Bon Secours-Southampton Medical Center
Explore care at Bon Secours-Southampton Medical Center in Franklin, VA, and compare its services, physicians, and hospital ratings on Healthgrades. Find the best healthcare options for your needs, all in one place.
Patient Experience Rating
10% lower than the national average
Hospital Quality
Clinical Ratings
Research hospital performance and talk to your doctor about what's right for you
Mortality Based Ratings
Heart Failure
Mortality In-Hospital
Mortality within 30 days
Mortality Based Ratings
Sepsis
Mortality In-Hospital
Mortality within 30 days
Mortality Based Ratings
Stroke
Mortality In-Hospital
Mortality within 30 days
Complication Based Ratings
Total Knee Replacement
In Hospital
Hip Fracture Treatment
In Hospital
Complication Based Ratings
Outpatient Total Knee Replacement
In Hospital
Mortality Based Ratings
Pneumonia
Mortality In-Hospital
Mortality within 30 days
Patient Experience
Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).
Learn more about patient experienceBon Secours-Southampton Medical Center
National Average
Care Transition
Percent of patients who said they understood their care needs when they left the hospital
Discharge Information
Percent of patients who said they were given information about recovering at home
Responsiveness of hospital staff
Percent of patients who said they always received help quickly from hospital staff
Communication with nurses
Percent of patients who said that nurses always listened to them and explained things well
Communication about medicines
Percent of patients who said that staff always explained medicines before giving them to patients
Communication with doctors
Percent of patients who said that doctors always listened to them and explained things well
Bon Secours-Southampton Medical Center
National Average
Quietness
Percent of patients who said the area around their rooms was always kept quiet at night
Cleanliness
Percent of patients who said their room and bathroom were always kept clean
Providers
Provider Reviews
Apr 23 2025
Review for Dr. Kerner
I was always scared with any type of procedure with my eyes. All of the office assistants were caring & professional. Dr. Schneider explained everything she would be doing. All completed in 5 minutes! Excellent! Thank you:)
Apr 23 2025
Review for Dr. Schneider
Dr Barbella always educated his patients thoroughly about what’s going on with their feet and gives sound advise.
Apr 18 2025
Review for Dr. Barbella
Dr Barbella , was thorough very professional and very focused. He discussed every option to rectify the problem with my foot and he discussed each option in detail . I found him not only be extremely bright but had great beside manor . I would not hesitate to refer any of my friends to him , he was...
Apr 17 2025
Review for Dr. Barbella
I started going to Doctor Marc Barbella March 2022. have received excellent care. August 5, 2022, Doctor Barbella, performed resection, phalangectomy, and percutaneous tenotomy on my right first toe.I have complete confidence in Dr. Barbella. He takes the time to listen and he cares about his...
Apr 14 2025
Review for Dr. Barbella
Location
Bon Secours-Southampton Medical Center
Frequently Asked Questions
Where is Bon Secours-Southampton Medical Center located?
Bon Secours-Southampton Medical Center is located at 100 Fairview Dr, Franklin, VA 23851. Find other locations and directions on Healthgrades.
Has Bon Secours-Southampton Medical Center won any recent awards from Healthgrades?
No, Bon Secours-Southampton Medical Center has not won any awards in the past few years. Search for Hospitals on Healthgrades to find more.
Is Bon Secours-Southampton Medical Center highly rated with patients?
62% patients recommend this hospital. See Healthgrades for detailed clinical ratings by specialty.
Does Bon Secours-Southampton Medical Center score well in safety ratings?
Healthgrades tracks outcome ratings for 11 hospital services. View more details here.
How do I get in at Bon Secours-Southampton Medical Center?
Phone number, appointment information, and directions can be found on Healthgrades Bon Secours-Southampton Medical Center profile..
How does Bon Secours-Southampton Medical Center rank in terms of safety and outcomes?
Healthgrades provides detailed information on hospital safety and outcomes for patients. Click here to learn more about hospital safety.
Dr. Kerner failed to advocate for my transfer to a tertiary care facility—a decision that had life-altering consequences. Due to this inaction and lack of appropriate medical judgment, I am now permanently paralyzed from the waist down.This was not a case of a rare or unavoidable complication. It...