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Bon Secours-Southside Medical Center

Bon Secours-Southside Medical Center is a medical facility located in Petersburg, VA. This hospital has been recognized for Coronary Intervention Excellence Award™ and Labor and Delivery Excellence Award™.

52%

Patient Experience Rating

13% lower than the national average

Awards

Healthgrades awards tell you which hospitals deliver superior quality care. Healthgrades evaluates hospital performance using objective quality measures including clinical outcomes and patient safety, as well as patient experience.

Learn more about our awards methodology

Specialty Clinical Quality Awards

Coronary Intervention Excellence Award™

Coronary Intervention Excellence Award™ (2023)

Superior clinical outcomes in coronary intervention procedures (angioplasty with stent)

Labor and Delivery Excellence Award™

Labor and Delivery Excellence Award™ (2021)

Superior clinical care of women during and after childbirth

Safety Ratings

How well a hospital safeguards patients from potential complications

An event relating to foreign objects left in body during a surgery or procedure

2 ratings were worse than expected

  • Respiratory failure following surgery
  • Bloodstream infection following surgery

9 ratings were as expected

Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Complication Based Ratings

Procedure/ConditionIn Hospital

Appendectomy

In Hospital

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Bariatric Surgery

In Hospital

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Pacemaker Procedures

In Hospital

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Heart Attack

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Heart Failure

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Coronary Interventional Procedures (Inpatient)

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Diabetic Emergencies

In Hospital

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Sepsis

Mortality In-Hospital

Worse than Expected

Mortality within 30 days

As Expected

Respiratory Failure

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Pulmonary Embolism

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Gallbladder Removal Surgery

In Hospital

Worse than Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Bowel Obstruction

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Gastrointestinal Bleed

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Pancreatitis

Mortality In-Hospital

As Expected

Mortality within 30 days

Worse than Expected

Upper Gastrointestinal Surgery

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Colorectal Surgeries

Mortality In-Hospital

Worse than Expected

Mortality within 30 days

Worse than Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Hysterectomy

In Hospital

As Expected

Gynecologic Procedures

In Hospital

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Vaginal Delivery

In Hospital

Better than Expected

C-Section Delivery

In Hospital

Better than Expected

Specialty Excellence Awards

Labor and Delivery Excellence Award™

Labor and Delivery Excellence Award™

2021

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Stroke

Mortality In-Hospital

Worse than Expected

Mortality within 30 days

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Hip Fracture Treatment

In Hospital

Better than Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Outpatient Benign Prostatic Hyperplasia

In Hospital

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Pneumonia

Mortality In-Hospital

Worse than Expected

Mortality within 30 days

Worse than Expected

Chronic Obstructive Pulmonary Disease (COPD)

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Carotid Procedures

In Hospital

As Expected

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
54%

Patients who gave a rating of 9 or 10

12% lower than the national average

52%

Would definitely recommend

13% lower than the national average

Bon Secours-Southside Medical Center

National Average

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%53%57%

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%49%58%

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%70%76%

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%73%75%

Care Transition

Percent of patients who said they understood their care needs when they left the hospital

100%50%0%42%47%

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%80%84%

Bon Secours-Southside Medical Center

National Average

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%53%55%

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%60%67%

Providers

Provider Reviews

Dr. Shaw implanted my pacemaker. He is by far my favorite Doctor. He explained everything and drew diagrams so it could be understood.His bedside manner is amazing. He is kind, funny, and positive.I wish I could give him higher than 5 stars.

Apr 19 2025

Review for Dr. Shah

Dr. Bronder took his time in assessing my condition, answering all my questions, and asked for my input in developing the right treatment plan for me. I did not feel rushed and felt very supported. Dr. Bronder was very knowledgeable with a great bedside manner.

Apr 18 2025

Review for Dr. Bronder

Dr Bronder is an excellent listener, extremely professional and knowledgeably. He considers the whole person in his diagnoses and care plan. I feel very fortunate to be his patient.

Apr 17 2025

Review for Dr. Bronder

Dr. Lobb is knowledgeable, kind, and up to date on medical issues. He spends time reviewing my history and labs and conducts a thorough physical assessment. Would highly recommend.

Apr 09 2025

Review for Dr. Lobb

I was very impressed with Dr. Bronder on my first visit and am pleased with the thought of being under his care.Very competent. A great listener. And a comprehensive treatment plan. I see him again in a week for some further testing. All in all, very satisfied with my first visit and confident that...

Dennis D. Apr 06 2025

Review for Dr. Bronder

Location

Bon Secours-Southside Medical Center

200 Medical Park Blvd, Petersburg VA 23805

CallDirections

(804) 765-5000

Frequently Asked Questions

Where is Bon Secours-Southside Medical Center located?

Bon Secours-Southside Medical Center is located at 200 Medical Park Blvd, Petersburg, VA 23805. Find other locations and directions on Healthgrades.

Has Bon Secours-Southside Medical Center won any recent awards from Healthgrades?

Yes, Bon Secours-Southside Medical Center has been awarded with Coronary Intervention Excellence Award™ and Labor and Delivery Excellence Award™ in the past two years.

Is Bon Secours-Southside Medical Center highly rated with patients?

52% patients recommend this hospital. See Healthgrades for detailed clinical ratings by specialty.

Does Bon Secours-Southside Medical Center score well in safety ratings?

Healthgrades tracks outcome ratings for 11 hospital services. View more details here.

How do I get in at Bon Secours-Southside Medical Center?

Phone number, appointment information, and directions can be found on Healthgrades Bon Secours-Southside Medical Center profile..

How does Bon Secours-Southside Medical Center rank in terms of safety and outcomes?

Healthgrades provides detailed information on hospital safety and outcomes for patients. Click here to learn more about hospital safety.

Contact Us

200 Medical Park Blvd

Petersburg, VA 23805

Directions

(804) 765-5000