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Good Shepherd Medical Center

Explore care at Good Shepherd Medical Center in Hermiston, OR, and compare its services, physicians, and hospital ratings on Healthgrades. Find the best healthcare options for your needs, all in one place.

61%

Patient Experience Rating

8% lower than the national average

Safety Ratings

How well a hospital safeguards patients from potential complications

No events relating to foreign objects left in body during a surgery or procedure

4 ratings were worse than expected

  • Breakdown of abdominal incision site
  • Excessive bruising or bleeding as a consequence of a procedure or surgery
  • Accidental cut, puncture, perforation or hemorrhage during medical care
  • Bloodstream infection following surgery

7 ratings were as expected

Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Heart Failure

Mortality In-Hospital

Worse than Expected

Mortality within 30 days

Worse than Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Sepsis

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Respiratory Failure

Mortality In-Hospital

As Expected

Mortality within 30 days

Worse than Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Bowel Obstruction

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Colorectal Surgeries

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Gastrointestinal Bleed

Mortality In-Hospital

As Expected

Mortality within 30 days

Worse than Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Vaginal Delivery

In Hospital

As Expected

C-Section Delivery

In Hospital

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Stroke

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Hip Fracture Treatment

In Hospital

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Outpatient Total Knee Replacement

In Hospital

Worse than Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Outpatient Benign Prostatic Hyperplasia

In Hospital

Worse than Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Pneumonia

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Chronic Obstructive Pulmonary Disease (COPD)

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
71%

Patients who gave a rating of 9 or 10

Equal to the national average

61%

Would definitely recommend

8% lower than the national average

Good Shepherd Medical Center

National Average

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%75%64%

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%82%78%

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%76%78%

Care Transition

Percent of patients who said they understood their care needs when they left the hospital

100%50%0%46%51%

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%69%60%

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%90%87%

Good Shepherd Medical Center

National Average

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%76%71%

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%50%59%

Providers

Provider Reviews

From my limited contact with Dr. Matharu he's a very likeable guy and, from reviews, must know his business. HOWEVER, with numerous attempts adding to my experience, his office follow-up is a JOKE! I've made numerous calls requesting information and not heard back. I finally had to lodge a...

Apr 23 2025

Review for Dr. Matharu

Dr. Rob Rettig is an incredible chiropractor. Very kind and thorough on what he does and explains too.

Apr 17 2025

Review for Dr. Rettig

Dr. Alsamara is the best doctor I have ever had, he listens to me and is completely trustworthy and extremely intelligent as a cardiologist, I am fortunate for being one of his patients.

Apr 15 2025

Review for Dr. Alsamara

This office and the staff are great. I didn't put 10 for referring someone because it is oncology.

Apr 15 2025

Review for Dr. Gamboa

Very dismissive, his way or the highway, I chose the highway.

Apr 14 2025

Review for Dr. Shanley

Location

Good Shepherd Medical Center

610 NW 11th St, Hermiston OR 97838

CallDirections

(541) 667-3400

Frequently Asked Questions

Where is Good Shepherd Medical Center located?

Good Shepherd Medical Center is located at 610 NW 11th St, Hermiston, OR 97838. Find other locations and directions on Healthgrades.

Has Good Shepherd Medical Center won any recent awards from Healthgrades?

No, Good Shepherd Medical Center has not won any awards in the past few years. Search for Hospitals on Healthgrades to find more.

Is Good Shepherd Medical Center highly rated with patients?

61% patients recommend this hospital. See Healthgrades for detailed clinical ratings by specialty.

Does Good Shepherd Medical Center score well in safety ratings?

Healthgrades tracks outcome ratings for 11 hospital services. View more details here.

How do I get in at Good Shepherd Medical Center?

Phone number, appointment information, and directions can be found on Healthgrades Good Shepherd Medical Center profile..

How does Good Shepherd Medical Center rank in terms of safety and outcomes?

Healthgrades provides detailed information on hospital safety and outcomes for patients. Click here to learn more about hospital safety.

Contact Us

610 NW 11th St

Hermiston, OR 97838

Directions

(541) 667-3400