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Crystal Clinic Orthopaedic Center

Crystal Clinic Orthopaedic Center is a medical facility located in Akron, OH. This hospital has been recognized for Patient Safety Excellence Award™, America’s 100 Best Hospitals for Joint Replacement Award™, and more.

87%

Patient Experience Rating

14% higher than the national average

Awards

Healthgrades awards tell you which hospitals deliver superior quality care. Healthgrades evaluates hospital performance using objective quality measures including clinical outcomes and patient safety, as well as patient experience.

Learn more about our awards methodology

Hospital Quality Awards

Patient Safety Excellence Award™

Patient Safety Excellence Award™ (2025, 2024, 2023)

Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications

Specialty Clinical Quality Awards

America’s 100 Best Hospitals for Joint Replacement Award™

America’s 100 Best Hospitals for Joint Replacement Award™ (2025, 2024, 2023)

Superior clinical outcomes in knee and hip replacement

Outpatient Orthopedic Surgery Excellence Award™

Outpatient Orthopedic Surgery Excellence Award™ (2025)

Superior clinical outcomes in knee and hip replacement, back and neck surgery and rotator cuff surgery.

America’s 100 Best Hospitals for Spine Surgery Award™

America’s 100 Best Hospitals for Spine Surgery Award™ (2023)

Superior clinical outcomes in back and neck surgeries and spinal fusion procedures

Safety Ratings

How well a hospital safeguards patients from potential complications

No events relating to foreign objects left in body during a surgery or procedure

3 ratings were better than expected

8 ratings were as expected

Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Complication Based Ratings

Procedure/ConditionIn Hospital

Total Knee Replacement

In Hospital

Better than Expected

Hip Replacement

In Hospital

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Outpatient Back and Neck Surgery (except Spinal Fusion)

In Hospital

Better than Expected

Outpatient Rotator Cuff Repair

In Hospital

As Expected

Outpatient Total Hip Replacement

In Hospital

As Expected

Outpatient Total Knee Replacement

In Hospital

As Expected

Specialty Excellence Awards

Outpatient Orthopedic Surgery Excellence Award™

Outpatient Orthopedic Surgery Excellence Award™

2025

Complication Based Ratings

Procedure/ConditionIn Hospital

Spinal Fusion

In Hospital

Better than Expected

Specialty Excellence Awards

America’s 100 Best Hospitals for Spine Surgery Award™

America’s 100 Best Hospitals for Spine Surgery Award™

2023

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
85%

Patients who gave a rating of 9 or 10

10% higher than the national average

87%

Would definitely recommend

14% higher than the national average

Crystal Clinic Orthopaedic Center

National Average

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%87%82%

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%87%82%

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%69%65%

Care Transition

Percent of patients who said they understood their care needs when they left the hospital

100%50%0%64%54%

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%92%88%

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%71%71%

Crystal Clinic Orthopaedic Center

National Average

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%81%77%

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%67%67%

Providers

Provider Reviews

He explained things very well. Performed surgery on my neck which went very well. He did a great job.

Apr 24 2025

Review for Dr. Gerritsen

Dr. Dietrich reviewed my elderly father’s condition carefully, helped us understand what was causing the difficulties, and guided us in making the best choices in treatment options. He was kind, gentle, and treated my father with great respect. I am grateful for his competence and care.

Apr 24 2025

Review for Dr. Dietrich

I would highly recommend Dr. Acus. He and the other staff members are kind and attentive. I have been seeing him for some knee issues and am very satisfied with his treatment and care.

Apr 24 2025

Review for Dr. Acus III

Gets to the issue quickly, open and honest, immediate planning and execution. Knows his business.

Apr 23 2025

Review for Dr. Cleland

Dr. Dean listened, reviewed my images, examined my ankle, and devised a plan! I finally feel like there is light at the end of this broken ankle tunnel!

Apr 23 2025

Review for Dr. Dean

Location

Crystal Clinic Orthopaedic Center

3557 Embassy Pkwy, Akron OH 44333

CallDirections

(330) 670-1005

Frequently Asked Questions

Where is Crystal Clinic Orthopaedic Center located?

Crystal Clinic Orthopaedic Center is located at 3557 Embassy Pkwy, Akron, OH 44333. Find other locations and directions on Healthgrades.

Has Crystal Clinic Orthopaedic Center won any recent awards from Healthgrades?

Yes, Crystal Clinic Orthopaedic Center has been awarded with Patient Safety Excellence Award™, America’s 100 Best Hospitals for Joint Replacement Award™, Outpatient Orthopedic Surgery Excellence Award™, and 1 more in the past two years.

Is Crystal Clinic Orthopaedic Center highly rated with patients?

85% patients recommend this hospital. See Healthgrades for detailed clinical ratings by specialty.

Does Crystal Clinic Orthopaedic Center score well in safety ratings?

Healthgrades tracks outcome ratings for 11 hospital services. View more details here.

How do I get in at Crystal Clinic Orthopaedic Center?

Phone number, appointment information, and directions can be found on Healthgrades Crystal Clinic Orthopaedic Center profile..

How does Crystal Clinic Orthopaedic Center rank in terms of safety and outcomes?

Healthgrades provides detailed information on hospital safety and outcomes for patients. Click here to learn more about hospital safety.

Contact Us

3557 Embassy Pkwy

Akron, OH 44333

Directions

(330) 670-1005