Gundersen Palmer Lutheran Hospital and Clinics
Explore care at Gundersen Palmer Lutheran Hospital and Clinics in West Union, IA, and compare its services, physicians, and hospital ratings on Healthgrades. Find the best healthcare options for your needs, all in one place.
Patient Experience Rating
7% higher than the national average
Hospital Quality
Clinical Ratings
Research hospital performance and talk to your doctor about what's right for you
Mortality Based Ratings
Heart Failure
Mortality In-Hospital
Mortality within 30 days
Complication Based Ratings
C-Section Delivery
In Hospital
Vaginal Delivery
In Hospital
Mortality Based Ratings
Pneumonia
Mortality In-Hospital
Mortality within 30 days
Patient Experience
Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).
Learn more about patient experienceGundersen Palmer Lutheran Hospital and Clinics
National Average
Responsiveness of hospital staff
Percent of patients who said they always received help quickly from hospital staff
Communication with doctors
Percent of patients who said that doctors always listened to them and explained things well
Care Transition
Percent of patients who said they understood their care needs when they left the hospital
Communication with nurses
Percent of patients who said that nurses always listened to them and explained things well
Communication about medicines
Percent of patients who said that staff always explained medicines before giving them to patients
Discharge Information
Percent of patients who said they were given information about recovering at home
Gundersen Palmer Lutheran Hospital and Clinics
National Average
Quietness
Percent of patients who said the area around their rooms was always kept quiet at night
Cleanliness
Percent of patients who said their room and bathroom were always kept clean
Providers
Provider Reviews
Apr 18 2025
Review for Dr. Lawrence
Dr. Lawrence is very good to explain everything and is an excellent surgeon and l am very pleased with the outcome of my knee.
Apr 16 2025
Review for Dr. Lawrence
This is a very comprehensive well run practice starting at the top with Dr Lawrence. All questions and concerns answered with care. Never rushed or made to feel like I was bothering him with unimportant problems. He paid attention! His office staff are the best. They are warm and welcoming. ...
Peggy Anderson Apr 05 2025
Review for Dr. Lawrence
I saw Dr Dahl for the first time. He was personable and listened to my complaint. He offered me solutions and he has the best bedside manner. His staff was very nice and professional.
Apr 03 2025
Review for Dr. Dahl
Location
Gundersen Palmer Lutheran Hospital and Clinics
Frequently Asked Questions
Where is Gundersen Palmer Lutheran Hospital and Clinics located?
Gundersen Palmer Lutheran Hospital and Clinics is located at 112 Jefferson St, West Union, IA 52175. Find other locations and directions on Healthgrades.
Has Gundersen Palmer Lutheran Hospital and Clinics won any recent awards from Healthgrades?
No, Gundersen Palmer Lutheran Hospital and Clinics has not won any awards in the past few years. Search for Hospitals on Healthgrades to find more.
Is Gundersen Palmer Lutheran Hospital and Clinics highly rated with patients?
80% patients recommend this hospital. See Healthgrades for detailed clinical ratings by specialty.
Does Gundersen Palmer Lutheran Hospital and Clinics score well in safety ratings?
Healthgrades tracks outcome ratings for 4 hospital services. View more details here.
How do I get in at Gundersen Palmer Lutheran Hospital and Clinics?
Phone number, appointment information, and directions can be found on Healthgrades Gundersen Palmer Lutheran Hospital and Clinics profile..
How does Gundersen Palmer Lutheran Hospital and Clinics rank in terms of safety and outcomes?
Healthgrades provides detailed information on hospital safety and outcomes for patients. Click here to learn more about hospital safety.
He is a compassionate and caring physician and genuinely interested in you as his patient. I feel like I was treated as well as he would treat a member of his own family. My entire journey was excellent from pre-surgical visits, physical and occupational therapy, pharmacy and nurses. The knee...