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Anna Jaques Hospital

Anna Jaques Hospital is a medical facility located in Newburyport, MA. This hospital has been recognized for America’s 100 Best Hospitals for Joint Replacement Award™.

69%

Patient Experience Rating

4% higher than the national average

Awards

Healthgrades awards tell you which hospitals deliver superior quality care. Healthgrades evaluates hospital performance using objective quality measures including clinical outcomes and patient safety, as well as patient experience.

Learn more about our awards methodology

Specialty Clinical Quality Awards

America’s 100 Best Hospitals for Joint Replacement Award™

America’s 100 Best Hospitals for Joint Replacement Award™ (2025)

Superior clinical outcomes in knee and hip replacement

Safety Ratings

How well a hospital safeguards patients from potential complications

No events relating to foreign objects left in body during a surgery or procedure

1 rating was worse than expected

  • Accidental cut, puncture, perforation or hemorrhage during medical care

10 ratings were as expected

Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Complication Based Ratings

Procedure/ConditionIn Hospital

Pacemaker Procedures

In Hospital

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Heart Failure

Mortality In-Hospital

Worse than Expected

Mortality within 30 days

Worse than Expected

Heart Attack

Mortality In-Hospital

As Expected

Mortality within 30 days

Worse than Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Diabetic Emergencies

In Hospital

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Sepsis

Mortality In-Hospital

Worse than Expected

Mortality within 30 days

Worse than Expected

Respiratory Failure

Mortality In-Hospital

Worse than Expected

Mortality within 30 days

Worse than Expected

Pulmonary Embolism

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Gallbladder Removal Surgery

In Hospital

Worse than Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Bowel Obstruction

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Gastrointestinal Bleed

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Colorectal Surgeries

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Upper Gastrointestinal Surgery

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Pancreatitis

Mortality In-Hospital

Worse than Expected

Mortality within 30 days

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Stroke

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Hip Fracture Treatment

In Hospital

As Expected

Hip Replacement

In Hospital

As Expected

Total Knee Replacement

In Hospital

Better than Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Outpatient Total Knee Replacement

In Hospital

As Expected

Outpatient Back and Neck Surgery (except Spinal Fusion)

In Hospital

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Outpatient Benign Prostatic Hyperplasia

In Hospital

Worse than Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Chronic Obstructive Pulmonary Disease (COPD)

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Pneumonia

Mortality In-Hospital

Worse than Expected

Mortality within 30 days

As Expected

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
70%

Patients who gave a rating of 9 or 10

4% higher than the national average

69%

Would definitely recommend

4% higher than the national average

Anna Jaques Hospital

National Average

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%75%76%

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%89%84%

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%80%75%

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%59%57%

Care Transition

Percent of patients who said they understood their care needs when they left the hospital

100%50%0%50%47%

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%63%58%

Anna Jaques Hospital

National Average

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%56%55%

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%68%67%

Providers

Provider Reviews

I had an outstanding experience with Dr. O’Flynn. His bedside manner is truly exceptional—he’s kind, attentive, and genuinely cares about his patients. He took the time to really listen to my concerns, asked thoughtful questions, and never made me feel rushed. His examination was thorough and...

Apr 18 2025

Review for Dr. O'Flynn

Dr Karbassi has been great with me over many visits…professional & explains things in detail. Listens very well.. I recommend him.

Apr 17 2025

Review for Dr. Karbassi

excellent

Apr 17 2025

Review for Dr. Mullah

Dr. Swartz did an excellent job on my knee replacement. All the support staff were pleasant and professional. They were very supportive and I'd recommend Dr. Swartz and his staff to anyone having knee surgery.

Apr 17 2025

Review for Dr. Schwartz

Dr Bentley did my gallbladder surgery and years later saved my life with a ruptured appendix. The hospital's protocol almost cost me my life and he wasn't afraid to say so. His patients are his top priority and he is very personable with a great bedside manner. I can't recommend him enough. I...

Apr 17 2025

Review for Dr. Bentley

Location

Anna Jaques Hospital

25 Highland Ave, Newburyport MA 01950

CallDirections

(978) 463-1000

Frequently Asked Questions

Where is Anna Jaques Hospital located?

Anna Jaques Hospital is located at 25 Highland Ave, Newburyport, MA 01950. Find other locations and directions on Healthgrades.

Has Anna Jaques Hospital won any recent awards from Healthgrades?

Yes, Anna Jaques Hospital has been awarded with America’s 100 Best Hospitals for Joint Replacement Award™ in the past two years.

Is Anna Jaques Hospital highly rated with patients?

70% patients recommend this hospital. See Healthgrades for detailed clinical ratings by specialty.

Does Anna Jaques Hospital score well in safety ratings?

Healthgrades tracks outcome ratings for 11 hospital services. View more details here.

How do I get in at Anna Jaques Hospital?

Phone number, appointment information, and directions can be found on Healthgrades Anna Jaques Hospital profile..

How does Anna Jaques Hospital rank in terms of safety and outcomes?

Healthgrades provides detailed information on hospital safety and outcomes for patients. Click here to learn more about hospital safety.

Contact Us

25 Highland Ave

Newburyport, MA 01950

Directions

(978) 463-1000