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Baylor Scott & White Medical Center-McKinney

Baylor Scott & White Medical Center-McKinney is a medical facility located in McKinney, TX. This hospital has been recognized for America's 100 Best Hospitals Award™, America's 250 Best Hospitals Award™, and more.

76%

Patient Experience Rating

11% higher than the national average

Awards

Healthgrades awards tell you which hospitals deliver superior quality care. Healthgrades evaluates hospital performance using objective quality measures including clinical outcomes and patient safety, as well as patient experience.

Learn more about our awards methodology

Hospital Quality Awards

America's 100 Best Hospitals Award™

America's 100 Best Hospitals Award™ (2025)

Top 2% in the nation for consistently delivering clinical quality year over year

America's 250 Best Hospitals Award™

America's 250 Best Hospitals Award™ (2025, 2024, 2023)

Top 5% in the nation for consistently delivering clinical quality

Patient Safety Excellence Award™

Patient Safety Excellence Award™ (2025)

Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications

Specialty Clinical Quality Awards

Pulmonary Care Excellence Award™

Pulmonary Care Excellence Award™ (2025)

Superior clinical outcomes in treating chronic obstructive pulmonary disease (COPD) and pneumonia

Stroke Care Excellence Award™

Stroke Care Excellence Award™ (2023)

Superior clinical outcomes in the care and treatment of stroke

Safety Ratings

How well a hospital safeguards patients from potential complications

No events relating to foreign objects left in body during a surgery or procedure

12 ratings were as expected

Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Complication Based Ratings

Procedure/ConditionIn Hospital

Appendectomy

In Hospital

Worse than Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Pacemaker Procedures

In Hospital

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Heart Attack

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Coronary Interventional Procedures (Inpatient)

Mortality In-Hospital

As Expected

Mortality within 30 days

Worse than Expected

Heart Failure

Mortality In-Hospital

Better than Expected

Mortality within 30 days

Better than Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Diabetic Emergencies

In Hospital

Worse than Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Sepsis

Mortality In-Hospital

Better than Expected

Mortality within 30 days

Better than Expected

Pulmonary Embolism

Mortality In-Hospital

Better than Expected

Mortality within 30 days

Better than Expected

Respiratory Failure

Mortality In-Hospital

Better than Expected

Mortality within 30 days

Better than Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Gallbladder Removal Surgery

In Hospital

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Colorectal Surgeries

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Upper Gastrointestinal Surgery

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Gastrointestinal Bleed

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Bowel Obstruction

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Pancreatitis

Mortality In-Hospital

As Expected

Mortality within 30 days

Better than Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Gynecologic Procedures

In Hospital

As Expected

Hysterectomy

In Hospital

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Vaginal Delivery

In Hospital

Worse than Expected

C-Section Delivery

In Hospital

Better than Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Stroke

Mortality In-Hospital

As Expected

Mortality within 30 days

Better than Expected

Cranial Neurosurgery

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Total Knee Replacement

In Hospital

Worse than Expected

Hip Fracture Treatment

In Hospital

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Outpatient Total Knee Replacement

In Hospital

Worse than Expected

Outpatient Total Hip Replacement

In Hospital

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Outpatient Benign Prostatic Hyperplasia

In Hospital

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Pneumonia

Mortality In-Hospital

Better than Expected

Mortality within 30 days

Better than Expected

Chronic Obstructive Pulmonary Disease (COPD)

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Specialty Excellence Awards

Pulmonary Care Excellence Award™

Pulmonary Care Excellence Award™

2025

Complication Based Ratings

Procedure/ConditionIn Hospital

Back and Neck Surgeries (without Spinal Fusion)

In Hospital

As Expected

Spinal Fusion

In Hospital

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Carotid Procedures

In Hospital

As Expected

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
76%

Patients who gave a rating of 9 or 10

10% higher than the national average

76%

Would definitely recommend

11% higher than the national average

Baylor Scott & White Medical Center-McKinney

National Average

Care Transition

Percent of patients who said they understood their care needs when they left the hospital

100%50%0%52%47%

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%77%76%

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%76%75%

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%86%84%

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%58%58%

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%58%57%

Baylor Scott & White Medical Center-McKinney

National Average

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%74%67%

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%69%55%

Providers

Provider Reviews

Dr Rehman is awesome. He is professional and takes time to explain the treatment and answer questions. Would highly recommend him

Apr 30 2025

Review for Dr. Rehman

Very informative and listened very good

Apr 30 2025

Review for Dr. Rehman

Dr. Bradley is the best! She’s knowledgeable; always takes time to explain things to us; doesn’t make us feel rushed; is wise & careful, but realistic; easy to talk to; great bedside manner; always allows us to ask as many questions as we need.

Apr 30 2025

Review for Dr. Bradley

Dr. Gaitonde’s expertise and his concern for his patients.

Apr 27 2025

Review for Dr. Gaitonde

Dealing with Doctor Okafor was the worst experience I have had with a Doctor all eighty years of my life. She was argumentative, intolerant and dismissive from beginning to end; and not at all interested in anything that I as patient had to say.For the safety of patients and the sake of the medical...

Apr 26 2025

Review for Dr. Okafor

Location

Baylor Scott & White Medical Center-McKinney

5252 W University Dr, McKinney TX 75071

CallDirections

(469) 764-1000

Frequently Asked Questions

Where is Baylor Scott & White Medical Center-McKinney located?

Baylor Scott & White Medical Center-McKinney is located at 5252 W University Dr, McKinney, TX 75071. Find other locations and directions on Healthgrades.

Has Baylor Scott & White Medical Center-McKinney won any recent awards from Healthgrades?

Yes, Baylor Scott & White Medical Center-McKinney has been awarded with America's 100 Best Hospitals Award™, America's 250 Best Hospitals Award™, Patient Safety Excellence Award™, and 2 more in the past two years.

Is Baylor Scott & White Medical Center-McKinney highly rated with patients?

76% patients recommend this hospital. See Healthgrades for detailed clinical ratings by specialty.

Does Baylor Scott & White Medical Center-McKinney score well in safety ratings?

Healthgrades tracks outcome ratings for 12 hospital services. View more details here.

How do I get in at Baylor Scott & White Medical Center-McKinney?

Phone number, appointment information, and directions can be found on Healthgrades Baylor Scott & White Medical Center-McKinney profile..

How does Baylor Scott & White Medical Center-McKinney rank in terms of safety and outcomes?

Healthgrades provides detailed information on hospital safety and outcomes for patients. Click here to learn more about hospital safety.

Contact Us

5252 W University Dr

McKinney, TX 75071

Directions

(469) 764-1000