HCA Houston Healthcare West
HCA Houston Healthcare West is a medical facility located in Houston, TX. This hospital has been recognized for America's 250 Best Hospitals Award™, Surgical Care Excellence Award™, and more.
Patient Experience Rating
6% lower than the national average
Awards
Healthgrades awards tell you which hospitals deliver superior quality care. Healthgrades evaluates hospital performance using objective quality measures including clinical outcomes and patient safety, as well as patient experience.
Learn more about our awards methodologyHospital Quality Awards
America's 250 Best Hospitals Award™ (2024, 2023)
Top 5% in the nation for consistently delivering clinical quality
Surgical Care Excellence Award™ (2024)
Superior clinical outcomes in surgical care across 15 of the most common in-hospital surgical procedures including cardiac, vascular, joint replacement, prostate, spine, and gastrointestinal surgeries
Specialty Clinical Quality Awards
America’s 100 Best Hospitals for Coronary Intervention Award™ (2025)
Superior clinical outcomes in coronary intervention procedures (angioplasty with stent)
America’s 100 Best Hospitals for Prostate Surgery Award™ (2025)
Superior clinical outcomes in prostate removal surgery and transurethral resection of the prostate
Critical Care Excellence Award™ (2025, 2024)
Superior clinical outcomes in treating pulmonary embolism, respiratory system failure, sepsis, and diabetic emergencies
America’s 50 Best Hospitals for Vascular Surgery Award™ (2024)
Superior clinical outcomes in abdominal aortic aneurysm repair, carotid surgery, and peripheral vascular bypass surgery
Gynecologic Surgery Excellence Award™ (2023, 2022)
Superior clinical outcomes in gynecological surgery
Labor and Delivery Excellence Award™ (2023, 2022, 2021)
Superior clinical care of women during and after childbirth
Obstetrics and Gynecology Excellence Award™ (2023, 2022, 2021)
Superior clinical outcomes during and after childbirth and in surgeries that treat diseases and conditions of the female reproductive system
Hospital Quality
Clinical Ratings
Research hospital performance and talk to your doctor about what's right for you
Complication Based Ratings
Appendectomy
In Hospital
Complication Based Ratings
Bariatric Surgery
In Hospital
Complication Based Ratings
Pacemaker Procedures
In Hospital
Mortality Based Ratings
Coronary Interventional Procedures (Inpatient)
Mortality In-Hospital
Mortality within 30 days
Heart Failure
Mortality In-Hospital
Mortality within 30 days
Coronary Artery Bypass Graft (CABG) Surgery
Mortality In-Hospital
Mortality within 30 days
Heart Attack
Mortality In-Hospital
Mortality within 30 days
Complication Based Ratings
Diabetic Emergencies
In Hospital
Mortality Based Ratings
Sepsis
Mortality In-Hospital
Mortality within 30 days
Respiratory Failure
Mortality In-Hospital
Mortality within 30 days
Specialty Excellence Awards
Critical Care Excellence Award™
2025, 2024
Complication Based Ratings
Gallbladder Removal Surgery
In Hospital
Mortality Based Ratings
Gastrointestinal Bleed
Mortality In-Hospital
Mortality within 30 days
Bowel Obstruction
Mortality In-Hospital
Mortality within 30 days
Complication Based Ratings
Gynecologic Procedures
In Hospital
Hysterectomy
In Hospital
Specialty Excellence Awards
Gynecologic Surgery Excellence Award™
2023, 2022
Complication Based Ratings
Vaginal Delivery
In Hospital
C-Section Delivery
In Hospital
Specialty Excellence Awards
Labor and Delivery Excellence Award™
2023, 2022, 2021
Mortality Based Ratings
Stroke
Mortality In-Hospital
Mortality within 30 days
Complication Based Ratings
Hip Fracture Treatment
In Hospital
Total Knee Replacement
In Hospital
Complication Based Ratings
Outpatient Benign Prostatic Hyperplasia
In Hospital
Complication Based Ratings
Transurethral Prostate Resection Surgery
In Hospital
Specialty Excellence Awards
America’s 100 Best Hospitals for Prostate Surgery Award™
2025
Mortality Based Ratings
Pneumonia
Mortality In-Hospital
Mortality within 30 days
Chronic Obstructive Pulmonary Disease (COPD)
Mortality In-Hospital
Mortality within 30 days
Complication Based Ratings
Spinal Fusion
In Hospital
Complication Based Ratings
Carotid Procedures
In Hospital
Peripheral Vascular Bypass
In Hospital
Specialty Excellence Awards
America’s 50 Best Hospitals for Vascular Surgery Award™
2024
Patient Experience
Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).
Learn more about patient experienceHCA Houston Healthcare West
National Average
Communication with nurses
Percent of patients who said that nurses always listened to them and explained things well
Discharge Information
Percent of patients who said they were given information about recovering at home
Communication about medicines
Percent of patients who said that staff always explained medicines before giving them to patients
Care Transition
Percent of patients who said they understood their care needs when they left the hospital
Responsiveness of hospital staff
Percent of patients who said they always received help quickly from hospital staff
Communication with doctors
Percent of patients who said that doctors always listened to them and explained things well
HCA Houston Healthcare West
National Average
Quietness
Percent of patients who said the area around their rooms was always kept quiet at night
Cleanliness
Percent of patients who said their room and bathroom were always kept clean
Providers
Provider Reviews
Apr 23 2025
Review for Dr. Hester
I have an amazing doctor with excellent beside manners. She listens and go above and beyond . I had lost all faith in doctors until meeting Dr. Edokpayi.The staff is always available to see me.
Apr 23 2025
Review for Dr. Edokpayi
Desde que llegué me atendieron bien y la consulta me gustó explique y me escucho
Apr 22 2025
Review for Dr. Gelpi-Hammerschmidt
She and her staff were very professional and knowledgable. I would highly recommend her.My hand has improved tremendously.
Apr 21 2025
Review for Dr. Carayannopoulos
Dr. Sum is very professional. My feet look and feels a lot more better after a visit. Amazing work from the doctor and the staff. Office is organized and efficient, get me in and out quickly with excellent service.
Apr 18 2025
Review for Dr. Sum
Location
HCA Houston Healthcare West
Frequently Asked Questions
Where is HCA Houston Healthcare West located?
HCA Houston Healthcare West is located at 12141 Richmond Ave, Houston, TX 77082. Find other locations and directions on Healthgrades.
Has HCA Houston Healthcare West won any recent awards from Healthgrades?
Yes, HCA Houston Healthcare West has been awarded with America's 250 Best Hospitals Award™, America’s 100 Best Hospitals for Coronary Intervention Award™, America’s 100 Best Hospitals for Prostate Surgery Award™, and 6 more in the past two years.
Is HCA Houston Healthcare West highly rated with patients?
60% patients recommend this hospital. See Healthgrades for detailed clinical ratings by specialty.
Does HCA Houston Healthcare West score well in safety ratings?
Healthgrades tracks outcome ratings for 12 hospital services. View more details here.
How do I get in at HCA Houston Healthcare West?
Phone number, appointment information, and directions can be found on Healthgrades HCA Houston Healthcare West profile..
How does HCA Houston Healthcare West rank in terms of safety and outcomes?
Healthgrades provides detailed information on hospital safety and outcomes for patients. Click here to learn more about hospital safety.
Always professional and respectful. Provides personal insight into issues that are relevant to me.