Carlsbad Medical Center
Explore care at Carlsbad Medical Center in Carlsbad, NM, and compare its services, physicians, and hospital ratings on Healthgrades. Find the best healthcare options for your needs, all in one place.
Patient Experience Rating
25% lower than the national average
Hospital Quality
Clinical Ratings
Research hospital performance and talk to your doctor about what's right for you
Mortality Based Ratings
Heart Failure
Mortality In-Hospital
Mortality within 30 days
Heart Attack
Mortality In-Hospital
Mortality within 30 days
Mortality Based Ratings
Sepsis
Mortality In-Hospital
Mortality within 30 days
Respiratory Failure
Mortality In-Hospital
Mortality within 30 days
Mortality Based Ratings
Bowel Obstruction
Mortality In-Hospital
Mortality within 30 days
Gastrointestinal Bleed
Mortality In-Hospital
Mortality within 30 days
Complication Based Ratings
Hip Fracture Treatment
In Hospital
Mortality Based Ratings
Pneumonia
Mortality In-Hospital
Mortality within 30 days
Chronic Obstructive Pulmonary Disease (COPD)
Mortality In-Hospital
Mortality within 30 days
Patient Experience
Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).
Learn more about patient experienceCarlsbad Medical Center
National Average
Communication with doctors
Percent of patients who said that doctors always listened to them and explained things well
Discharge Information
Percent of patients who said they were given information about recovering at home
Communication about medicines
Percent of patients who said that staff always explained medicines before giving them to patients
Responsiveness of hospital staff
Percent of patients who said they always received help quickly from hospital staff
Communication with nurses
Percent of patients who said that nurses always listened to them and explained things well
Care Transition
Percent of patients who said they understood their care needs when they left the hospital
Carlsbad Medical Center
National Average
Quietness
Percent of patients who said the area around their rooms was always kept quiet at night
Cleanliness
Percent of patients who said their room and bathroom were always kept clean
Providers
Provider Reviews
Apr 23 2025
Review for Dr. Lucia
HORRIBLE BILLING DEPARTMENT COMMUNITCATION. They want the bills to be paid but do not pick up when the insurance provider is trying to call to update a billing error.
Apr 18 2025
Review for Dr. Ojiaku
Dr. Heathcote attended to a deep laceration on my left third digit. His suturing technique was exemplary, and he exhibited a great deal of care to ensure that the number of sutures were sufficient so as to allow primary healing to occur. He was extremely congenial as well as professional during...
Apr 15 2025
Review for Dr. Heathcote
Location
Carlsbad Medical Center
Frequently Asked Questions
Where is Carlsbad Medical Center located?
Carlsbad Medical Center is located at 2430 W Pierce St, Carlsbad, NM 88220. Find other locations and directions on Healthgrades.
Has Carlsbad Medical Center won any recent awards from Healthgrades?
No, Carlsbad Medical Center has not won any awards in the past few years. Search for Hospitals on Healthgrades to find more.
Is Carlsbad Medical Center highly rated with patients?
56% patients recommend this hospital. See Healthgrades for detailed clinical ratings by specialty.
Does Carlsbad Medical Center score well in safety ratings?
Healthgrades tracks outcome ratings for 11 hospital services. View more details here.
How do I get in at Carlsbad Medical Center?
Phone number, appointment information, and directions can be found on Healthgrades Carlsbad Medical Center profile..
How does Carlsbad Medical Center rank in terms of safety and outcomes?
Healthgrades provides detailed information on hospital safety and outcomes for patients. Click here to learn more about hospital safety.
Scheduled an appointment, waited 4.5 months and showed up to the office only be put in front of a camera. The nurse rudely explained that he only sees patients this way and it is their protocol to disclose that when the appointment was made. It was not. I would never have made the appointment had...