Brooks-TLC Hospital System
Explore care at Brooks-TLC Hospital System in Dunkirk, NY, and compare its services, physicians, and hospital ratings on Healthgrades. Find the best healthcare options for your needs, all in one place.
Patient Experience Rating
23% lower than the national average
Hospital Quality
Clinical Ratings
Research hospital performance and talk to your doctor about what's right for you
Mortality Based Ratings
Heart Failure
Mortality In-Hospital
Mortality within 30 days
Heart Attack
Mortality In-Hospital
Mortality within 30 days
Complication Based Ratings
Diabetic Emergencies
In Hospital
Mortality Based Ratings
Respiratory Failure
Mortality In-Hospital
Mortality within 30 days
Sepsis
Mortality In-Hospital
Mortality within 30 days
Mortality Based Ratings
Bowel Obstruction
Mortality In-Hospital
Mortality within 30 days
Gastrointestinal Bleed
Mortality In-Hospital
Mortality within 30 days
Complication Based Ratings
C-Section Delivery
In Hospital
Vaginal Delivery
In Hospital
Mortality Based Ratings
Pneumonia
Mortality In-Hospital
Mortality within 30 days
Chronic Obstructive Pulmonary Disease (COPD)
Mortality In-Hospital
Mortality within 30 days
Patient Experience
Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).
Learn more about patient experienceBrooks-TLC Hospital System
National Average
Responsiveness of hospital staff
Percent of patients who said they always received help quickly from hospital staff
Care Transition
Percent of patients who said they understood their care needs when they left the hospital
Communication with nurses
Percent of patients who said that nurses always listened to them and explained things well
Discharge Information
Percent of patients who said they were given information about recovering at home
Communication about medicines
Percent of patients who said that staff always explained medicines before giving them to patients
Communication with doctors
Percent of patients who said that doctors always listened to them and explained things well
Brooks-TLC Hospital System
National Average
Cleanliness
Percent of patients who said their room and bathroom were always kept clean
Quietness
Percent of patients who said the area around their rooms was always kept quiet at night
Providers
Provider Reviews
Apr 22 2025
Review for Dr. Schaus
Dr. Callahan is a wonderful doctor. He listened to my concerns, spent quite a long time examining my hand. He had my hand x-rayed and determined a course of treatment. Tanya his PA was very helpful and she did the initial examination. Dr. Callahan and all of his staff made me feel very comfortable....
Apr 19 2025
Review for Dr. Callahan
Bad patients treatment and doesn't care about opinions or results and issues of the patient. She Did Not give suitable advice to the patient and was in a hurry to just get done. She was not a kind doctor and I will not see her again.
Apr 17 2025
Review for Dr. Marte
Dr. DiPaola did surgery repair on my left shoulder. He was knowledgeable, warm, and one of the best surgeons I ever had .My recovery is way ahead of schedule because of his expertise. I would recommend as the most qualified doctor in his field.
Apr 16 2025
Review for Dr. Dipaola
Location
Brooks-TLC Hospital System
Frequently Asked Questions
Where is Brooks-TLC Hospital System located?
Brooks-TLC Hospital System is located at 529 Central Ave, Dunkirk, NY 14048. Find other locations and directions on Healthgrades.
Has Brooks-TLC Hospital System won any recent awards from Healthgrades?
No, Brooks-TLC Hospital System has not won any awards in the past few years. Search for Hospitals on Healthgrades to find more.
Is Brooks-TLC Hospital System highly rated with patients?
59% patients recommend this hospital. See Healthgrades for detailed clinical ratings by specialty.
Does Brooks-TLC Hospital System score well in safety ratings?
Healthgrades tracks outcome ratings for 11 hospital services. View more details here.
How do I get in at Brooks-TLC Hospital System?
Phone number, appointment information, and directions can be found on Healthgrades Brooks-TLC Hospital System profile..
How does Brooks-TLC Hospital System rank in terms of safety and outcomes?
Healthgrades provides detailed information on hospital safety and outcomes for patients. Click here to learn more about hospital safety.
This doctor went beyond the medical textbook and show genuine care and concern compassion. Your kindness and compassion make a huge difference. I appreciate you taking the time to listen.