hospital-image
hospital-image

Carilion Giles Community Hospital

Explore care at Carilion Giles Community Hospital in Pearisburg, VA, and compare its services, physicians, and hospital ratings on Healthgrades. Find the best healthcare options for your needs, all in one place.

75%

Patient Experience Rating

2% higher than the national average

Safety Ratings

How well a hospital safeguards patients from potential complications

No events relating to foreign objects left in body during a surgery or procedure

10 ratings were as expected

Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Heart Failure

Mortality In-Hospital

Worse than Expected

Mortality within 30 days

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Sepsis

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Respiratory Failure

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Hip Replacement

In Hospital

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Outpatient Total Knee Replacement

In Hospital

Worse than Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Chronic Obstructive Pulmonary Disease (COPD)

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Pneumonia

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
71%

Patients who gave a rating of 9 or 10

4% lower than the national average

75%

Would definitely recommend

2% higher than the national average

Carilion Giles Community Hospital

National Average

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%57%65%

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%84%82%

Care Transition

Percent of patients who said they understood their care needs when they left the hospital

100%50%0%54%54%

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%80%82%

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%89%88%

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%59%71%

Carilion Giles Community Hospital

National Average

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%69%67%

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%80%77%

Providers

Provider Reviews

Claims to have called 25 times, phones show 0 missed calls. He was calling the wrong number and rude about it, all phone numbers were verified prior to admittance. Patient was moved to a different facility based on aggression and discharged for not meeting requirements for insurance. for inpatient...

Apr 23 2025

Review for Dr. Wilson

When she came in the room she helped us understand the test that she would doing and went over all medication and what some of the side effects could cause me and my mother really liked here as my doctor

Apr 20 2025

Review for Dr. Sheela

Dr. Freeman is the smartest doctor I have seen. He takes his time with you and listens well.

Apr 15 2025

Review for Dr. Freeman

Dr. Ravi has excellent bedside manner and inspires confidence.

Apr 11 2025

Review for Dr. Ravi

For over a year, Dr Sheela has guided me through my breast cancer journey not only with chemo and targeted therapy, but with emotional support. She listens and addresses my needs and concerns always. At diagnosis, my husband and I prayed for a care team that would be knowledgeable and caring. Our...

Carol S Apr 05 2025

Review for Dr. Sheela

Location

Carilion Giles Community Hospital

159 Hartley Way, Pearisburg VA 24134

CallDirections

(540) 921-6000

Frequently Asked Questions

Where is Carilion Giles Community Hospital located?

Carilion Giles Community Hospital is located at 159 Hartley Way, Pearisburg, VA 24134. Find other locations and directions on Healthgrades.

Has Carilion Giles Community Hospital won any recent awards from Healthgrades?

No, Carilion Giles Community Hospital has not won any awards in the past few years. Search for Hospitals on Healthgrades to find more.

Is Carilion Giles Community Hospital highly rated with patients?

71% patients recommend this hospital. See Healthgrades for detailed clinical ratings by specialty.

Does Carilion Giles Community Hospital score well in safety ratings?

Healthgrades tracks outcome ratings for 10 hospital services. View more details here.

How do I get in at Carilion Giles Community Hospital?

Phone number, appointment information, and directions can be found on Healthgrades Carilion Giles Community Hospital profile..

How does Carilion Giles Community Hospital rank in terms of safety and outcomes?

Healthgrades provides detailed information on hospital safety and outcomes for patients. Click here to learn more about hospital safety.

Contact Us

159 Hartley Way

Pearisburg, VA 24134

Directions

(540) 921-6000