Clinch Valley Medical Center
Clinch Valley Medical Center is a medical facility located in Richlands, VA. This hospital has been recognized for Outstanding Patient Experience Award™.
Patient Experience Rating
1% lower than the national average
Awards
Healthgrades awards tell you which hospitals deliver superior quality care. Healthgrades evaluates hospital performance using objective quality measures including clinical outcomes and patient safety, as well as patient experience.
Learn more about our awards methodologyHospital Quality Awards
Outstanding Patient Experience Award™ (2023)
Top in the nation for overall patient experience based on nine measures related to doctor and nurse communication, hospital cleanliness and noise levels, and medication and post-discharge care instructions
Hospital Quality
Clinical Ratings
Research hospital performance and talk to your doctor about what's right for you
Complication Based Ratings
Appendectomy
In Hospital
Complication Based Ratings
Bariatric Surgery
In Hospital
Mortality Based Ratings
Coronary Interventional Procedures (Inpatient)
Mortality In-Hospital
Mortality within 30 days
Heart Failure
Mortality In-Hospital
Mortality within 30 days
Heart Attack
Mortality In-Hospital
Mortality within 30 days
Mortality Based Ratings
Sepsis
Mortality In-Hospital
Mortality within 30 days
Pulmonary Embolism
Mortality In-Hospital
Mortality within 30 days
Respiratory Failure
Mortality In-Hospital
Mortality within 30 days
Mortality Based Ratings
Gastrointestinal Bleed
Mortality In-Hospital
Mortality within 30 days
Colorectal Surgeries
Mortality In-Hospital
Mortality within 30 days
Bowel Obstruction
Mortality In-Hospital
Mortality within 30 days
Complication Based Ratings
Hysterectomy
In Hospital
Complication Based Ratings
C-Section Delivery
In Hospital
Vaginal Delivery
In Hospital
Mortality Based Ratings
Stroke
Mortality In-Hospital
Mortality within 30 days
Complication Based Ratings
Hip Fracture Treatment
In Hospital
Complication Based Ratings
Outpatient Total Knee Replacement
In Hospital
Mortality Based Ratings
Chronic Obstructive Pulmonary Disease (COPD)
Mortality In-Hospital
Mortality within 30 days
Pneumonia
Mortality In-Hospital
Mortality within 30 days
Patient Experience
Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).
Learn more about patient experienceClinch Valley Medical Center
National Average
Responsiveness of hospital staff
Percent of patients who said they always received help quickly from hospital staff
Communication with nurses
Percent of patients who said that nurses always listened to them and explained things well
Communication with doctors
Percent of patients who said that doctors always listened to them and explained things well
Care Transition
Percent of patients who said they understood their care needs when they left the hospital
Discharge Information
Percent of patients who said they were given information about recovering at home
Communication about medicines
Percent of patients who said that staff always explained medicines before giving them to patients
Clinch Valley Medical Center
National Average
Quietness
Percent of patients who said the area around their rooms was always kept quiet at night
Cleanliness
Percent of patients who said their room and bathroom were always kept clean
Providers
Provider Reviews
Apr 26 2025
Review for Dr. Ansari
The staff has always been professional and courteous. Dr Kleinman is the best. Always willing to answer any questions you have and explains everything throughly. He preformed surgery on my eye with excellent results. The offfice called checking on me and he has followed up regularly. I have seen Dr...
Apr 25 2025
Review for Dr. Kleinman
Consultation yesterday with Dr. Bailey. He and his staff were top of the line. He made me feel at ease from moment to one. He sat face to face with me.. not staring at a laptop...me.. so He saw me. He talked to me. I was highly impressed!
Angie Davis Apr 25 2025
Review for Dr. Bailey Jr
It was friendly and exceptional and well spiritually done.
James H. W. Apr 24 2025
Review for Dr. Satwah
patient, understanding, knowledgeable and forthright.staff efficient and good at explaining procedures.
Claude B. Apr 24 2025
Review for Dr. Satwah
Location
Clinch Valley Medical Center
Frequently Asked Questions
Where is Clinch Valley Medical Center located?
Clinch Valley Medical Center is located at 6801 Governor Gc Peery Hwy, Richlands, VA 24641. Find other locations and directions on Healthgrades.
Has Clinch Valley Medical Center won any recent awards from Healthgrades?
Yes, Clinch Valley Medical Center has been awarded with Outstanding Patient Experience Award™ in the past two years.
Is Clinch Valley Medical Center highly rated with patients?
70% patients recommend this hospital. See Healthgrades for detailed clinical ratings by specialty.
Does Clinch Valley Medical Center score well in safety ratings?
Healthgrades tracks outcome ratings for 11 hospital services. View more details here.
How do I get in at Clinch Valley Medical Center?
Phone number, appointment information, and directions can be found on Healthgrades Clinch Valley Medical Center profile..
How does Clinch Valley Medical Center rank in terms of safety and outcomes?
Healthgrades provides detailed information on hospital safety and outcomes for patients. Click here to learn more about hospital safety.
Excellent care provided to my husband when he was hospitalized.