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Ascension Borgess Hospital

Ascension Borgess Hospital is a medical facility located in Kalamazoo, MI. This hospital has been recognized for America's 100 Best Hospitals Award™, America's 250 Best Hospitals Award™, and more.

67%

Patient Experience Rating

2% higher than the national average

Awards

Healthgrades awards tell you which hospitals deliver superior quality care. Healthgrades evaluates hospital performance using objective quality measures including clinical outcomes and patient safety, as well as patient experience.

Learn more about our awards methodology

Hospital Quality Awards

America's 100 Best Hospitals Award™

America's 100 Best Hospitals Award™ (2025, 2024)

Top 2% in the nation for consistently delivering clinical quality year over year

America's 250 Best Hospitals Award™

America's 250 Best Hospitals Award™ (2025, 2024, 2023)

Top 5% in the nation for consistently delivering clinical quality

Patient Safety Excellence Award™

Patient Safety Excellence Award™ (2023)

Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications

Surgical Care Excellence Award™

Surgical Care Excellence Award™ (2025)

Superior clinical outcomes in surgical care across 15 of the most common in-hospital surgical procedures including cardiac, vascular, joint replacement, prostate, spine, and gastrointestinal surgeries

Specialty Clinical Quality Awards

America’s 100 Best Hospitals for Cardiac Care Award™

America’s 100 Best Hospitals for Cardiac Care Award™ (2025, 2024, 2023)

Superior clinical outcomes in heart bypass surgery, coronary interventional procedures, heart attack treatment, heart failure treatment, and heart valve surgery

America’s 100 Best Hospitals for Joint Replacement Award™

America’s 100 Best Hospitals for Joint Replacement Award™ (2025, 2024, 2023)

Superior clinical outcomes in knee and hip replacement

America’s 100 Best Hospitals for Pulmonary Care Award™

America’s 100 Best Hospitals for Pulmonary Care Award™ (2025, 2024, 2023)

Superior clinical outcomes in treating chronic obstructive pulmonary disease (COPD) and pneumonia

America’s 100 Best Hospitals for Spine Surgery Award™

America’s 100 Best Hospitals for Spine Surgery Award™ (2025)

Superior clinical outcomes in back and neck surgeries and spinal fusion procedures

America’s 50 Best Hospitals for Vascular Surgery Award™

America’s 50 Best Hospitals for Vascular Surgery Award™ (2025)

Superior clinical outcomes in abdominal aortic aneurysm repair, carotid surgery, and peripheral vascular bypass surgery

Critical Care Excellence Award™

Critical Care Excellence Award™ (2025, 2023)

Superior clinical outcomes in treating pulmonary embolism, respiratory system failure, sepsis, and diabetic emergencies

Gastrointestinal Care Excellence Award™

Gastrointestinal Care Excellence Award™ (2025)

Superior clinical outcomes in colorectal surgeries, gallbladder removal, upper gastrointestinal surgery, and treating bowel obstruction, gastrointestinal bleeds, and pancreatitis

Stroke Care Excellence Award™

Stroke Care Excellence Award™ (2025)

Superior clinical outcomes in the care and treatment of stroke

America’s 100 Best Hospitals for Stroke Care Award™

America’s 100 Best Hospitals for Stroke Care Award™ (2024, 2023)

Superior clinical outcomes in the care and treatment of stroke

Cranial Neurosurgery Excellence Award™

Cranial Neurosurgery Excellence Award™ (2024, 2023)

Superior clinical outcomes in cranial neurosurgery

Neurosciences Excellence Award™

Neurosciences Excellence Award™ (2024, 2023)

Superior clinical outcomes in stroke care and cranial neurosurgery

America’s 100 Best Hospitals for Gastrointestinal Care Award™

America’s 100 Best Hospitals for Gastrointestinal Care Award™ (2023)

Superior clinical outcomes in colorectal surgeries, gallbladder removal, upper gastrointestinal surgery, and treating bowel obstruction, gastrointestinal bleeds, and pancreatitis

Safety Ratings

How well a hospital safeguards patients from potential complications

No events relating to foreign objects left in body during a surgery or procedure

1 rating was worse than expected

  • Accidental cut, puncture, perforation or hemorrhage during medical care

2 ratings were better than expected

9 ratings were as expected

Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Complication Based Ratings

Procedure/ConditionIn Hospital

Defibrillator Procedures

In Hospital

As Expected

Pacemaker Procedures

In Hospital

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Heart Attack

Mortality In-Hospital

Better than Expected

Mortality within 30 days

Better than Expected

Coronary Artery Bypass Graft (CABG) Surgery

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Heart Failure

Mortality In-Hospital

Better than Expected

Mortality within 30 days

As Expected

Valve Surgery

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Coronary Interventional Procedures (Inpatient)

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Specialty Excellence Awards

America’s 100 Best Hospitals for Cardiac Care Award™

America’s 100 Best Hospitals for Cardiac Care Award™

2025, 2024, 2023

Complication Based Ratings

Procedure/ConditionIn Hospital

Diabetic Emergencies

In Hospital

Better than Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Pulmonary Embolism

Mortality In-Hospital

Better than Expected

Mortality within 30 days

Better than Expected

Respiratory Failure

Mortality In-Hospital

Better than Expected

Mortality within 30 days

Better than Expected

Sepsis

Mortality In-Hospital

Better than Expected

Mortality within 30 days

Better than Expected

Specialty Excellence Awards

Critical Care Excellence Award™

Critical Care Excellence Award™

2025, 2023

Complication Based Ratings

Procedure/ConditionIn Hospital

Gallbladder Removal Surgery

In Hospital

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Pancreatitis

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Upper Gastrointestinal Surgery

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Gastrointestinal Bleed

Mortality In-Hospital

Better than Expected

Mortality within 30 days

Better than Expected

Bowel Obstruction

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Colorectal Surgeries

Mortality In-Hospital

Better than Expected

Mortality within 30 days

Better than Expected

Specialty Excellence Awards

Gastrointestinal Care Excellence Award™

Gastrointestinal Care Excellence Award™

2025

America’s 100 Best Hospitals for Gastrointestinal Care Award™

America’s 100 Best Hospitals for Gastrointestinal Care Award™

2023

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Stroke

Mortality In-Hospital

Better than Expected

Mortality within 30 days

Better than Expected

Cranial Neurosurgery

Mortality In-Hospital

Better than Expected

Mortality within 30 days

As Expected

Specialty Excellence Awards

Cranial Neurosurgery Excellence Award™

Cranial Neurosurgery Excellence Award™

2024, 2023

Neurosciences Excellence Award™

Neurosciences Excellence Award™

2024, 2023

Complication Based Ratings

Procedure/ConditionIn Hospital

Hip Replacement

In Hospital

Better than Expected

Total Knee Replacement

In Hospital

Better than Expected

Hip Fracture Treatment

In Hospital

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Outpatient Back and Neck Surgery (except Spinal Fusion)

In Hospital

Better than Expected

Outpatient Rotator Cuff Repair

In Hospital

As Expected

Outpatient Total Knee Replacement

In Hospital

As Expected

Outpatient Total Hip Replacement

In Hospital

Better than Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Pneumonia

Mortality In-Hospital

Better than Expected

Mortality within 30 days

Better than Expected

Chronic Obstructive Pulmonary Disease (COPD)

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Specialty Excellence Awards

America’s 100 Best Hospitals for Pulmonary Care Award™

America’s 100 Best Hospitals for Pulmonary Care Award™

2025, 2024, 2023

Complication Based Ratings

Procedure/ConditionIn Hospital

Back and Neck Surgeries (without Spinal Fusion)

In Hospital

Better than Expected

Spinal Fusion

In Hospital

Better than Expected

Specialty Excellence Awards

America’s 100 Best Hospitals for Spine Surgery Award™

America’s 100 Best Hospitals for Spine Surgery Award™

2025

Complication Based Ratings

Procedure/ConditionIn Hospital

Carotid Procedures

In Hospital

Better than Expected

Abdominal Aortic Aneurysm Repair

In Hospital

Better than Expected

Specialty Excellence Awards

America’s 50 Best Hospitals for Vascular Surgery Award™

America’s 50 Best Hospitals for Vascular Surgery Award™

2025

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
64%

Patients who gave a rating of 9 or 10

2% lower than the national average

67%

Would definitely recommend

2% higher than the national average

Ascension Borgess Hospital

National Average

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%73%75%

Care Transition

Percent of patients who said they understood their care needs when they left the hospital

100%50%0%47%47%

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%73%76%

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%59%57%

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%56%58%

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%88%84%

Ascension Borgess Hospital

National Average

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%60%67%

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%57%55%

Providers

Provider Reviews

He is amazing. Went in to have a Scope done on a Thursday he found Cancer and he had me into Surgery the following Wednesday.

Apr 22 2025

Review for Dr. Elian

The most compassionate, highly educated OBGYN. My daughter also goes to him. So hard to find someone who listens to your needs. He is very knowledgeable and caring and describes everything beforehand. Highly recommend. Preformed a biopsy in office and made me feel cared for the whole time. ...

Apr 22 2025

Review for Dr. Rangrass

Dr Shaikh has been an important part of our family’s healthcare. Highly recommend.

Apr 21 2025

Review for Dr. Shaikh

Dr. Darey’s been my doctor for five years, and she never fails to help me, educate me, and care for me. I’m so grateful for her expertise and kindness. Her staff is amazing, too.

Apr 21 2025

Review for Dr. Darey

Dr. Darey is truly one of a kind. From the moment you walk into the office, you feel seen, heard, and cared for. She takes the time to listen—not just to symptoms, but to the whole person. I never feel rushed during appointments, and her compassion, knowledge, and thorough approach always leave me...

Apr 21 2025

Review for Dr. Darey

Location

Ascension Borgess Hospital

1521 Gull Rd, Kalamazoo MI 49048

CallDirections

(269) 226-7000

Frequently Asked Questions

Where is Ascension Borgess Hospital located?

Ascension Borgess Hospital is located at 1521 Gull Rd, Kalamazoo, MI 49048. Find other locations and directions on Healthgrades.

Has Ascension Borgess Hospital won any recent awards from Healthgrades?

Yes, Ascension Borgess Hospital has been awarded with America's 100 Best Hospitals Award™, America's 250 Best Hospitals Award™, Patient Safety Excellence Award™, and 13 more in the past two years.

Is Ascension Borgess Hospital highly rated with patients?

67% patients recommend this hospital. See Healthgrades for detailed clinical ratings by specialty.

Does Ascension Borgess Hospital score well in safety ratings?

Healthgrades tracks outcome ratings for 12 hospital services. View more details here.

How do I get in at Ascension Borgess Hospital?

Phone number, appointment information, and directions can be found on Healthgrades Ascension Borgess Hospital profile..

How does Ascension Borgess Hospital rank in terms of safety and outcomes?

Healthgrades provides detailed information on hospital safety and outcomes for patients. Click here to learn more about hospital safety.

Contact Us

1521 Gull Rd

Kalamazoo, MI 49048

Directions

(269) 226-7000