Baylor University Medical Center
Baylor University Medical Center is a medical facility located in Dallas, TX. This hospital has been recognized for America's 250 Best Hospitals Award™, America’s 100 Best Hospitals for Gastrointestinal Care Award™, and more.
Patient Experience Rating
10% higher than the national average
Awards
Healthgrades awards tell you which hospitals deliver superior quality care. Healthgrades evaluates hospital performance using objective quality measures including clinical outcomes and patient safety, as well as patient experience.
Learn more about our awards methodologyHospital Quality Awards
America's 250 Best Hospitals Award™ (2025, 2024)
Top 5% in the nation for consistently delivering clinical quality
Specialty Clinical Quality Awards
America’s 100 Best Hospitals for Gastrointestinal Care Award™ (2025)
Superior clinical outcomes in colorectal surgeries, gallbladder removal, upper gastrointestinal surgery, and treating bowel obstruction, gastrointestinal bleeds, and pancreatitis
America’s 100 Best Hospitals for Gastrointestinal Surgery Award™ (2025)
Superior clinical outcomes in bowel obstruction treatment, colorectal surgeries, gallbladder removal, and upper gastrointestinal surgery
Pulmonary Care Excellence Award™ (2025, 2024, 2023)
Superior clinical outcomes in treating chronic obstructive pulmonary disease (COPD) and pneumonia
Gastrointestinal Care Excellence Award™ (2024)
Superior clinical outcomes in colorectal surgeries, gallbladder removal, upper gastrointestinal surgery, and treating bowel obstruction, gastrointestinal bleeds, and pancreatitis
Gastrointestinal Surgery Excellence Award™ (2024)
Superior clinical outcomes in bowel obstruction treatment, colorectal surgeries, gallbladder removal, and upper gastrointestinal surgery
Cardiac Surgery Excellence Award™ (2023)
Superior clinical outcomes in heart bypass surgery and heart valve surgery
Hospital Quality
Clinical Ratings
Research hospital performance and talk to your doctor about what's right for you
Complication Based Ratings
Appendectomy
In Hospital
Complication Based Ratings
Bariatric Surgery
In Hospital
Complication Based Ratings
Pacemaker Procedures
In Hospital
Mortality Based Ratings
Heart Failure
Mortality In-Hospital
Mortality within 30 days
Heart Attack
Mortality In-Hospital
Mortality within 30 days
Valve Surgery
Mortality In-Hospital
Mortality within 30 days
Coronary Artery Bypass Graft (CABG) Surgery
Mortality In-Hospital
Mortality within 30 days
Coronary Interventional Procedures (Inpatient)
Mortality In-Hospital
Mortality within 30 days
Specialty Excellence Awards
Cardiac Surgery Excellence Award™
2023
Complication Based Ratings
Diabetic Emergencies
In Hospital
Mortality Based Ratings
Respiratory Failure
Mortality In-Hospital
Mortality within 30 days
Sepsis
Mortality In-Hospital
Mortality within 30 days
Pulmonary Embolism
Mortality In-Hospital
Mortality within 30 days
Complication Based Ratings
Gallbladder Removal Surgery
In Hospital
Mortality Based Ratings
Bowel Obstruction
Mortality In-Hospital
Mortality within 30 days
Colorectal Surgeries
Mortality In-Hospital
Mortality within 30 days
Upper Gastrointestinal Surgery
Mortality In-Hospital
Mortality within 30 days
Gastrointestinal Bleed
Mortality In-Hospital
Mortality within 30 days
Pancreatitis
Mortality In-Hospital
Mortality within 30 days
Specialty Excellence Awards
America’s 100 Best Hospitals for Gastrointestinal Care Award™
2025
Gastrointestinal Care Excellence Award™
2024
Complication Based Ratings
Gynecologic Procedures
In Hospital
Hysterectomy
In Hospital
Complication Based Ratings
C-Section Delivery
In Hospital
Vaginal Delivery
In Hospital
Mortality Based Ratings
Cranial Neurosurgery
Mortality In-Hospital
Mortality within 30 days
Stroke
Mortality In-Hospital
Mortality within 30 days
Complication Based Ratings
Total Knee Replacement
In Hospital
Hip Fracture Treatment
In Hospital
Hip Replacement
In Hospital
Complication Based Ratings
Outpatient Back and Neck Surgery (except Spinal Fusion)
In Hospital
Outpatient Total Knee Replacement
In Hospital
Outpatient Rotator Cuff Repair
In Hospital
Outpatient Total Hip Replacement
In Hospital
Complication Based Ratings
Outpatient Benign Prostatic Hyperplasia
In Hospital
Complication Based Ratings
Prostate Removal Surgery
In Hospital
Mortality Based Ratings
Pneumonia
Mortality In-Hospital
Mortality within 30 days
Chronic Obstructive Pulmonary Disease (COPD)
Mortality In-Hospital
Mortality within 30 days
Specialty Excellence Awards
Pulmonary Care Excellence Award™
2025, 2024, 2023
Complication Based Ratings
Spinal Fusion
In Hospital
Back and Neck Surgeries (without Spinal Fusion)
In Hospital
Complication Based Ratings
Carotid Procedures
In Hospital
Patient Experience
Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).
Learn more about patient experienceBaylor University Medical Center
National Average
Communication with nurses
Percent of patients who said that nurses always listened to them and explained things well
Responsiveness of hospital staff
Percent of patients who said they always received help quickly from hospital staff
Discharge Information
Percent of patients who said they were given information about recovering at home
Communication with doctors
Percent of patients who said that doctors always listened to them and explained things well
Care Transition
Percent of patients who said they understood their care needs when they left the hospital
Communication about medicines
Percent of patients who said that staff always explained medicines before giving them to patients
Baylor University Medical Center
National Average
Cleanliness
Percent of patients who said their room and bathroom were always kept clean
Quietness
Percent of patients who said the area around their rooms was always kept quiet at night
Providers
Provider Reviews
Apr 24 2025
Review for Dr. Jordan
She seemed not to listen to what I said. She kept interrupting until I finally said, "If you'll let me tell the symptoms perhaps you can give a diagnosis." I found her arrogant and uninterested in my medical problems.
Sam Staggs Apr 23 2025
Review for Dr. Jordan
Dr. Awan is professional and personable. He is no-nonsense and quick to diagnose. We definitely recommend him to those searching for a great dermatologist. Location of the McKinney office is excellent and extremely convenient (except for the new traffic caused by the rental home community...
Apr 22 2025
Review for Dr. Awan
I was looking for a doctor, but what I found was an eye surgery business. No concept of healthcare, just a guy who told me over and over that he’s done 20,000 of these surgeries and here’s a price list. What about insurance? He wouldn’t even consider it. This is how much it costs. “I’ve done...
Not a Patient Apr 21 2025
Review for Dr. Gilliland
Dr Tang Tang has been my primary provider for about 6 years. She is quick to disregard my input or further discussion. After I press the issue she arranges a test then refers me to a specialist when the test indicates she was wrong. Recently this happened with 3 separate big medical issues. In...
Apr 20 2025
Review for Dr. Tang
Location
Baylor University Medical Center
Frequently Asked Questions
Where is Baylor University Medical Center located?
Baylor University Medical Center is located at 3500 Gaston Ave, Dallas, TX 75246. Find other locations and directions on Healthgrades.
Has Baylor University Medical Center won any recent awards from Healthgrades?
Yes, Baylor University Medical Center has been awarded with America's 250 Best Hospitals Award™, America’s 100 Best Hospitals for Gastrointestinal Care Award™, America’s 100 Best Hospitals for Gastrointestinal Surgery Award™, and 4 more in the past two years.
Is Baylor University Medical Center highly rated with patients?
74% patients recommend this hospital. See Healthgrades for detailed clinical ratings by specialty.
Does Baylor University Medical Center score well in safety ratings?
Healthgrades tracks outcome ratings for 12 hospital services. View more details here.
How do I get in at Baylor University Medical Center?
Phone number, appointment information, and directions can be found on Healthgrades Baylor University Medical Center profile..
How does Baylor University Medical Center rank in terms of safety and outcomes?
Healthgrades provides detailed information on hospital safety and outcomes for patients. Click here to learn more about hospital safety.
She was rude, arrogant, and interrupted me each time I tried to describe my symptoms. I would never consider another consultation with her.