Baptist Memorial Hospital-Union County
Baptist Memorial Hospital-Union County is a medical facility located in New Albany, MS. This hospital has been recognized for Outstanding Patient Experience Award™.
Patient Experience Rating
15% higher than the national average
Awards
Healthgrades awards tell you which hospitals deliver superior quality care. Healthgrades evaluates hospital performance using objective quality measures including clinical outcomes and patient safety, as well as patient experience.
Learn more about our awards methodologyHospital Quality Awards
Outstanding Patient Experience Award™ (2024, 2023, 2022)
Top in the nation for overall patient experience based on nine measures related to doctor and nurse communication, hospital cleanliness and noise levels, and medication and post-discharge care instructions
Hospital Quality
Clinical Ratings
Research hospital performance and talk to your doctor about what's right for you
Mortality Based Ratings
Heart Failure
Mortality In-Hospital
Mortality within 30 days
Mortality Based Ratings
Sepsis
Mortality In-Hospital
Mortality within 30 days
Respiratory Failure
Mortality In-Hospital
Mortality within 30 days
Complication Based Ratings
Gallbladder Removal Surgery
In Hospital
Mortality Based Ratings
Bowel Obstruction
Mortality In-Hospital
Mortality within 30 days
Gastrointestinal Bleed
Mortality In-Hospital
Mortality within 30 days
Mortality Based Ratings
Stroke
Mortality In-Hospital
Mortality within 30 days
Complication Based Ratings
Hip Fracture Treatment
In Hospital
Complication Based Ratings
Outpatient Total Knee Replacement
In Hospital
Mortality Based Ratings
Pneumonia
Mortality In-Hospital
Mortality within 30 days
Chronic Obstructive Pulmonary Disease (COPD)
Mortality In-Hospital
Mortality within 30 days
Patient Experience
Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).
Learn more about patient experienceBaptist Memorial Hospital-Union County
National Average
Communication with nurses
Percent of patients who said that nurses always listened to them and explained things well
Communication with doctors
Percent of patients who said that doctors always listened to them and explained things well
Discharge Information
Percent of patients who said they were given information about recovering at home
Responsiveness of hospital staff
Percent of patients who said they always received help quickly from hospital staff
Care Transition
Percent of patients who said they understood their care needs when they left the hospital
Communication about medicines
Percent of patients who said that staff always explained medicines before giving them to patients
Baptist Memorial Hospital-Union County
National Average
Cleanliness
Percent of patients who said their room and bathroom were always kept clean
Quietness
Percent of patients who said the area around their rooms was always kept quiet at night
Providers
Provider Reviews
Apr 22 2025
Review for Dr. Arre
5-Stars - Exceptional experience! A truly genuine and sincere gentleman, Dr. Kyle Smith is a phenomenal surgeon. He’s extremely technical, while also demonstrating the ability to genuinely connect with his patients. His care for you as a person is evident in the way he patiently listens and responds...
Apr 08 2025
Review for Dr. Smith
Location
Baptist Memorial Hospital-Union County
Frequently Asked Questions
Where is Baptist Memorial Hospital-Union County located?
Baptist Memorial Hospital-Union County is located at 200 State Highway 30 W, New Albany, MS 38652. Find other locations and directions on Healthgrades.
Has Baptist Memorial Hospital-Union County won any recent awards from Healthgrades?
Yes, Baptist Memorial Hospital-Union County has been awarded with Outstanding Patient Experience Award™ in the past two years.
Is Baptist Memorial Hospital-Union County highly rated with patients?
80% patients recommend this hospital. See Healthgrades for detailed clinical ratings by specialty.
Does Baptist Memorial Hospital-Union County score well in safety ratings?
Healthgrades tracks outcome ratings for 11 hospital services. View more details here.
How do I get in at Baptist Memorial Hospital-Union County?
Phone number, appointment information, and directions can be found on Healthgrades Baptist Memorial Hospital-Union County profile..
How does Baptist Memorial Hospital-Union County rank in terms of safety and outcomes?
Healthgrades provides detailed information on hospital safety and outcomes for patients. Click here to learn more about hospital safety.
Physician did not perform history or physical examination. Physician administered an IV medication that interacts with medication the patient takes and can cause serious bleeding; she did this prior to knowing or asking for a current med list. Physician had a condescending demeanor.