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Avon Hospital at Richard E. Jacobs Campus

Avon Hospital at Richard E. Jacobs Campus is a medical facility located in Avon, OH. This hospital has been recognized for Patient Safety Excellence Award™, Outstanding Patient Experience Award™, and more.

81%

Patient Experience Rating

16% higher than the national average

Awards

Healthgrades awards tell you which hospitals deliver superior quality care. Healthgrades evaluates hospital performance using objective quality measures including clinical outcomes and patient safety, as well as patient experience.

Learn more about our awards methodology

Hospital Quality Awards

Patient Safety Excellence Award™

Patient Safety Excellence Award™ (2025, 2024, 2023)

Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications

Outstanding Patient Experience Award™

Outstanding Patient Experience Award™ (2024, 2023, 2022)

Top in the nation for overall patient experience based on nine measures related to doctor and nurse communication, hospital cleanliness and noise levels, and medication and post-discharge care instructions

Specialty Clinical Quality Awards

Gastrointestinal Care Excellence Award™

Gastrointestinal Care Excellence Award™ (2025, 2023)

Superior clinical outcomes in colorectal surgeries, gallbladder removal, upper gastrointestinal surgery, and treating bowel obstruction, gastrointestinal bleeds, and pancreatitis

Pulmonary Care Excellence Award™

Pulmonary Care Excellence Award™ (2025, 2024, 2023)

Superior clinical outcomes in treating chronic obstructive pulmonary disease (COPD) and pneumonia

Gastrointestinal Surgery Excellence Award™

Gastrointestinal Surgery Excellence Award™ (2023)

Superior clinical outcomes in bowel obstruction treatment, colorectal surgeries, gallbladder removal, and upper gastrointestinal surgery

Safety Ratings

How well a hospital safeguards patients from potential complications

No events relating to foreign objects left in body during a surgery or procedure

1 rating was better than expected

10 ratings were as expected

Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Heart Attack

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Heart Failure

Mortality In-Hospital

Better than Expected

Mortality within 30 days

Better than Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Diabetic Emergencies

In Hospital

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Respiratory Failure

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Pulmonary Embolism

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Sepsis

Mortality In-Hospital

Better than Expected

Mortality within 30 days

Better than Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Gallbladder Removal Surgery

In Hospital

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Gastrointestinal Bleed

Mortality In-Hospital

Better than Expected

Mortality within 30 days

Better than Expected

Upper Gastrointestinal Surgery

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Bowel Obstruction

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Colorectal Surgeries

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Pancreatitis

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Specialty Excellence Awards

Gastrointestinal Care Excellence Award™

Gastrointestinal Care Excellence Award™

2025, 2023

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Stroke

Mortality In-Hospital

Better than Expected

Mortality within 30 days

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Total Knee Replacement

In Hospital

As Expected

Hip Fracture Treatment

In Hospital

As Expected

Hip Replacement

In Hospital

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Outpatient Total Knee Replacement

In Hospital

Worse than Expected

Outpatient Total Hip Replacement

In Hospital

Worse than Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Pneumonia

Mortality In-Hospital

Better than Expected

Mortality within 30 days

As Expected

Chronic Obstructive Pulmonary Disease (COPD)

Mortality In-Hospital

Better than Expected

Mortality within 30 days

As Expected

Specialty Excellence Awards

Pulmonary Care Excellence Award™

Pulmonary Care Excellence Award™

2025, 2024, 2023

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
78%

Patients who gave a rating of 9 or 10

12% higher than the national average

81%

Would definitely recommend

16% higher than the national average

Avon Hospital at Richard E. Jacobs Campus

National Average

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%80%76%

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%63%58%

Care Transition

Percent of patients who said they understood their care needs when they left the hospital

100%50%0%56%47%

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%61%57%

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%88%84%

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%83%75%

Avon Hospital at Richard E. Jacobs Campus

National Average

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%73%67%

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%68%55%

Providers

Provider Reviews

I was referred to a general surgeon but chose to contact Dr. Champagne instead. He did an amazing job with my sister, so had heard good things about him. I was so glad I went to him! He performed my surgery with minimal cutting and used alternative techniques instead. This made recovery much...

Apr 29 2025

Review for Dr. Champagne

Dr. Bunyard was my rheumatologist yrs ago when I had my 1st stroke and was first diagnosed with Lupus APS. He was new to me by a few mos., but as most are saying is true, WHAT A PHENOMENAL DOC!! His bedside manner then and what I am reading to date is impeccable and I wish (clicking my heals 3...

Lisa Sheffield Apr 29 2025

Review for Dr. Bunyard

What a refreshing, rare and exceptional doctor she is. Being a chronic, hospital patient with many ailments over the decades, I have yet to see the bedside manner, knowledge, kindness, intelligence and all around excellence as I have witnessed in Dr. Defabio. I was actually moved to tears due to her...

Cecilia Apr 27 2025

Review for Dr. Defabio

Absolutely best cardiologist I have ever seen!! Very thorough and he listens and addressed any concerns we had. He had done several device changes for me and since he no longer does the procedure has referred me to Dr Chung and still followed everything!! Thank you Dr Castle for being a fantastic...

Sharon Apr 26 2025

Review for Dr. Castle

Kind, compassionate and trustworthy. My surgery and recovery was perfect.

Apr 24 2025

Review for Dr. Gutnick

Location

Avon Hospital at Richard E. Jacobs Campus

33300 Cleveland Clinic Blvd, Avon OH 44011

CallDirections

(440) 695-5000

Frequently Asked Questions

Where is Avon Hospital at Richard E. Jacobs Campus located?

Avon Hospital at Richard E. Jacobs Campus is located at 33300 Cleveland Clinic Blvd, Avon, OH 44011. Find other locations and directions on Healthgrades.

Has Avon Hospital at Richard E. Jacobs Campus won any recent awards from Healthgrades?

Yes, Avon Hospital at Richard E. Jacobs Campus has been awarded with Patient Safety Excellence Award™, Outstanding Patient Experience Award™, Gastrointestinal Care Excellence Award™, and 2 more in the past two years.

Is Avon Hospital at Richard E. Jacobs Campus highly rated with patients?

78% patients recommend this hospital. See Healthgrades for detailed clinical ratings by specialty.

Does Avon Hospital at Richard E. Jacobs Campus score well in safety ratings?

Healthgrades tracks outcome ratings for 11 hospital services. View more details here.

How do I get in at Avon Hospital at Richard E. Jacobs Campus?

Phone number, appointment information, and directions can be found on Healthgrades Avon Hospital at Richard E. Jacobs Campus profile..

How does Avon Hospital at Richard E. Jacobs Campus rank in terms of safety and outcomes?

Healthgrades provides detailed information on hospital safety and outcomes for patients. Click here to learn more about hospital safety.

Contact Us

33300 Cleveland Clinic Blvd

Avon, OH 44011

Directions

(440) 695-5000