.
Learn more about our awards methodologyHospital Quality Awards
Outstanding Patient Experience Award™ (2022)
Top in the nation for overall patient experience based on nine measures related to doctor and nurse communication, hospital cleanliness and noise levels, and medication and post-discharge care instructions
Hospital Quality
Clinical Ratings
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Complication Based Ratings
Pacemaker Procedures
In Hospital
Mortality Based Ratings
Coronary Interventional Procedures (Inpatient)
Mortality In-Hospital
Mortality within 30 days
Valve Surgery
Mortality In-Hospital
Mortality within 30 days
Coronary Artery Bypass Graft (CABG) Surgery
Mortality In-Hospital
Mortality within 30 days
Heart Failure
Mortality In-Hospital
Mortality within 30 days
Heart Attack
Mortality In-Hospital
Mortality within 30 days
Complication Based Ratings
Diabetic Emergencies
In Hospital
Mortality Based Ratings
Sepsis
Mortality In-Hospital
Mortality within 30 days
Pulmonary Embolism
Mortality In-Hospital
Mortality within 30 days
Respiratory Failure
Mortality In-Hospital
Mortality within 30 days
Mortality Based Ratings
Colorectal Surgeries
Mortality In-Hospital
Mortality within 30 days
Upper Gastrointestinal Surgery
Mortality In-Hospital
Mortality within 30 days
Gastrointestinal Bleed
Mortality In-Hospital
Mortality within 30 days
Bowel Obstruction
Mortality In-Hospital
Mortality within 30 days
Mortality Based Ratings
Stroke
Mortality In-Hospital
Mortality within 30 days
Complication Based Ratings
Hip Fracture Treatment
In Hospital
Complication Based Ratings
Outpatient Total Hip Replacement
In Hospital
Outpatient Back and Neck Surgery (except Spinal Fusion)
In Hospital
Outpatient Total Knee Replacement
In Hospital
Complication Based Ratings
Outpatient Benign Prostatic Hyperplasia
In Hospital
Mortality Based Ratings
Chronic Obstructive Pulmonary Disease (COPD)
Mortality In-Hospital
Mortality within 30 days
Pneumonia
Mortality In-Hospital
Mortality within 30 days
Complication Based Ratings
Spinal Fusion
In Hospital
Complication Based Ratings
Carotid Procedures
In Hospital
Patient Experience
Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).
Learn more about patient experienceHays Medical Center
National Average
Communication with nurses
Percent of patients who said that nurses always listened to them and explained things well
Communication with doctors
Percent of patients who said that doctors always listened to them and explained things well
Responsiveness of hospital staff
Percent of patients who said they always received help quickly from hospital staff
Communication about medicines
Percent of patients who said that staff always explained medicines before giving them to patients
Care Transition
Percent of patients who said they understood their care needs when they left the hospital
Discharge Information
Percent of patients who said they were given information about recovering at home
Hays Medical Center
National Average
Cleanliness
Percent of patients who said their room and bathroom were always kept clean
Quietness
Percent of patients who said the area around their rooms was always kept quiet at night
Providers
Provider Reviews
Cristi Mar 25 2025
Review for Dr. Custer
Dr didn't have any of my records. Never reviewed any prior CT or even my last Chest Xray. I had to provide him a screenshot I happened to save in my phone. If he's under that much pressure and his caseload is too overwhelming. Pulmonology needs to hire another Pulmonologist. Not a ApRN an board...
David Mar 15 2025
Review for Dr. Tangel
One of the best vascular surgeons in the nation. Dr Gross saved my life and I will always remember him and how devoted and kind he was to me. He performed 5 renal artery bypass surgeries on me and here I am 35 years later, happy, healthy and blessed with a beautiful family.
Kristina New Spradley Mar 14 2025
Review for Dr. Gross
They do all sorts of tests and procedures unnecessary and appears just so they can bill Medicare. Went there because I had one place on top of my foot that hurts. They started having me sign their iPad agreeing to all sorts of different procedures. One I signed was to have toe nails cut and they...
Mar 14 2025
Review for Dr. Weaver
Location
Hays Medical Center
Frequently Asked Questions
Where is Hays Medical Center located?
Hays Medical Center is located at 2220 Canterbury Dr, Hays, KS 67601. Find other locations and directions on Healthgrades.
Has Hays Medical Center won any recent awards from Healthgrades?
Yes, Hays Medical Center has been awarded with Outstanding Patient Experience Award™ in the past two years.
Is Hays Medical Center highly rated with patients?
68% patients recommend this hospital. See Healthgrades for detailed clinical ratings by specialty.
Does Hays Medical Center score well in safety ratings?
Healthgrades tracks outcome ratings for 12 hospital services. View more details here.
How do I get in at Hays Medical Center?
Phone number, appointment information, and directions can be found on Healthgrades Hays Medical Center profile..
How does Hays Medical Center rank in terms of safety and outcomes?
Healthgrades provides detailed information on hospital safety and outcomes for patients. Click here to learn more about hospital safety.
Efficient service for those seeking to compensate her without receiving any responses. Visited regarding lower abdominal pain. No tests were conducted, and the matter was treated casually. Furthermore, any symptoms experienced prior to the initial appointment were deemed irrelevant. Went to the Er...