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Bayhealth Hospital, Sussex

Bayhealth Hospital, Sussex is a medical facility located in Milford, DE. This hospital has been recognized for Outstanding Patient Experience Award™, Pulmonary Care Excellence Award™, and more.

69%

Patient Experience Rating

4% higher than the national average

Awards

Healthgrades awards tell you which hospitals deliver superior quality care. Healthgrades evaluates hospital performance using objective quality measures including clinical outcomes and patient safety, as well as patient experience.

Learn more about our awards methodology

Hospital Quality Awards

Outstanding Patient Experience Award™

Outstanding Patient Experience Award™ (2022)

Top in the nation for overall patient experience based on nine measures related to doctor and nurse communication, hospital cleanliness and noise levels, and medication and post-discharge care instructions

Specialty Clinical Quality Awards

Pulmonary Care Excellence Award™

Pulmonary Care Excellence Award™ (2023)

Superior clinical outcomes in treating chronic obstructive pulmonary disease (COPD) and pneumonia

Stroke Care Excellence Award™

Stroke Care Excellence Award™ (2023)

Superior clinical outcomes in the care and treatment of stroke

Safety Ratings

How well a hospital safeguards patients from potential complications

No events relating to foreign objects left in body during a surgery or procedure

2 ratings were worse than expected

  • Pressure sores or bed sores acquired in the hospital
  • Breakdown of abdominal incision site

9 ratings were as expected

Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Heart Attack

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Heart Failure

Mortality In-Hospital

As Expected

Mortality within 30 days

Better than Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Diabetic Emergencies

In Hospital

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Pulmonary Embolism

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Respiratory Failure

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Sepsis

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Upper Gastrointestinal Surgery

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Colorectal Surgeries

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Gastrointestinal Bleed

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Bowel Obstruction

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Stroke

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Hip Fracture Treatment

In Hospital

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Outpatient Total Hip Replacement

In Hospital

Worse than Expected

Outpatient Total Knee Replacement

In Hospital

Worse than Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Pneumonia

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Chronic Obstructive Pulmonary Disease (COPD)

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Specialty Excellence Awards

Pulmonary Care Excellence Award™

Pulmonary Care Excellence Award™

2023

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
68%

Patients who gave a rating of 9 or 10

2% higher than the national average

69%

Would definitely recommend

4% higher than the national average

Bayhealth Hospital, Sussex

National Average

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%72%76%

Care Transition

Percent of patients who said they understood their care needs when they left the hospital

100%50%0%47%47%

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%76%75%

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%88%84%

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%56%57%

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%56%58%

Bayhealth Hospital, Sussex

National Average

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%62%55%

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%75%67%

Providers

Provider Reviews

This was my first appt with Dr. Mukherjee. He was cordial, informative, thorough with his examination. I look forward to the results of my bloodwork and my appt with him again in six months.

Apr 23 2025

Review for Dr. Mukherjee

Dr. Mukherjee has excellent interpersonal skills, asks pertinent questions regarding my overall health and conducts thorough exams.

Apr 21 2025

Review for Dr. Mukherjee

Care was very good and staff was pleasant.

Apr 21 2025

Review for Dr. Degroot

Dr. Andrews has been my Dermatologist for over 15 years. His medical analysis has been spot on. I highly recommend his service.

Apr 18 2025

Review for Dr. Andrews

Dr Mashek is always very pleasant and does a great skin check

Apr 18 2025

Review for Dr. Mashek

Location

Bayhealth Hospital, Sussex

100 Wellness Way, Milford DE 19963

CallDirections

(302) 422-3311

Frequently Asked Questions

Where is Bayhealth Hospital, Sussex located?

Bayhealth Hospital, Sussex is located at 100 Wellness Way, Milford, DE 19963. Find other locations and directions on Healthgrades.

Has Bayhealth Hospital, Sussex won any recent awards from Healthgrades?

Yes, Bayhealth Hospital, Sussex has been awarded with Outstanding Patient Experience Award™, Pulmonary Care Excellence Award™, and Stroke Care Excellence Award™ in the past two years.

Is Bayhealth Hospital, Sussex highly rated with patients?

69% patients recommend this hospital. See Healthgrades for detailed clinical ratings by specialty.

Does Bayhealth Hospital, Sussex score well in safety ratings?

Healthgrades tracks outcome ratings for 11 hospital services. View more details here.

How do I get in at Bayhealth Hospital, Sussex?

Phone number, appointment information, and directions can be found on Healthgrades Bayhealth Hospital, Sussex profile..

How does Bayhealth Hospital, Sussex rank in terms of safety and outcomes?

Healthgrades provides detailed information on hospital safety and outcomes for patients. Click here to learn more about hospital safety.

Contact Us

100 Wellness Way

Milford, DE 19963

Directions

(302) 422-3311