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Baylor Scott and White Medical Center-Austin

Explore care at Baylor Scott and White Medical Center-Austin in Austin, TX, and compare its services, physicians, and hospital ratings on Healthgrades. Find the best healthcare options for your needs, all in one place.

85%

Patient Experience Rating

12% higher than the national average

Safety Ratings

How well a hospital safeguards patients from potential complications

No events relating to foreign objects left in body during a surgery or procedure

1 rating was worse than expected

  • Bloodstream infection following surgery

10 ratings were as expected

Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Heart Failure

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Sepsis

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Bowel Obstruction

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Pneumonia

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
87%

Patients who gave a rating of 9 or 10

12% higher than the national average

85%

Would definitely recommend

12% higher than the national average

Baylor Scott and White Medical Center-Austin

National Average

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%85%82%

Care Transition

Percent of patients who said they understood their care needs when they left the hospital

100%50%0%55%54%

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%89%88%

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%85%82%

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%73%71%

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%54%65%

Baylor Scott and White Medical Center-Austin

National Average

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%83%77%

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%75%67%

Providers

Provider Reviews

Very efficient

Apr 13 2025

Review for Dr. Casstevens

It was my first visit and it was a very short one period so far.I'm very pleased

Apr 13 2025

Review for Dr. Drummond

Right on

Apr 13 2025

Review for Dr. Velji

Takes the time to listen and discuss any concerns I have.. Shows a genuine concern for my well being. Goes above and beyond to insure I have the tools and medications needed to insure my health.

Apr 13 2025

Review for Dr. Marwaha

Excellent Care.

Apr 13 2025

Review for Dr. Baldacchino

Location

Baylor Scott and White Medical Center-Austin

5245 W Highway 290, Austin TX 78735

CallDirections

(512) 654-2100

Frequently Asked Questions

Where is Baylor Scott and White Medical Center-Austin located?

Baylor Scott and White Medical Center-Austin is located at 5245 W Highway 290, Austin, TX 78735. Find other locations and directions on Healthgrades.

Has Baylor Scott and White Medical Center-Austin won any recent awards from Healthgrades?

No, Baylor Scott and White Medical Center-Austin has not won any awards in the past few years. Search for Hospitals on Healthgrades to find more.

Is Baylor Scott and White Medical Center-Austin highly rated with patients?

85% patients recommend this hospital. See Healthgrades for detailed clinical ratings by specialty.

Does Baylor Scott and White Medical Center-Austin score well in safety ratings?

Healthgrades tracks outcome ratings for 11 hospital services. View more details here.

How do I get in at Baylor Scott and White Medical Center-Austin?

Phone number, appointment information, and directions can be found on Healthgrades Baylor Scott and White Medical Center-Austin profile..

How does Baylor Scott and White Medical Center-Austin rank in terms of safety and outcomes?

Healthgrades provides detailed information on hospital safety and outcomes for patients. Click here to learn more about hospital safety.

Contact Us

5245 W Highway 290

Austin, TX 78735

Directions

(512) 654-2100