

Anna Jaques Hospital
Anna Jaques Hospital is a medical facility located in Newburyport, MA. This hospital has been recognized for America’s 100 Best Hospitals for Joint Replacement Award™.
Patient Experience Rating
4% higher than the national average
Awards
Healthgrades awards tell you which hospitals deliver superior quality care. Healthgrades evaluates hospital performance using objective quality measures including clinical outcomes and patient safety, as well as patient experience.
Learn more about our awards methodologySpecialty Clinical Quality Awards

America’s 100 Best Hospitals for Joint Replacement Award™ (2025)
Superior clinical outcomes in knee and hip replacement
Hospital Quality
Clinical Ratings
Research hospital performance and talk to your doctor about what's right for you
Complication Based Ratings
Pacemaker Procedures
In Hospital
Mortality Based Ratings
Heart Failure
Mortality In-Hospital
Mortality within 30 days
Heart Attack
Mortality In-Hospital
Mortality within 30 days
Complication Based Ratings
Diabetic Emergencies
In Hospital
Mortality Based Ratings
Sepsis
Mortality In-Hospital
Mortality within 30 days
Respiratory Failure
Mortality In-Hospital
Mortality within 30 days
Pulmonary Embolism
Mortality In-Hospital
Mortality within 30 days
Complication Based Ratings
Gallbladder Removal Surgery
In Hospital
Mortality Based Ratings
Bowel Obstruction
Mortality In-Hospital
Mortality within 30 days
Gastrointestinal Bleed
Mortality In-Hospital
Mortality within 30 days
Colorectal Surgeries
Mortality In-Hospital
Mortality within 30 days
Upper Gastrointestinal Surgery
Mortality In-Hospital
Mortality within 30 days
Pancreatitis
Mortality In-Hospital
Mortality within 30 days
Mortality Based Ratings
Stroke
Mortality In-Hospital
Mortality within 30 days
Complication Based Ratings
Hip Fracture Treatment
In Hospital
Hip Replacement
In Hospital
Total Knee Replacement
In Hospital
Complication Based Ratings
Outpatient Total Knee Replacement
In Hospital
Outpatient Back and Neck Surgery (except Spinal Fusion)
In Hospital
Complication Based Ratings
Outpatient Benign Prostatic Hyperplasia
In Hospital
Mortality Based Ratings
Chronic Obstructive Pulmonary Disease (COPD)
Mortality In-Hospital
Mortality within 30 days
Pneumonia
Mortality In-Hospital
Mortality within 30 days
Patient Experience
Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).
Learn more about patient experienceAnna Jaques Hospital
National Average
Communication with doctors
Percent of patients who said that doctors always listened to them and explained things well
Discharge Information
Percent of patients who said they were given information about recovering at home
Communication with nurses
Percent of patients who said that nurses always listened to them and explained things well
Communication about medicines
Percent of patients who said that staff always explained medicines before giving them to patients
Care Transition
Percent of patients who said they understood their care needs when they left the hospital
Responsiveness of hospital staff
Percent of patients who said they always received help quickly from hospital staff
Anna Jaques Hospital
National Average
Quietness
Percent of patients who said the area around their rooms was always kept quiet at night
Cleanliness
Percent of patients who said their room and bathroom were always kept clean
Providers
Provider Reviews
Apr 18 2025
Review for Dr. O'Flynn
Dr Karbassi has been great with me over many visits…professional & explains things in detail. Listens very well.. I recommend him.
Apr 17 2025
Review for Dr. Karbassi
Dr. Swartz did an excellent job on my knee replacement. All the support staff were pleasant and professional. They were very supportive and I'd recommend Dr. Swartz and his staff to anyone having knee surgery.
Apr 17 2025
Review for Dr. Schwartz
Dr Bentley did my gallbladder surgery and years later saved my life with a ruptured appendix. The hospital's protocol almost cost me my life and he wasn't afraid to say so. His patients are his top priority and he is very personable with a great bedside manner. I can't recommend him enough. I...
Apr 17 2025
Review for Dr. Bentley
Location
Anna Jaques Hospital
Frequently Asked Questions
Where is Anna Jaques Hospital located?
Anna Jaques Hospital is located at 25 Highland Ave, Newburyport, MA 01950. Find other locations and directions on Healthgrades.
Has Anna Jaques Hospital won any recent awards from Healthgrades?
Yes, Anna Jaques Hospital has been awarded with America’s 100 Best Hospitals for Joint Replacement Award™ in the past two years.
Is Anna Jaques Hospital highly rated with patients?
70% patients recommend this hospital. See Healthgrades for detailed clinical ratings by specialty.
Does Anna Jaques Hospital score well in safety ratings?
Healthgrades tracks outcome ratings for 11 hospital services. View more details here.
How do I get in at Anna Jaques Hospital?
Phone number, appointment information, and directions can be found on Healthgrades Anna Jaques Hospital profile..
How does Anna Jaques Hospital rank in terms of safety and outcomes?
Healthgrades provides detailed information on hospital safety and outcomes for patients. Click here to learn more about hospital safety.
I had an outstanding experience with Dr. O’Flynn. His bedside manner is truly exceptional—he’s kind, attentive, and genuinely cares about his patients. He took the time to really listen to my concerns, asked thoughtful questions, and never made me feel rushed. His examination was thorough and...