hospital-image
hospital-image

Carolinaeast Medical Center

Carolinaeast Medical Center is a medical facility located in New Bern, NC. This hospital has been recognized for America’s 50 Best Hospitals for Outpatient Prostate Care Award™, Outpatient Orthopedic Surgery Excellence Award™, and more.

76%

Patient Experience Rating

11% higher than the national average

Awards

Healthgrades awards tell you which hospitals deliver superior quality care. Healthgrades evaluates hospital performance using objective quality measures including clinical outcomes and patient safety, as well as patient experience.

Learn more about our awards methodology

Specialty Clinical Quality Awards

America’s 50 Best Hospitals for Outpatient Prostate Care Award™

America’s 50 Best Hospitals for Outpatient Prostate Care Award™ (2025)

Superior clinical outcomes in benign prostatic hyperplasia treatment

Outpatient Orthopedic Surgery Excellence Award™

Outpatient Orthopedic Surgery Excellence Award™ (2025)

Superior clinical outcomes in knee and hip replacement, back and neck surgery and rotator cuff surgery.

America’s 50 Best Hospitals for Outpatient Orthopedic Surgery Award™

America’s 50 Best Hospitals for Outpatient Orthopedic Surgery Award™ (2024)

Superior clinical outcomes in outpatient back and neck surgery, outpatient rotator cuff surgery, outpatient total hip replacement, and outpatient total knee replacement

Outpatient Joint Replacement Excellence Award™

Outpatient Joint Replacement Excellence Award™ (2024, 2023)

Superior clinical outcomes in hospital outpatient total knee and total hip replacement

Safety Ratings

How well a hospital safeguards patients from potential complications

No events relating to foreign objects left in body during a surgery or procedure

1 rating was worse than expected

  • Breakdown of abdominal incision site

1 rating was better than expected

10 ratings were as expected

Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Complication Based Ratings

Procedure/ConditionIn Hospital

Pacemaker Procedures

In Hospital

Worse than Expected

Defibrillator Procedures

In Hospital

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Heart Failure

Mortality In-Hospital

Worse than Expected

Mortality within 30 days

Worse than Expected

Valve Surgery

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Coronary Artery Bypass Graft (CABG) Surgery

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Coronary Interventional Procedures (Inpatient)

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Heart Attack

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Diabetic Emergencies

In Hospital

Worse than Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Respiratory Failure

Mortality In-Hospital

Worse than Expected

Mortality within 30 days

Worse than Expected

Pulmonary Embolism

Mortality In-Hospital

Worse than Expected

Mortality within 30 days

Worse than Expected

Sepsis

Mortality In-Hospital

Worse than Expected

Mortality within 30 days

Worse than Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Gallbladder Removal Surgery

In Hospital

Worse than Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Pancreatitis

Mortality In-Hospital

Worse than Expected

Mortality within 30 days

Worse than Expected

Upper Gastrointestinal Surgery

Mortality In-Hospital

Worse than Expected

Mortality within 30 days

Worse than Expected

Colorectal Surgeries

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Bowel Obstruction

Mortality In-Hospital

Worse than Expected

Mortality within 30 days

Worse than Expected

Gastrointestinal Bleed

Mortality In-Hospital

Worse than Expected

Mortality within 30 days

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Stroke

Mortality In-Hospital

Worse than Expected

Mortality within 30 days

Worse than Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Hip Fracture Treatment

In Hospital

As Expected

Total Knee Replacement

In Hospital

Worse than Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Outpatient Rotator Cuff Repair

In Hospital

As Expected

Outpatient Total Hip Replacement

In Hospital

As Expected

Outpatient Total Knee Replacement

In Hospital

As Expected

Outpatient Back and Neck Surgery (except Spinal Fusion)

In Hospital

Better than Expected

Specialty Excellence Awards

Outpatient Orthopedic Surgery Excellence Award™

Outpatient Orthopedic Surgery Excellence Award™

2025

America’s 50 Best Hospitals for Outpatient Orthopedic Surgery Award™

America’s 50 Best Hospitals for Outpatient Orthopedic Surgery Award™

2024

Outpatient Joint Replacement Excellence Award™

Outpatient Joint Replacement Excellence Award™

2024, 2023

Complication Based Ratings

Procedure/ConditionIn Hospital

Outpatient Benign Prostatic Hyperplasia

In Hospital

Better than Expected

Specialty Excellence Awards

America’s 50 Best Hospitals for Outpatient Prostate Care Award™

America’s 50 Best Hospitals for Outpatient Prostate Care Award™

2025

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Pneumonia

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Chronic Obstructive Pulmonary Disease (COPD)

Mortality In-Hospital

Worse than Expected

Mortality within 30 days

Worse than Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Back and Neck Surgeries (without Spinal Fusion)

In Hospital

As Expected

Spinal Fusion

In Hospital

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Abdominal Aortic Aneurysm Repair

In Hospital

Better than Expected

Peripheral Vascular Bypass

In Hospital

Worse than Expected

Carotid Procedures

In Hospital

As Expected

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
75%

Patients who gave a rating of 9 or 10

9% higher than the national average

76%

Would definitely recommend

11% higher than the national average

Carolinaeast Medical Center

National Average

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%58%57%

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%80%76%

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%86%84%

Care Transition

Percent of patients who said they understood their care needs when they left the hospital

100%50%0%54%47%

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%70%58%

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%80%75%

Carolinaeast Medical Center

National Average

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%67%67%

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%63%55%

Providers

Provider Reviews

Dr. Saurey is a great doctor! Very professional and great bedside manner. He explained the procedure and made sure I was comfortable before and during surgery. Cataract surgery went well. My vision is perfect. Highly recommend Dr Tate Saurey.

Apr 17 2025

Review for Dr. Saurey

He said my 89 year old mother would go to rehab, yet after surgery he said he didn’t say that! He personally told me that! Turns out that this is a common issue with this doctor, word means nothing, I guess we will find out how good his actual work on my mother holds up

Apr 17 2025

Review for Dr. Bradley

All my issues were addressed with expertise and expediency. We enjoyed the waiting room with an array of interesting objects. Came away with a conservative treatment plan with options. Brittany the assistant was very positive, helpful, and friendly. Dr. Klein is the best dermatologist I've seen in...

Apr 16 2025

Review for Dr. Klein

Good

Apr 15 2025

Review for Dr. Mandelia

I would recommend this Doctor anyone I know as she was very thorough and helpful.

Apr 15 2025

Review for Dr. Lebron Figueroa

Location

Carolinaeast Medical Center

2000 Neuse Blvd, New Bern NC 28560

CallDirections

(252) 633-8111

Frequently Asked Questions

Where is Carolinaeast Medical Center located?

Carolinaeast Medical Center is located at 2000 Neuse Blvd, New Bern, NC 28560. Find other locations and directions on Healthgrades.

Has Carolinaeast Medical Center won any recent awards from Healthgrades?

Yes, Carolinaeast Medical Center has been awarded with America’s 50 Best Hospitals for Outpatient Prostate Care Award™, Outpatient Orthopedic Surgery Excellence Award™, America’s 50 Best Hospitals for Outpatient Orthopedic Surgery Award™, and 1 more in the past two years.

Is Carolinaeast Medical Center highly rated with patients?

75% patients recommend this hospital. See Healthgrades for detailed clinical ratings by specialty.

Does Carolinaeast Medical Center score well in safety ratings?

Healthgrades tracks outcome ratings for 12 hospital services. View more details here.

How do I get in at Carolinaeast Medical Center?

Phone number, appointment information, and directions can be found on Healthgrades Carolinaeast Medical Center profile..

How does Carolinaeast Medical Center rank in terms of safety and outcomes?

Healthgrades provides detailed information on hospital safety and outcomes for patients. Click here to learn more about hospital safety.

Contact Us

2000 Neuse Blvd

New Bern, NC 28560

Directions

(252) 633-8111