Avera McKennan Hospital and University Health Center
Avera McKennan Hospital and University Health Center is a medical facility located in Sioux Falls, SD. This hospital has been recognized for America's 250 Best Hospitals Award™, Outstanding Patient Experience Award™, and more.
Patient Experience Rating
10% higher than the national average
Awards
Healthgrades awards tell you which hospitals deliver superior quality care. Healthgrades evaluates hospital performance using objective quality measures including clinical outcomes and patient safety, as well as patient experience.
Learn more about our awards methodologyHospital Quality Awards
America's 250 Best Hospitals Award™ (2025, 2024)
Top 5% in the nation for consistently delivering clinical quality
Outstanding Patient Experience Award™ (2024, 2023, 2022)
Top in the nation for overall patient experience based on nine measures related to doctor and nurse communication, hospital cleanliness and noise levels, and medication and post-discharge care instructions
Specialty Clinical Quality Awards
America’s 100 Best Hospitals for Critical Care Award™ (2025)
Superior clinical outcomes in treating pulmonary embolism, respiratory system failure, sepsis, and diabetic emergencies
Critical Care Excellence Award™ (2024, 2023)
Superior clinical outcomes in treating pulmonary embolism, respiratory system failure, sepsis, and diabetic emergencies
Joint Replacement Excellence Award™ (2024)
Superior clinical outcomes in knee and hip replacement
Pulmonary Care Excellence Award™ (2024, 2023)
Superior clinical outcomes in treating chronic obstructive pulmonary disease (COPD) and pneumonia
Hospital Quality
Clinical Ratings
Research hospital performance and talk to your doctor about what's right for you
Mortality Based Ratings
Heart Attack
Mortality In-Hospital
Mortality within 30 days
Heart Failure
Mortality In-Hospital
Mortality within 30 days
Complication Based Ratings
Diabetic Emergencies
In Hospital
Mortality Based Ratings
Sepsis
Mortality In-Hospital
Mortality within 30 days
Respiratory Failure
Mortality In-Hospital
Mortality within 30 days
Pulmonary Embolism
Mortality In-Hospital
Mortality within 30 days
Specialty Excellence Awards
America’s 100 Best Hospitals for Critical Care Award™
2025
Critical Care Excellence Award™
2024, 2023
Complication Based Ratings
Gallbladder Removal Surgery
In Hospital
Mortality Based Ratings
Upper Gastrointestinal Surgery
Mortality In-Hospital
Mortality within 30 days
Bowel Obstruction
Mortality In-Hospital
Mortality within 30 days
Pancreatitis
Mortality In-Hospital
Mortality within 30 days
Colorectal Surgeries
Mortality In-Hospital
Mortality within 30 days
Gastrointestinal Bleed
Mortality In-Hospital
Mortality within 30 days
Mortality Based Ratings
Stroke
Mortality In-Hospital
Mortality within 30 days
Cranial Neurosurgery
Mortality In-Hospital
Mortality within 30 days
Complication Based Ratings
Total Knee Replacement
In Hospital
Hip Fracture Treatment
In Hospital
Hip Replacement
In Hospital
Complication Based Ratings
Outpatient Total Knee Replacement
In Hospital
Outpatient Back and Neck Surgery (except Spinal Fusion)
In Hospital
Outpatient Total Hip Replacement
In Hospital
Outpatient Rotator Cuff Repair
In Hospital
Complication Based Ratings
Outpatient Benign Prostatic Hyperplasia
In Hospital
Complication Based Ratings
Prostate Removal Surgery
In Hospital
Transurethral Prostate Resection Surgery
In Hospital
Mortality Based Ratings
Chronic Obstructive Pulmonary Disease (COPD)
Mortality In-Hospital
Mortality within 30 days
Pneumonia
Mortality In-Hospital
Mortality within 30 days
Specialty Excellence Awards
Pulmonary Care Excellence Award™
2024, 2023
Complication Based Ratings
Spinal Fusion
In Hospital
Back and Neck Surgeries (without Spinal Fusion)
In Hospital
Complication Based Ratings
Carotid Procedures
In Hospital
Patient Experience
Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).
Learn more about patient experienceAvera McKennan Hospital and University Health Center
National Average
Discharge Information
Percent of patients who said they were given information about recovering at home
Care Transition
Percent of patients who said they understood their care needs when they left the hospital
Communication about medicines
Percent of patients who said that staff always explained medicines before giving them to patients
Communication with nurses
Percent of patients who said that nurses always listened to them and explained things well
Communication with doctors
Percent of patients who said that doctors always listened to them and explained things well
Responsiveness of hospital staff
Percent of patients who said they always received help quickly from hospital staff
Avera McKennan Hospital and University Health Center
National Average
Quietness
Percent of patients who said the area around their rooms was always kept quiet at night
Cleanliness
Percent of patients who said their room and bathroom were always kept clean
Providers
Provider Reviews
Apr 23 2025
Review for Dr. Hurd
He is such a great Dr. He fixed my shoulder with no problems at all. I would recommend him to family and friends.
Apr 23 2025
Review for Dr. Hurd
Dr Jones is a great doctor and cares for his patients. He goes over and above to make sure you are comfortable
Apr 22 2025
Review for Dr. Jones Jr
I had my shoulder replaced 1 year ago! So happy with the results! Dr. Baumgarten and the staff are very professional and caring! I definitely recommend Dr Baumgarten!
Apr 22 2025
Review for Dr. Baumgarten
Location
Avera McKennan Hospital and University Health Center
Frequently Asked Questions
Where is Avera McKennan Hospital and University Health Center located?
Avera McKennan Hospital and University Health Center is located at 1325 S Cliff Ave, Sioux Falls, SD 57105. Find other locations and directions on Healthgrades.
Has Avera McKennan Hospital and University Health Center won any recent awards from Healthgrades?
Yes, Avera McKennan Hospital and University Health Center has been awarded with America's 250 Best Hospitals Award™, Outstanding Patient Experience Award™, America’s 100 Best Hospitals for Critical Care Award™, and 3 more in the past two years.
Is Avera McKennan Hospital and University Health Center highly rated with patients?
72% patients recommend this hospital. See Healthgrades for detailed clinical ratings by specialty.
Does Avera McKennan Hospital and University Health Center score well in safety ratings?
Healthgrades tracks outcome ratings for 12 hospital services. View more details here.
How do I get in at Avera McKennan Hospital and University Health Center?
Phone number, appointment information, and directions can be found on Healthgrades Avera McKennan Hospital and University Health Center profile..
How does Avera McKennan Hospital and University Health Center rank in terms of safety and outcomes?
Healthgrades provides detailed information on hospital safety and outcomes for patients. Click here to learn more about hospital safety.
The nurses were very kind and helpful. The PA I visited with was very kind. Also did a good job of explaining the dos and don’t with my shoulder replacement. Also suggested for another checkup in a year. Only because there was so much damage before the surgery. And make sure things are still going...